Norton Antivirus 2005 can detect the trojan horse but cannot delete it. I have tried several methods of removing the file besides Norton including the peper trojan program suggested on this site and the uninstaller program. In addition I have deleted the file while in safe mode with the system restore turned off, but once I log back on the my account normally (not in safe mode), the file is still there and is infected. I then receive the same message saying that it cannot be deleted.
I am highly concerned about the trojan's damage to my computer and my privacy. Although unlikely, is there anyway that I can tell what, if anything, has been done to my computer.
Please help me with some kind of effective solution as soon as possible. Thank you.