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WIN32.Ramnit.AE virus infection


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#16
WhiteHat

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As I said to you. I need an approval for all of my posts. At the moment, I'm waiting.

Be patient :)
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#17
paulme8337

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OK - I will await your reply.
Thanks
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#18
WhiteHat

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Hi, Sorry for delay.

# Step 1 #

Download Avira Rescue CD (You will need a CD burner and a CD)

http://dlpro.antivir...m-common-en.iso

Instructions to use are here:

http://www.techmixer...us-and-malware/


# Step 2 #

Please download Malwarebytes' Anti-Malware

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish, so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be
    prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.


Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2
prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

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#19
paulme8337

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Thanks for the advice.
I am unavailable for a few hours, will follow your instructions asap.
:)
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#20
paulme8337

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A colleague has given me some help and loaded/run antivirus software from his flashdrive, then I reinstalled Internet Explorer. The pc appears to be running normally and I now am able to access the web to download files (and converse with you directly)! :)

I have run Malwarebytes AntiMalware as you suggested and the log is enclosed below:
Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 7848

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

03/10/2011 16:49:02
mbam-log-2011-10-03 (16-49-02).txt

Scan type: Quick scan
Objects scanned: 182867
Time elapsed: 15 minute(s), 8 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

I await your next instructions.
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#21
WhiteHat

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Did you run the Avira Rescue CD?
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#22
paulme8337

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No, I haven't run the Avira Rescue CD, sorry. :yes:

The infected machine is a "netbook" style pc with no disk drive. I do not have a separate plug-in (usb) cd drive, so I have no means of running it. :)
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#23
WhiteHat

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I need you to run Avira System Rescue and you can do this with an USB.

See this article to know how to do. If you have some problems, ask me. Ok?
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