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Can only run in safe mode!


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#1
rhymin

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When I try to load windows normally, there are green and black blotches all over and you cannot make anything out. When I boot in safe mode there are red and green squiggly lines, but they are minor and I can complete tasks in safe mode. I'm guessing I can see in safe mode because it uses a different video driver. Is this a video card problem or corrupted operating system files from a virus or possibly something else? It's my nephews PC and I don't know what he's been looking at. I ran a full virus scan with AVG from safe mode and it came back with no infections (a few files were "Locked", whatever that means).
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#2
phillpower2

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Hi rhymin
You need to provide information about the computer, this includes is it a laptop or desktop, is it a custom build or brand name such as Dell or HP, if it is provide the model name or series number (not serial) motherboard , PSU and any add on card details would also help others to help you better.
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#3
rhymin

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It's a custom PC, older desktop build. i've used 2 dif monitors on it so i know it's not a monitor issue.

psu - thermaltake tr2-500

graphix - nvidia geforce 8800 gtx

mobo - asus m2r32-mvp (i saw m2r32-mvp on the actual mobo when i opened the pc)
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#4
phillpower2

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In Safe Mode can you download and run Speedfan so that the temps and voltages can be checked, see below;
Download Speedfan and install it. Once it's installed, run the program and post here the information it shows. The information I want you to post is the stuff that is circled in the example picture I have attached.If you are running on a vista machine, please go to where you installed the program and run the program as administrator.

Posted Image

(this is a screenshot from a vista machine)


To capture and post a screenshot;
Click on the ALT key + PRT SCR key..its on the top row..right hand side..now click on start...all programs...accessories...paint....left click in the white area ...press CTRL + V...click on file...click on save...save it to your desktop...name it something related to the screen your capturing... BE SURE TO SAVE IT AS A .JPG ...otherwise it may be to big to upload...
then after typing in any response you have... click on browse...desktop...find the screenshot..select it and click on the upload button...then on the lower left...after it says upload successful...click on add reply like you normally would.

Screenshot instructions courtesy of happyrock :)
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#5
rhymin

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i tried running speedfan after it installed with no problem. it said (speedfan driver not installed) and would not open the program. i even tried reinstalling it, same thing.
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#6
phillpower2

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That is strange :)
Uninstall Speedfan and try HWMonitor instead http://www.cpuid.com.../hwmonitor.html if this works ok provide the same info as requested from Speedfan please.
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#7
rhymin

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it only shows 3 temperatures unlike speedfan, i didn't see any other options on it.

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  • cpuid.JPG

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#8
phillpower2

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No use either I`m afraid, couple of suggestions try updating the GFX card drivers, try the GFX card in the second slot on the MB and try a known good PSU of the same output or greater than the present one.
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#9
rhymin

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hmm i just installed the newest graphix drivers and moved the video card to the secondary slot on the mb. it now shows up in normal mode like it did in safe mode, with red squiggly lines but easy to navigate through.
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#10
phillpower2

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Did you completely uninstall the previous drivers before installing the new ones?
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#11
rhymin

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well i completely forgot i had an old video card laying around that i could try and i put it in the primary slot and there are no lines across the screen now. problem solved, was definitely the video card going out.
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#12
phillpower2

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Thanks for the update, I am sorry that you have had to replace the GFX card but happy that the issue is at least resolved.
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