I have a problem with my computer running very slow and pages being unresponsive. I need some help please. Thanks!
Virus/Malware Problem
Started by
groth
, Sep 21 2011 06:08 AM
#1
Posted 21 September 2011 - 06:08 AM
I have a problem with my computer running very slow and pages being unresponsive. I need some help please. Thanks!
#2
Posted 26 September 2011 - 05:43 AM
Isn't there anyone who can help me? I think I have a virus on my computer.
#3
Posted 30 September 2011 - 06:28 AM
I'm in need of some serious help - anyone? Please?
I ran an OTL scan but have no idea how to interpret this....
OTL logfile created on: 9/30/2011 7:58:23 AM - Run 3
OTL by OldTimer - Version 3.2.23.0 Folder = C:\Users\Gretchen\Desktop
64bit- Ultimate Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
958.61 Mb Total Physical Memory | 221.34 Mb Available Physical Memory | 23.09% Memory free
2.84 Gb Paging File | 1.42 Gb Available in Paging File | 49.86% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 111.69 Gb Total Space | 23.22 Gb Free Space | 20.79% Space Free | Partition Type: NTFS
Computer Name: GRETCHEN-PC | User Name: Gretchen | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
========== Processes (SafeList) ==========
PRC - [2011/09/19 23:07:40 | 001,030,200 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
PRC - [2011/06/04 21:16:04 | 000,580,096 | ---- | M] (OldTimer Tools) -- C:\Users\Gretchen\Desktop\OTL.exe
PRC - [2011/04/05 14:19:16 | 002,692,024 | ---- | M] (Symantec Corporation) -- C:\ProgramData\Norton\NUA.exe
PRC - [2010/03/06 05:04:24 | 000,310,224 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
PRC - [2010/02/25 20:21:50 | 000,126,392 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Security Suite\Engine\4.3.0.5\ccsvchst.exe
========== Modules (SafeList) ==========
MOD - [2011/06/04 21:16:04 | 000,580,096 | ---- | M] (OldTimer Tools) -- C:\Users\Gretchen\Desktop\OTL.exe
MOD - [2010/08/21 01:21:32 | 001,680,896 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll
========== Win32 Services (SafeList) ==========
SRV:64bit: - [2009/07/13 21:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/07/13 21:40:01 | 000,193,536 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\appmgmts.dll -- (AppMgmt)
SRV - [2011/09/20 03:42:08 | 003,542,616 | ---- | M] () [Auto | Running] -- c:\Program Files (x86)\Common Files\Akamai\netsession_win_b31de1e.dll -- (Akamai)
SRV - [2010/10/22 13:08:18 | 001,039,360 | ---- | M] (Hewlett-Packard Co.) [Auto | Running] -- C:\Program Files (x86)\HP\Digital Imaging\bin\HPSLPSVC64.DLL -- (HPSLPSVC)
SRV - [2010/03/18 14:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2010/02/25 20:21:50 | 000,126,392 | R--- | M] (Symantec Corporation) [Unknown | Running] -- C:\Program Files (x86)\Norton Security Suite\Engine\4.3.0.5\ccSvcHst.exe -- (N360)
SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
========== Driver Services (SafeList) ==========
DRV:64bit: - [2011/03/11 02:22:41 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 02:22:40 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/12/18 15:55:31 | 000,056,408 | ---- | M] (NCH Software) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\stdriver64.sys -- (stdriver)
DRV:64bit: - [2010/12/06 20:50:07 | 000,173,104 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2010/09/28 16:44:52 | 000,051,712 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2010/05/06 00:01:59 | 000,451,120 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0403000.005\symtdiv.sys -- (SYMTDIv)
DRV:64bit: - [2010/04/29 01:03:51 | 000,150,064 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0403000.005\ironx64.sys -- (SymIRON)
DRV:64bit: - [2010/04/21 23:02:20 | 000,221,232 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\N360x64\0403000.005\symefa64.sys -- (SymEFA)
DRV:64bit: - [2010/04/21 22:29:51 | 000,505,392 | ---- | M] (Symantec Corporation) [File_System | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0403000.005\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2010/04/21 22:29:51 | 000,032,304 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0403000.005\srtspx64.sys -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV:64bit: - [2010/02/25 20:22:52 | 000,615,040 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0403000.005\cchpx64.sys -- (ccHP)
DRV:64bit: - [2010/02/25 01:02:38 | 000,019,000 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\CPQBttn.sys -- (HBtnKey)
DRV:64bit: - [2009/10/14 23:50:05 | 000,433,200 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\N360x64\0403000.005\symds64.sys -- (SymDS)
DRV:64bit: - [2009/10/09 22:41:20 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 21:47:48 | 000,077,888 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 20:39:20 | 000,023,040 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WSDPrint.sys -- (WSDPrintDevice)
DRV:64bit: - [2009/07/13 20:35:32 | 000,012,288 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\serscan.sys -- (StillCam)
DRV:64bit: - [2009/06/10 17:01:11 | 001,485,312 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\VSTDPV6.SYS -- (SrvHsfV92)
DRV:64bit: - [2009/06/10 17:01:11 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS -- (SrvHsfWinac)
DRV:64bit: - [2009/06/10 17:01:11 | 000,292,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\VSTAZL6.SYS -- (SrvHsfHDA)
DRV:64bit: - [2009/06/10 16:38:56 | 000,000,308 | ---- | M] () [File_System | On_Demand | Running] -- C:\Windows\SysNative\wbem\ntfs.mof -- (Ntfs)
DRV:64bit: - [2009/06/10 16:35:35 | 000,408,960 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\nvm62x64.sys -- (NVENETFD)
DRV:64bit: - [2009/06/10 16:34:38 | 001,311,232 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\BCMWL664.SYS -- (BCM43XX)
DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/05/20 04:00:00 | 000,055,280 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)
DRV:64bit: - [2009/05/18 18:17:08 | 000,034,152 | R--- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2008/08/18 12:11:52 | 000,013,312 | ---- | M] (Sony Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ICDUSB3.sys -- (ICDUSB3)
DRV:64bit: - [2008/05/06 16:06:00 | 000,014,464 | ---- | M] (Western Digital Technologies) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\wdcsam64.sys -- (WDC_SAM)
DRV:64bit: - [2007/04/09 11:09:46 | 000,012,288 | ---- | M] (Waytech Development, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\UsbFltr.sys -- (UsbFltr)
DRV:64bit: - [2006/11/18 14:07:48 | 000,055,296 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\rixdpx64.sys -- (rismxdp)
DRV - [2011/09/09 13:44:05 | 001,152,632 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20110920.001\BHDrvx64.sys -- (BHDrvx64)
DRV - [2011/08/23 00:17:32 | 000,488,568 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20110929.031\IDSviA64.sys -- (IDSVia64)
DRV - [2011/08/04 08:13:17 | 002,048,632 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\VirusDefs\20110929.032\EX64.SYS -- (NAVEX15)
DRV - [2011/08/04 08:12:57 | 000,117,880 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\VirusDefs\20110929.032\ENG64.SYS -- (NAVENG)
DRV - [2011/07/27 22:23:28 | 000,136,824 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2011/07/27 22:23:27 | 000,481,912 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
========== Standard Registry (SafeList) ==========
========== Internet Explorer ==========
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\URLSearchHook: {3303e956-2a3a-48e0-be39-2e0ef11a2f44} - C:\Program Files (x86)\Power_Karaoke\tbPow0.dll (Conduit Ltd.)
IE - HKLM\..\URLSearchHook: {37153479-1976-43c3-a1ee-557513977b64} - C:\Program Files (x86)\Coupons.com\prxtbCoup.dll (Conduit Ltd.)
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://www.google.com/ [binary data]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://search.condui...&ctid=CT1419405
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-us
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 20 C5 F4 C1 F7 94 CB 01 [binary data]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Restore = http://www.google.com/
IE - HKCU\..\URLSearchHook: {3303e956-2a3a-48e0-be39-2e0ef11a2f44} - C:\Program Files (x86)\Power_Karaoke\tbPow0.dll (Conduit Ltd.)
IE - HKCU\..\URLSearchHook: {37153479-1976-43c3-a1ee-557513977b64} - C:\Program Files (x86)\Coupons.com\prxtbCoup.dll (Conduit Ltd.)
IE - HKCU\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local
FF - HKLM\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\IPSFFPlgn\ [2011/07/20 00:47:08 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\coFFPlgn_2010_9_0_6 [2011/09/27 16:24:07 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2011/07/06 23:14:40 | 000,000,000 | ---D | M]
O1 HOSTS File: ([2011/06/05 19:43:33 | 000,000,098 | ---- | M]) - C:\Windows\SysNative\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (&Yahoo! Toolbar Helper) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O2 - BHO: (Power Karaoke Toolbar) - {3303e956-2a3a-48e0-be39-2e0ef11a2f44} - C:\Program Files (x86)\Power_Karaoke\tbPow0.dll (Conduit Ltd.)
O2 - BHO: (Coupons.com Toolbar) - {37153479-1976-43c3-a1ee-557513977b64} - C:\Program Files (x86)\Coupons.com\prxtbCoup.dll (Conduit Ltd.)
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\4.3.0.5\coIEplg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\4.3.0.5\ipsbho.dll (Symantec Corporation)
O2 - BHO: (Skype Plug-In) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (NetAssistantBHO Class) - {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - C:\Program Files (x86)\Freeze.com\NetAssistant\NetAssistant.dll (W3i, LLC)
O2 - BHO: (SingleInstance Class) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll (Yahoo! Inc)
O3 - HKLM\..\Toolbar: (Power Karaoke Toolbar) - {3303e956-2a3a-48e0-be39-2e0ef11a2f44} - C:\Program Files (x86)\Power_Karaoke\tbPow0.dll (Conduit Ltd.)
O3 - HKLM\..\Toolbar: (Coupons.com Toolbar) - {37153479-1976-43c3-a1ee-557513977b64} - C:\Program Files (x86)\Coupons.com\prxtbCoup.dll (Conduit Ltd.)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\4.3.0.5\coIEplg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Power Karaoke Toolbar) - {3303E956-2A3A-48E0-BE39-2E0EF11A2F44} - C:\Program Files (x86)\Power_Karaoke\tbPow0.dll (Conduit Ltd.)
O3 - HKCU\..\Toolbar\WebBrowser: (Coupons.com Toolbar) - {37153479-1976-43C3-A1EE-557513977B64} - C:\Program Files (x86)\Coupons.com\prxtbCoup.dll (Conduit Ltd.)
O3 - HKCU\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\4.3.0.5\coIEplg.dll (Symantec Corporation)
O4:64bit: - HKLM..\Run: [AdobeAAMUpdater-1.0] C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe (Adobe Systems Incorporated)
O4:64bit: - HKLM..\Run: [NvCplDaemon] C:\Windows\SysNative\NvCpl.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [AdobeCS5ServiceManager] C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe (Adobe Systems Incorporated)
O4 - HKCU..\Run: [AdobeBridge] File not found
O4 - HKCU..\Run: [NortonUpdateAgent] C:\ProgramData\Norton\NUA.exe (Symantec Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O9 - Extra Button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_26)
O16 - DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_26)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_26)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O16 - DPF: Garmin Communicator Plug-In https://static.garmi...inAxControl.CAB (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O18:64bit: - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlpg {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - Reg Error: Key error. File not found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O32 - HKLM CDRom: AutoRun - 1
O33 - MountPoints2\{b873c78a-5abc-11e0-8f4a-0016369242f5}\Shell - "" = AutoRun
O33 - MountPoints2\{b873c78a-5abc-11e0-8f4a-0016369242f5}\Shell\AutoRun\command - "" = "F:\WD SmartWare.exe" autoplay=true
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
========== Files/Folders - Created Within 30 Days ==========
[2011/09/19 20:00:51 | 000,000,000 | -H-D | C] -- C:\Windows\AxInstSV
[2011/09/01 19:01:40 | 000,000,000 | ---D | C] -- C:\ProgramData\YouTube Downloader
[2011/09/01 18:59:40 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\YouTube Downloader
[2011/09/01 18:59:27 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\YouTube Downloader
[2011/09/01 13:03:30 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight
[2011/09/01 13:03:07 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Microsoft Silverlight
[2011/03/28 07:42:30 | 048,536,984 | ---- | C] (Adobe Systems Incorporated) -- C:\Program Files\AdbeRdr1001_en_US (1).exe
[6 C:\Users\Gretchen\Documents\*.tmp files -> C:\Users\Gretchen\Documents\*.tmp -> ]
========== Files - Modified Within 30 Days ==========
[2011/09/30 07:56:21 | 000,000,902 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2011/09/30 07:56:21 | 000,000,898 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2011/09/30 07:31:50 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2011/09/29 08:19:09 | 000,013,978 | ---- | M] () -- C:\Users\Gretchen\.recently-used.xbel
[2011/09/29 07:25:05 | 000,001,940 | ---- | M] () -- C:\Users\Gretchen\AppData\Local\{96C87F53-AC72-4604-A9CC-186A49F17F3C}.ini
[2011/09/27 16:53:36 | 000,013,440 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2011/09/27 16:53:36 | 000,013,440 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2011/09/27 16:22:05 | 005,302,984 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2011/09/27 16:20:23 | 753,881,088 | -HS- | M] () -- C:\hiberfil.sys
[2011/09/25 17:03:54 | 000,001,409 | ---- | M] () -- C:\Users\Gretchen\Desktop\Internet Explorer (64-bit).lnk
[2011/09/25 11:14:41 | 000,160,324 | ---- | M] () -- C:\Users\Gretchen\Desktop\tkd.jpg
[2011/09/21 18:46:48 | 006,340,625 | ---- | M] () -- C:\Users\Gretchen\Desktop\IMG_6935.png
[2011/09/21 18:46:24 | 005,706,025 | ---- | M] () -- C:\Users\Gretchen\Desktop\IMG_6932.png
[2011/09/21 03:23:25 | 000,002,340 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2011/09/18 09:38:55 | 000,746,568 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2011/09/18 09:38:55 | 000,628,320 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2011/09/18 09:38:55 | 000,108,466 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2011/09/17 10:41:53 | 000,208,521 | ---- | M] () -- C:\Windows\hpoins40.dat
[2011/09/15 19:06:19 | 000,001,109 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/09/01 18:59:34 | 000,001,122 | ---- | M] () -- C:\Users\Public\Desktop\YouTube Downloader.lnk
[2011/08/31 17:00:50 | 000,025,416 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
[6 C:\Users\Gretchen\Documents\*.tmp files -> C:\Users\Gretchen\Documents\*.tmp -> ]
========== Files Created - No Company Name ==========
[2011/09/29 08:19:09 | 000,013,978 | ---- | C] () -- C:\Users\Gretchen\.recently-used.xbel
[2011/09/25 17:03:54 | 000,001,409 | ---- | C] () -- C:\Users\Gretchen\Desktop\Internet Explorer (64-bit).lnk
[2011/09/25 11:15:24 | 000,160,324 | ---- | C] () -- C:\Users\Gretchen\Desktop\tkd.jpg
[2011/09/01 18:59:32 | 000,001,122 | ---- | C] () -- C:\Users\Public\Desktop\YouTube Downloader.lnk
[2011/07/06 23:04:19 | 000,208,521 | ---- | C] () -- C:\Windows\hpoins40.dat
[2011/07/06 23:04:18 | 000,000,918 | ---- | C] () -- C:\Windows\hpomdl40.dat
[2011/05/18 18:56:45 | 000,001,940 | ---- | C] () -- C:\Users\Gretchen\AppData\Local\{96C87F53-AC72-4604-A9CC-186A49F17F3C}.ini
[2011/04/20 07:54:02 | 000,000,068 | ---- | C] () -- C:\Windows\PrintWorkShop2009.ini
[2011/01/12 12:07:50 | 000,124,264 | R--- | C] () -- C:\Windows\SysWow64\mp3dec.dll
[2011/01/12 12:07:50 | 000,010,600 | R--- | C] () -- C:\Windows\SysWow64\IcdSptSvps.dll
[2011/01/12 12:07:49 | 000,081,920 | R--- | C] () -- C:\Windows\SysWow64\dsp_trc.dll
[2010/12/17 17:35:35 | 000,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat
[2009/07/14 01:38:36 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2009/07/13 22:35:51 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2009/07/13 22:34:42 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2009/07/13 20:10:29 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2009/07/13 19:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 17:03:59 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2009/06/10 17:26:10 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat
< End of report >
I ran an OTL scan but have no idea how to interpret this....
OTL logfile created on: 9/30/2011 7:58:23 AM - Run 3
OTL by OldTimer - Version 3.2.23.0 Folder = C:\Users\Gretchen\Desktop
64bit- Ultimate Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7600.16385)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
958.61 Mb Total Physical Memory | 221.34 Mb Available Physical Memory | 23.09% Memory free
2.84 Gb Paging File | 1.42 Gb Available in Paging File | 49.86% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 111.69 Gb Total Space | 23.22 Gb Free Space | 20.79% Space Free | Partition Type: NTFS
Computer Name: GRETCHEN-PC | User Name: Gretchen | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
========== Processes (SafeList) ==========
PRC - [2011/09/19 23:07:40 | 001,030,200 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
PRC - [2011/06/04 21:16:04 | 000,580,096 | ---- | M] (OldTimer Tools) -- C:\Users\Gretchen\Desktop\OTL.exe
PRC - [2011/04/05 14:19:16 | 002,692,024 | ---- | M] (Symantec Corporation) -- C:\ProgramData\Norton\NUA.exe
PRC - [2010/03/06 05:04:24 | 000,310,224 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
PRC - [2010/02/25 20:21:50 | 000,126,392 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton Security Suite\Engine\4.3.0.5\ccsvchst.exe
========== Modules (SafeList) ==========
MOD - [2011/06/04 21:16:04 | 000,580,096 | ---- | M] (OldTimer Tools) -- C:\Users\Gretchen\Desktop\OTL.exe
MOD - [2010/08/21 01:21:32 | 001,680,896 | ---- | M] (Microsoft Corporation) -- C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\comctl32.dll
========== Win32 Services (SafeList) ==========
SRV:64bit: - [2009/07/13 21:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/07/13 21:40:01 | 000,193,536 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Windows\SysNative\appmgmts.dll -- (AppMgmt)
SRV - [2011/09/20 03:42:08 | 003,542,616 | ---- | M] () [Auto | Running] -- c:\Program Files (x86)\Common Files\Akamai\netsession_win_b31de1e.dll -- (Akamai)
SRV - [2010/10/22 13:08:18 | 001,039,360 | ---- | M] (Hewlett-Packard Co.) [Auto | Running] -- C:\Program Files (x86)\HP\Digital Imaging\bin\HPSLPSVC64.DLL -- (HPSLPSVC)
SRV - [2010/03/18 14:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2010/02/25 20:21:50 | 000,126,392 | R--- | M] (Symantec Corporation) [Unknown | Running] -- C:\Program Files (x86)\Norton Security Suite\Engine\4.3.0.5\ccSvcHst.exe -- (N360)
SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
========== Driver Services (SafeList) ==========
DRV:64bit: - [2011/03/11 02:22:41 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 02:22:40 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/12/18 15:55:31 | 000,056,408 | ---- | M] (NCH Software) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\stdriver64.sys -- (stdriver)
DRV:64bit: - [2010/12/06 20:50:07 | 000,173,104 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
DRV:64bit: - [2010/09/28 16:44:52 | 000,051,712 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2010/05/06 00:01:59 | 000,451,120 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0403000.005\symtdiv.sys -- (SYMTDIv)
DRV:64bit: - [2010/04/29 01:03:51 | 000,150,064 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0403000.005\ironx64.sys -- (SymIRON)
DRV:64bit: - [2010/04/21 23:02:20 | 000,221,232 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\N360x64\0403000.005\symefa64.sys -- (SymEFA)
DRV:64bit: - [2010/04/21 22:29:51 | 000,505,392 | ---- | M] (Symantec Corporation) [File_System | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0403000.005\srtsp64.sys -- (SRTSP)
DRV:64bit: - [2010/04/21 22:29:51 | 000,032,304 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0403000.005\srtspx64.sys -- (SRTSPX) Symantec Real Time Storage Protection (PEL)
DRV:64bit: - [2010/02/25 20:22:52 | 000,615,040 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\N360x64\0403000.005\cchpx64.sys -- (ccHP)
DRV:64bit: - [2010/02/25 01:02:38 | 000,019,000 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\CPQBttn.sys -- (HBtnKey)
DRV:64bit: - [2009/10/14 23:50:05 | 000,433,200 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\N360x64\0403000.005\symds64.sys -- (SymDS)
DRV:64bit: - [2009/10/09 22:41:20 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 21:47:48 | 000,077,888 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 20:39:20 | 000,023,040 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WSDPrint.sys -- (WSDPrintDevice)
DRV:64bit: - [2009/07/13 20:35:32 | 000,012,288 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\serscan.sys -- (StillCam)
DRV:64bit: - [2009/06/10 17:01:11 | 001,485,312 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\VSTDPV6.SYS -- (SrvHsfV92)
DRV:64bit: - [2009/06/10 17:01:11 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS -- (SrvHsfWinac)
DRV:64bit: - [2009/06/10 17:01:11 | 000,292,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\VSTAZL6.SYS -- (SrvHsfHDA)
DRV:64bit: - [2009/06/10 16:38:56 | 000,000,308 | ---- | M] () [File_System | On_Demand | Running] -- C:\Windows\SysNative\wbem\ntfs.mof -- (Ntfs)
DRV:64bit: - [2009/06/10 16:35:35 | 000,408,960 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\nvm62x64.sys -- (NVENETFD)
DRV:64bit: - [2009/06/10 16:34:38 | 001,311,232 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\BCMWL664.SYS -- (BCM43XX)
DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/05/20 04:00:00 | 000,055,280 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)
DRV:64bit: - [2009/05/18 18:17:08 | 000,034,152 | R--- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2008/08/18 12:11:52 | 000,013,312 | ---- | M] (Sony Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\ICDUSB3.sys -- (ICDUSB3)
DRV:64bit: - [2008/05/06 16:06:00 | 000,014,464 | ---- | M] (Western Digital Technologies) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\wdcsam64.sys -- (WDC_SAM)
DRV:64bit: - [2007/04/09 11:09:46 | 000,012,288 | ---- | M] (Waytech Development, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\UsbFltr.sys -- (UsbFltr)
DRV:64bit: - [2006/11/18 14:07:48 | 000,055,296 | ---- | M] (REDC) [Kernel | Auto | Running] -- C:\Windows\SysNative\drivers\rixdpx64.sys -- (rismxdp)
DRV - [2011/09/09 13:44:05 | 001,152,632 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\BASHDefs\20110920.001\BHDrvx64.sys -- (BHDrvx64)
DRV - [2011/08/23 00:17:32 | 000,488,568 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\IPSDefs\20110929.031\IDSviA64.sys -- (IDSVia64)
DRV - [2011/08/04 08:13:17 | 002,048,632 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\VirusDefs\20110929.032\EX64.SYS -- (NAVEX15)
DRV - [2011/08/04 08:12:57 | 000,117,880 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\Definitions\VirusDefs\20110929.032\ENG64.SYS -- (NAVENG)
DRV - [2011/07/27 22:23:28 | 000,136,824 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2011/07/27 22:23:27 | 000,481,912 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
========== Standard Registry (SafeList) ==========
========== Internet Explorer ==========
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\URLSearchHook: {3303e956-2a3a-48e0-be39-2e0ef11a2f44} - C:\Program Files (x86)\Power_Karaoke\tbPow0.dll (Conduit Ltd.)
IE - HKLM\..\URLSearchHook: {37153479-1976-43c3-a1ee-557513977b64} - C:\Program Files (x86)\Coupons.com\prxtbCoup.dll (Conduit Ltd.)
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://www.google.com/ [binary data]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://search.condui...&ctid=CT1419405
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-us
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 20 C5 F4 C1 F7 94 CB 01 [binary data]
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Restore = http://www.google.com/
IE - HKCU\..\URLSearchHook: {3303e956-2a3a-48e0-be39-2e0ef11a2f44} - C:\Program Files (x86)\Power_Karaoke\tbPow0.dll (Conduit Ltd.)
IE - HKCU\..\URLSearchHook: {37153479-1976-43c3-a1ee-557513977b64} - C:\Program Files (x86)\Coupons.com\prxtbCoup.dll (Conduit Ltd.)
IE - HKCU\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local
FF - HKLM\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\IPSFFPlgn\ [2011/07/20 00:47:08 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_4.0.0.127\coFFPlgn_2010_9_0_6 [2011/09/27 16:24:07 | 000,000,000 | ---D | M]
FF - HKLM\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2011/07/06 23:14:40 | 000,000,000 | ---D | M]
O1 HOSTS File: ([2011/06/05 19:43:33 | 000,000,098 | ---- | M]) - C:\Windows\SysNative\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (&Yahoo! Toolbar Helper) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O2 - BHO: (Power Karaoke Toolbar) - {3303e956-2a3a-48e0-be39-2e0ef11a2f44} - C:\Program Files (x86)\Power_Karaoke\tbPow0.dll (Conduit Ltd.)
O2 - BHO: (Coupons.com Toolbar) - {37153479-1976-43c3-a1ee-557513977b64} - C:\Program Files (x86)\Coupons.com\prxtbCoup.dll (Conduit Ltd.)
O2 - BHO: (Symantec NCO BHO) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\4.3.0.5\coIEplg.dll (Symantec Corporation)
O2 - BHO: (Symantec Intrusion Prevention) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\4.3.0.5\ipsbho.dll (Symantec Corporation)
O2 - BHO: (Skype Plug-In) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (NetAssistantBHO Class) - {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - C:\Program Files (x86)\Freeze.com\NetAssistant\NetAssistant.dll (W3i, LLC)
O2 - BHO: (SingleInstance Class) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll (Yahoo! Inc)
O3 - HKLM\..\Toolbar: (Power Karaoke Toolbar) - {3303e956-2a3a-48e0-be39-2e0ef11a2f44} - C:\Program Files (x86)\Power_Karaoke\tbPow0.dll (Conduit Ltd.)
O3 - HKLM\..\Toolbar: (Coupons.com Toolbar) - {37153479-1976-43c3-a1ee-557513977b64} - C:\Program Files (x86)\Coupons.com\prxtbCoup.dll (Conduit Ltd.)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\4.3.0.5\coIEplg.dll (Symantec Corporation)
O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll (Yahoo! Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Power Karaoke Toolbar) - {3303E956-2A3A-48E0-BE39-2E0EF11A2F44} - C:\Program Files (x86)\Power_Karaoke\tbPow0.dll (Conduit Ltd.)
O3 - HKCU\..\Toolbar\WebBrowser: (Coupons.com Toolbar) - {37153479-1976-43C3-A1EE-557513977B64} - C:\Program Files (x86)\Coupons.com\prxtbCoup.dll (Conduit Ltd.)
O3 - HKCU\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\4.3.0.5\coIEplg.dll (Symantec Corporation)
O4:64bit: - HKLM..\Run: [AdobeAAMUpdater-1.0] C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe (Adobe Systems Incorporated)
O4:64bit: - HKLM..\Run: [NvCplDaemon] C:\Windows\SysNative\NvCpl.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [AdobeCS5ServiceManager] C:\Program Files (x86)\Common Files\Adobe\CS5ServiceManager\CS5ServiceManager.exe (Adobe Systems Incorporated)
O4 - HKCU..\Run: [AdobeBridge] File not found
O4 - HKCU..\Run: [NortonUpdateAgent] C:\ProgramData\Norton\NUA.exe (Symantec Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O9 - Extra Button: Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype Plug-In - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_26)
O16 - DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_26)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_26)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O16 - DPF: Garmin Communicator Plug-In https://static.garmi...inAxControl.CAB (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O18:64bit: - Protocol\Handler\ms-help {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - Reg Error: Key error. File not found
O18:64bit: - Protocol\Handler\wlpg {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - Reg Error: Key error. File not found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (SystemPropertiesPerformance.exe) - C:\Windows\SysNative\SystemPropertiesPerformance.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: VMApplet - (/pagefile) - File not found
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - CLSID or File not found.
O32 - HKLM CDRom: AutoRun - 1
O33 - MountPoints2\{b873c78a-5abc-11e0-8f4a-0016369242f5}\Shell - "" = AutoRun
O33 - MountPoints2\{b873c78a-5abc-11e0-8f4a-0016369242f5}\Shell\AutoRun\command - "" = "F:\WD SmartWare.exe" autoplay=true
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
========== Files/Folders - Created Within 30 Days ==========
[2011/09/19 20:00:51 | 000,000,000 | -H-D | C] -- C:\Windows\AxInstSV
[2011/09/01 19:01:40 | 000,000,000 | ---D | C] -- C:\ProgramData\YouTube Downloader
[2011/09/01 18:59:40 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\YouTube Downloader
[2011/09/01 18:59:27 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\YouTube Downloader
[2011/09/01 13:03:30 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight
[2011/09/01 13:03:07 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Microsoft Silverlight
[2011/03/28 07:42:30 | 048,536,984 | ---- | C] (Adobe Systems Incorporated) -- C:\Program Files\AdbeRdr1001_en_US (1).exe
[6 C:\Users\Gretchen\Documents\*.tmp files -> C:\Users\Gretchen\Documents\*.tmp -> ]
========== Files - Modified Within 30 Days ==========
[2011/09/30 07:56:21 | 000,000,902 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2011/09/30 07:56:21 | 000,000,898 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2011/09/30 07:31:50 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2011/09/29 08:19:09 | 000,013,978 | ---- | M] () -- C:\Users\Gretchen\.recently-used.xbel
[2011/09/29 07:25:05 | 000,001,940 | ---- | M] () -- C:\Users\Gretchen\AppData\Local\{96C87F53-AC72-4604-A9CC-186A49F17F3C}.ini
[2011/09/27 16:53:36 | 000,013,440 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2011/09/27 16:53:36 | 000,013,440 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2011/09/27 16:22:05 | 005,302,984 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2011/09/27 16:20:23 | 753,881,088 | -HS- | M] () -- C:\hiberfil.sys
[2011/09/25 17:03:54 | 000,001,409 | ---- | M] () -- C:\Users\Gretchen\Desktop\Internet Explorer (64-bit).lnk
[2011/09/25 11:14:41 | 000,160,324 | ---- | M] () -- C:\Users\Gretchen\Desktop\tkd.jpg
[2011/09/21 18:46:48 | 006,340,625 | ---- | M] () -- C:\Users\Gretchen\Desktop\IMG_6935.png
[2011/09/21 18:46:24 | 005,706,025 | ---- | M] () -- C:\Users\Gretchen\Desktop\IMG_6932.png
[2011/09/21 03:23:25 | 000,002,340 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2011/09/18 09:38:55 | 000,746,568 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2011/09/18 09:38:55 | 000,628,320 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2011/09/18 09:38:55 | 000,108,466 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2011/09/17 10:41:53 | 000,208,521 | ---- | M] () -- C:\Windows\hpoins40.dat
[2011/09/15 19:06:19 | 000,001,109 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/09/01 18:59:34 | 000,001,122 | ---- | M] () -- C:\Users\Public\Desktop\YouTube Downloader.lnk
[2011/08/31 17:00:50 | 000,025,416 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
[6 C:\Users\Gretchen\Documents\*.tmp files -> C:\Users\Gretchen\Documents\*.tmp -> ]
========== Files Created - No Company Name ==========
[2011/09/29 08:19:09 | 000,013,978 | ---- | C] () -- C:\Users\Gretchen\.recently-used.xbel
[2011/09/25 17:03:54 | 000,001,409 | ---- | C] () -- C:\Users\Gretchen\Desktop\Internet Explorer (64-bit).lnk
[2011/09/25 11:15:24 | 000,160,324 | ---- | C] () -- C:\Users\Gretchen\Desktop\tkd.jpg
[2011/09/01 18:59:32 | 000,001,122 | ---- | C] () -- C:\Users\Public\Desktop\YouTube Downloader.lnk
[2011/07/06 23:04:19 | 000,208,521 | ---- | C] () -- C:\Windows\hpoins40.dat
[2011/07/06 23:04:18 | 000,000,918 | ---- | C] () -- C:\Windows\hpomdl40.dat
[2011/05/18 18:56:45 | 000,001,940 | ---- | C] () -- C:\Users\Gretchen\AppData\Local\{96C87F53-AC72-4604-A9CC-186A49F17F3C}.ini
[2011/04/20 07:54:02 | 000,000,068 | ---- | C] () -- C:\Windows\PrintWorkShop2009.ini
[2011/01/12 12:07:50 | 000,124,264 | R--- | C] () -- C:\Windows\SysWow64\mp3dec.dll
[2011/01/12 12:07:50 | 000,010,600 | R--- | C] () -- C:\Windows\SysWow64\IcdSptSvps.dll
[2011/01/12 12:07:49 | 000,081,920 | R--- | C] () -- C:\Windows\SysWow64\dsp_trc.dll
[2010/12/17 17:35:35 | 000,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat
[2009/07/14 01:38:36 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2009/07/13 22:35:51 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2009/07/13 22:34:42 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2009/07/13 20:10:29 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2009/07/13 19:42:10 | 000,064,000 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2009/07/13 17:03:59 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2009/06/10 17:26:10 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat
< End of report >
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