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Help! Gogle redirects, Can't run MBAM. AVG isn't working p


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#1
lulyblue

lulyblue

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Please help! I'm certain my kids contracted this mess. Google is redirecting most of my searches to junk sites. When I try to run mbam, I get the error, "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." When I try to scan with AVG 2011 free edition, it immediately says scan complete, though nothing was scanned. AVG notified my that my firewall and theft-identity protection was disabled. I tried to turn on the identity theft protection and it says, "An error occurred when saving the configuration. An unexpected error in IDP component." I turned on the Windows firewall, but that's it. I haven't tried anything yet, because I don't know what to try. If I can get this fixed, I also want to get some better protection.

Here are my OTL results:

OTL Extras logfile created on: 9/22/2011 8:39:54 AM - Run 1
OTL by OldTimer - Version 3.2.29.1 Folder = C:\Documents and Settings\Joe\My Documents\Downloads
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.87 Gb Total Physical Memory | 1.03 Gb Available Physical Memory | 54.85% Memory free
3.72 Gb Paging File | 3.09 Gb Available in Paging File | 83.06% Paging File free
Paging file location(s): C:\pagefile.sys 2046 4092 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 298.08 Gb Total Space | 143.65 Gb Free Space | 48.19% Space Free | Partition Type: NTFS

Computer Name: ARLIE-U6AZDXMF9 | User Name: Joe | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008
"139:TCP" = 139:TCP:*:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:*:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:*:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:*:Enabled:@xpsp2res.dll,-22002
"10243:TCP" = 10243:TCP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10280:UDP" = 10280:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10281:UDP" = 10281:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10282:UDP" = 10282:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10283:UDP" = 10283:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10284:UDP" = 10284:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10244:TCP" = 10244:TCP:LocalSubNet:Enabled:Zune Network Sharing Service
"10285:UDP" = 10285:UDP:LocalSubNet:Enabled:Zune Network Sharing Service
"10286:UDP" = 10286:UDP:LocalSubNet:Enabled:Zune Network Sharing Service
"10287:UDP" = 10287:UDP:LocalSubNet:Enabled:Zune Network Sharing Service
"10288:UDP" = 10288:UDP:LocalSubNet:Enabled:Zune Network Sharing Service
"10289:UDP" = 10289:UDP:LocalSubNet:Enabled:Zune Network Sharing Service

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DoNotAllowExceptions" = 0
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008
"139:TCP" = 139:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22004
"445:TCP" = 445:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22005
"137:UDP" = 137:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22001
"138:UDP" = 138:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22002
"3389:TCP" = 3389:TCP:*:Enabled:@xpsp2res.dll,-22009
"67:UDP" = 67:UDP:0.0.0.0/255.255.255.255:Enabled:DHCP Discovery Service
"10243:TCP" = 10243:TCP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10280:UDP" = 10280:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10281:UDP" = 10281:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10282:UDP" = 10282:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10283:UDP" = 10283:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10284:UDP" = 10284:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"21446:TCP" = 21446:TCP:*:Enabled:BitComet 21446 TCP
"21446:UDP" = 21446:UDP:*:Enabled:BitComet 21446 UDP
"10244:TCP" = 10244:TCP:LocalSubNet:Enabled:Zune Network Sharing Service
"10285:UDP" = 10285:UDP:LocalSubNet:Enabled:Zune Network Sharing Service
"10286:UDP" = 10286:UDP:LocalSubNet:Enabled:Zune Network Sharing Service
"10287:UDP" = 10287:UDP:LocalSubNet:Enabled:Zune Network Sharing Service
"10288:UDP" = 10288:UDP:LocalSubNet:Enabled:Zune Network Sharing Service
"10289:UDP" = 10289:UDP:LocalSubNet:Enabled:Zune Network Sharing Service

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe" = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe:*:Enabled:Logitech Desktop Messenger -- (Logitech Inc.)
"C:\Program Files\Logitech\Logitech Harmony Remote Software 7\HarmonyRemote.exe" = C:\Program Files\Logitech\Logitech Harmony Remote Software 7\HarmonyRemote.exe:*:Enabled:Logitech Harmony Remote Software 7 -- ()

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe" = C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe:LocalSubNet:Enabled:Pure Networks Platform Service
"C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe" = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe:*:Enabled:Logitech Desktop Messenger -- (Logitech Inc.)
"C:\Program Files\Logitech\Logitech Harmony Remote Software 7\HarmonyRemote.exe" = C:\Program Files\Logitech\Logitech Harmony Remote Software 7\HarmonyRemote.exe:*:Enabled:Logitech Harmony Remote Software 7 -- ()
"C:\Program Files\LimeWire\LimeWire.exe" = C:\Program Files\LimeWire\LimeWire.exe:*:Enabled:LimeWire -- ()
"C:\Program Files\DNA\btdna.exe" = C:\Program Files\DNA\btdna.exe:*:Enabled:DNA -- (BitTorrent, Inc.)
"C:\Program Files\BitTorrent\bittorrent.exe" = C:\Program Files\BitTorrent\bittorrent.exe:*:Enabled:BitTorrent -- (BitTorrent, Inc.)
"C:\Program Files\BitComet\BitComet.exe" = C:\Program Files\BitComet\BitComet.exe:*:Disabled:BitComet - a BitTorrent Client
"C:\Program Files\FrostWire\FrostWire.exe" = C:\Program Files\FrostWire\FrostWire.exe:*:Enabled:LimeWire -- (FrostWire Group)
"C:\Program Files\Mozilla Firefox\firefox.exe" = C:\Program Files\Mozilla Firefox\firefox.exe:*:Enabled:Firefox -- (Mozilla Corporation)
"C:\Program Files\AVG\AVG10\avgmfapx.exe" = C:\Program Files\AVG\AVG10\avgmfapx.exe:*:Enabled:AVG Installer -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\Google\Google Earth\plugin\geplugin.exe" = C:\Program Files\Google\Google Earth\plugin\geplugin.exe:*:Enabled:Google Earth -- (Google)
"C:\Program Files\AVG\AVG10\avgdiagex.exe" = C:\Program Files\AVG\AVG10\avgdiagex.exe:*:Enabled:AVG Diagnostics 2011 -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG10\avgnsx.exe" = C:\Program Files\AVG\AVG10\avgnsx.exe:*:Enabled:Online Shield -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG10\avgemcx.exe" = C:\Program Files\AVG\AVG10\avgemcx.exe:*:Enabled:Personal E-mail Scanner -- (AVG Technologies CZ, s.r.o.)


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{04AF207D-9A77-465A-8B76-991F6AB66245}" = Adobe Help Viewer CS3
"{07287123-B8AC-41CE-8346-3D777245C35B}" = Bonjour
"{072D2077-9E22-4F7F-B817-A92CA6CCC843}" = iriver Music Manager
"{07EEE598-5F21-4B57-B40B-46592625B3D9}" = Zune Language Pack (PTB)
"{08B32819-6EEF-4057-AEDA-5AB681A36A23}" = Adobe Bridge Start Meeting
"{0AB76F69-E761-4CFA-B9B0-A1906B4E9E4B}" = WD Diagnostics
"{0D6D96F4-0CAF-4522-B05F-70A88EDECDFD}" = ArcSoft Print Creations
"{1451DE6B-ABE1-4F62-BE9A-B363A17588A2}" = QuickTime
"{184CE391-7E0E-4C63-9935-D7A10EDFD3C6}" = Adobe WinSoft Linguistics Plugin
"{1CA2E5E4-F4FE-44B4-95E9-77523FB95838}" = EPSON Stylus Photo RX595 Series Scanner Driver Update
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{24D7346D-D4B4-45E8-98EA-75EC14B42DD8}" = Adobe ExtendScript Toolkit 2
"{26A24AE4-039D-4CA4-87B4-2F83216022FF}" = Java™ 6 Update 26
"{29E5EA97-5F74-4A57-B8B2-D4F169117183}" = Adobe Stock Photos CS3
"{2C4E2E4E-A7C9-4CCB-BF03-FE6EBD5D4AB7}" = Windows Mobile Device Updater Component
"{31C50740-FC5A-4C6C-B91B-E3B5DFADC824}" = Logitech QuickCam
"{3248F0A8-6813-11D6-A77B-00B0D0150030}" = J2SE Runtime Environment 5.0 Update 3
"{3248F0A8-6813-11D6-A77B-00B0D0160010}" = Java™ SE Runtime Environment 6 Update 1
"{3248F0A8-6813-11D6-A77B-00B0D0160020}" = Java™ 6 Update 2
"{3248F0A8-6813-11D6-A77B-00B0D0160030}" = Java™ 6 Update 3
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{35725FBC-A136-4A46-9F29-091759D9BB93}" = MVision
"{3D5E5C0A-5B36-4F98-99A7-287F7DBDCE03}" = Skype Plugin Manager
"{3FA365DF-2D68-45ED-8F83-8C8A33E65143}" = Apple Application Support
"{41AA7187-8272-462c-9EED-7B614DA1404E}" = The Sims™ 2 Fun with Pets Collection
"{43DCF766-6838-4F9A-8C91-D92DA586DFA7}" = Microsoft Windows Journal Viewer
"{46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}" = Adobe AIR
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{4E868D3D-6EEB-4273-926C-2287236B5B79}" = 3DVIA player 5.0
"{4F3E17F8-F1C8-4A4B-9EB8-1EE2D190CDA9}" = Adobe Setup
"{5032D684-B2EB-46CC-9416-C9C955A53A85}" = Belkin N+ Wireless USB Adapter
"{51846830-E7B2-4218-8968-B77F0FF475B8}" = Adobe Color EU Extra Settings
"{54793AA1-5001-42F4-ABB6-C364617C6078}" = Adobe Linguistics CS3
"{5A3F6A80-7913-475E-8B96-477A952CFA43}" = SupportSoft Assisted Service
"{5C6F884D-680C-448B-B4C9-22296EE1B206}" = Logitech Harmony Remote Software 7
"{5C93E291-A1CC-4E51-85C6-E194209FCDB4}" = Zune Language Pack (PTG)
"{64C1FA9A-FA94-4B6E-B3E4-8573738E4AD1}" = Adobe Setup
"{6740BCB0-5863-47F4-80F4-44F394DE4FE2}" = Zune Language Pack (NLD)
"{67D1CEC2-23AA-4691-9F07-DDBE81AFF9C7}" = ATI Catalyst Control Center
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{695B13B2-7919-4EC5-8601-092F0D2DE069}" = AVG 2011
"{6ABE0BEE-D572-4FE8-B434-9E72A289431B}" = Adobe Fonts All
"{6B33492E-FBBC-4EC3-8738-09E16E395A10}" = Zune Language Pack (ESP)
"{6D4AC5A4-4CF9-4F90-8111-B9B53CE257BF}" = Adobe Color Common Settings
"{6FF5DD7A-FE28-4439-B8CF-1E9AF4EA0A61}" = Adobe Asset Services CS3
"{7006ED29-58F2-40C3-AE87-039287AD20B6}" = Zune
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{716E0306-8318-4364-8B8F-0CC4E9376BAC}" = MSXML 4.0 SP2 Parser and SDK
"{727DAFCB-E3AF-46E3-8A38-EB9C3EAA0A88}" = AVG 2011
"{76703039-C98C-4e62-A12C-4D7066BE9985}" = The Sims™ 2 University Life Collection
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{802771A9-A856-4A41-ACF7-1450E523C923}" = Adobe XMP Panels CS3
"{8639638B-551D-6C05-F401-965398F5DFE1}_is1" = ComboFix ANTIVIRUS
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8D2BA474-F406-4710-9AE4-D4F22D21F0DD}" = Adobe Device Central CS3
"{8E6808E2-613D-4FCD-81A2-6C8FA8E03312}" = Adobe Type Support
"{900B1197-53F5-4F46-A882-2CFFFE2EEDCB}" = Logitech Desktop Messenger
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{90176341-0A8B-4CCC-A78D-F862228A6B95}" = Adobe Anchor Service CS3
"{90437E5F-0A9E-4B63-AD8B-D232897D18BF}" = ATI Parental Control & Encoder
"{91110409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Professional Edition 2003
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{95655ED4-7CA5-46DF-907F-7144877A32E5}" = Adobe Color NA Recommended Settings
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9C9824D9-9000-4373-A6A5-D0E5D4831394}" = Adobe Bridge CS3
"{A2B242BD-FF8D-4840-9DAA-9170EABEC59C}" = Adobe CMaps
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A6FDF86A-F541-4E7B-AEA0-8849A2A700D5}" = iTunes
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A9F6CFB0-806D-11E0-8EA1-B8AC6F97B88E}" = Google Earth Plug-in
"{AADEA55D-C834-4BCB-98A3-4B8D1C18F4EE}" = Apple Mobile Device Support
"{AC5B0C19-D851-42F4-BDA0-410ECF7F70A5}" = PDF Settings
"{AC76BA86-7AD7-1033-7B44-A81300000003}" = Adobe Reader 8.1.7
"{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0
"{B3BF6689-A81D-40D8-9A86-4AC4ACD9FC1C}" = Adobe Camera Raw 4.0
"{B3C02EC1-A7B0-4987-9A43-8789426AAA7D}" = Adobe Setup
"{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1" = Spybot - Search & Destroy
"{B7050CBDB2504B34BC2A9CA0A692CC29}" = DivX Web Player
"{B9B35331-B7E4-4E5C-BF4C-7BC87856124D}" = Adobe Default Language CS3
"{BE236D9A-52EC-4A17-82DA-84B5EAD31E3E}" = Zune Language Pack (DEU)
"{BEF726DD-4037-4214-8C6A-E625C02D2870}" = Logitech Audio Echo Cancellation Component
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C22E50B4-B9D0-4a07-B1F3-12362514FEA7}" = The Sims™ 2 Double Deluxe
"{C5D37FFA-7483-410B-982B-91E93FD3B7DA}" = Zune Language Pack (ITA)
"{C68D33B1-0204-4EBE-BC45-A6E432B1D13A}" = Zune Language Pack (FRA)
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D03E7B00-CA85-4684-9321-1888873C34BD}" = ArcSoft PhotoImpression 6
"{D0DFF92A-492E-4C40-B862-A74A173C25C5}" = Adobe Version Cue CS3 Client
"{D2559B88-CC9D-4B48-81BB-F492BAA9C48C}" = Adobe PDF Library Files
"{D61524CF-93FE-4193-91AD-C6E21FEEAA5A}" = Logitech Harmony Remote Software 7
"{DD7DB3C5-6FA3-4FA3-8A71-C2F2940EB029}" = Adobe Color JA Extra Settings
"{DE659AC8-EEF0-4115-AA0C-6500D194FB10}" = Garmin Training Center
"{E69AE897-9E0B-485C-8552-7841F48D42D8}" = Adobe Update Manager CS3
"{EA516024-D84D-41F1-814F-83175A6188F2}" = Logitech Video Enumerator
"{F08E8D2E-F132-4742-9C87-D5FF223A016A}" = Adobe Illustrator CS3
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F7F23DFB-31E1-B7EC-7A6D-7668B595ADAE}" = FlipShare
"{FB26A501-6BA6-459B-89AA-9736730752FB}" = VoiceOver Kit
"{FF477885-5EA8-40D0-ADF3-D4C1B86FAEA4}" = EPSON Print CD
"3ivx MPEG-4 5.0.3" = 3ivx MPEG-4 5.0.3 (remove only)
"ActiveTouchMeetingClient" = WebEx
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Adobe Shockwave Player" = Adobe Shockwave Player 11.5
"Adobe_3e054d2218e7aa282c2369d939e58ff" = Adobe ExtendScript Toolkit 2
"Adobe_6c8e2cb4fd241c55406016127a6ab2e" = Adobe Color Common Settings
"Adobe_a04a925a57548091300ada368235fc6" = Adobe Illustrator CS3
"All ATI Software" = ATI - Software Uninstall Utility
"Amazon MP3 Downloader" = Amazon MP3 Downloader 1.0.10
"ATI Display Driver" = ATI Display Driver
"AVG" = AVG 2011
"Canon PhotoStitch 3.1" = Canon Utilities PhotoStitch 3.1
"CCleaner" = CCleaner
"Coupon Printer for Windows5.0.0.0" = Coupon Printer for Windows
"DVD Decrypter" = DVD Decrypter (Remove Only)
"DVD Shrink_is1" = DVD Shrink 3.2
"DVD43_is1" = DVD43 v3.9.0
"DVD-CLONER III_is1" = DVD-CLONER V3.00 Build 880
"EADM" = EA Download Manager
"EPSON Printer and Utilities" = EPSON Printer Software
"EPSON Scanner" = EPSON Scan
"Free Spider" = Free Spider
"FrostWire" = FrostWire 4.13.5
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"InterActual Player" = InterActual Player
"LG USB Drivers" = LG USB Drivers
"LimeWire" = LimeWire PRO 4.12.6
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"MLUpdater" = iRiver Updater
"Mozilla Firefox (3.6.20)" = Mozilla Firefox (3.6.20)
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"MSI Live Update 3" = MSI Live Update 3
"NeroMultiInstaller!UninstallKey" = Nero Suite
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"NSS" = Norton Security Scan
"OJOsoft Total Video Converter_is1" = OJOsoft Total Video Converter
"PhotoRecord" = Canon PhotoRecord
"QcDrv" = Logitech® Camera Driver
"Silent Package Run-Time Sample" = EPSON RX595 User's Guide
"Skype_is1" = Skype 3.0
"StorageSync" = StorageSync Backup Software
"UnityWebPlayer" = Unity Web Player
"ViewpointMediaPlayer" = Viewpoint Media Player
"Wdf01005" = Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
"Wdf01007" = Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
"Wdf01009" = Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0
"YTdetect" = Yahoo! Detect
"ZoomBrowserEXDeInstall" = Canon Utilities ZoomBrowser EX
"Zune" = Zune

========== HKEY_CURRENT_USER Uninstall List ==========

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"BitTorrent" = BitTorrent
"BitTorrent DNA" = DNA
"Facebook Plug-In" = Facebook Plug-In
"Move Networks Player - IE" = Move Networks Media Player for Internet Explorer

========== Last 10 Event Log Errors ==========

[ Application Events ]
Error - 7/11/2011 10:26:23 AM | Computer Name = ARLIE-U6AZDXMF9 | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 8/13/2011 10:06:46 AM | Computer Name = ARLIE-U6AZDXMF9 | Source = Application Hang | ID = 1002
Description = Hanging application firefox.exe, version 1.9.2.4182, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

Error - 8/13/2011 10:06:47 AM | Computer Name = ARLIE-U6AZDXMF9 | Source = Application Hang | ID = 1002
Description = Hanging application firefox.exe, version 1.9.2.4182, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

Error - 8/13/2011 6:12:27 PM | Computer Name = ARLIE-U6AZDXMF9 | Source = Application Hang | ID = 1002
Description = Hanging application Zune.exe, version 4.7.1404.0, hang module hungapp,
version 0.0.0.0, hang address 0x00000000.

Error - 8/15/2011 9:49:21 PM | Computer Name = ARLIE-U6AZDXMF9 | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 9/25/2011 1:52:01 PM | Computer Name = ARLIE-U6AZDXMF9 | Source = Application Error | ID = 1000
Description = Faulting application eadm.exe, version 7.3.1.16, faulting module ntdll.dll,
version 5.1.2600.6055, fault address 0x0000100b.

Error - 9/29/2011 12:31:23 PM | Computer Name = ARLIE-U6AZDXMF9 | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 9/29/2011 1:00:21 PM | Computer Name = ARLIE-U6AZDXMF9 | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 8/31/2011 2:11:53 PM | Computer Name = ARLIE-U6AZDXMF9 | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 9/4/2011 7:04:57 PM | Computer Name = ARLIE-U6AZDXMF9 | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

[ System Events ]
Error - 9/21/2011 7:13:43 PM | Computer Name = ARLIE-U6AZDXMF9 | Source = Service Control Manager | ID = 7000
Description = The Pure Networks Wireless Driver service failed to start due to the
following error: %%2

Error - 9/21/2011 7:13:43 PM | Computer Name = ARLIE-U6AZDXMF9 | Source = Service Control Manager | ID = 7000
Description = The LogMeIn Kernel Information Provider service failed to start due
to the following error: %%2

Error - 9/21/2011 7:13:44 PM | Computer Name = ARLIE-U6AZDXMF9 | Source = Service Control Manager | ID = 7000
Description = The AVGIDSAgent service failed to start due to the following error:
%%5

Error - 9/21/2011 7:13:48 PM | Computer Name = ARLIE-U6AZDXMF9 | Source = Disk | ID = 262155
Description = The driver detected a controller error on \Device\Harddisk4\D.

Error - 9/21/2011 7:15:12 PM | Computer Name = ARLIE-U6AZDXMF9 | Source = Disk | ID = 262155
Description = The driver detected a controller error on \Device\Harddisk2\D.

Error - 9/21/2011 7:16:18 PM | Computer Name = ARLIE-U6AZDXMF9 | Source = Disk | ID = 262155
Description = The driver detected a controller error on \Device\Harddisk2\D.

Error - 9/21/2011 7:17:19 PM | Computer Name = ARLIE-U6AZDXMF9 | Source = Disk | ID = 262155
Description = The driver detected a controller error on \Device\Harddisk2\D.

Error - 9/21/2011 7:21:42 PM | Computer Name = ARLIE-U6AZDXMF9 | Source = Disk | ID = 262155
Description = The driver detected a controller error on \Device\Harddisk5\D.

Error - 9/21/2011 8:28:40 PM | Computer Name = ARLIE-U6AZDXMF9 | Source = Disk | ID = 262155
Description = The driver detected a controller error on \Device\Harddisk3\D.

Error - 9/22/2011 2:09:42 AM | Computer Name = ARLIE-U6AZDXMF9 | Source = Disk | ID = 262155
Description = The driver detected a controller error on \Device\Harddisk2\D.


< End of report >
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