Be patient
WIN32.Ramnit.AE virus infection
Started by
paulme8337
, Sep 25 2011 08:09 AM
#16
Posted 29 September 2011 - 06:17 PM
Be patient
#17
Posted 01 October 2011 - 04:04 PM
OK - I will await your reply.
Thanks
Thanks
#18
Posted 02 October 2011 - 02:36 PM
Hi, Sorry for delay.
# Step 1 #
Download Avira Rescue CD (You will need a CD burner and a CD)
http://dlpro.antivir...m-common-en.iso
Instructions to use are here:
http://www.techmixer...us-and-malware/
# Step 2 #
Please download Malwarebytes' Anti-Malware
Double Click mbam-setup.exe to install the application.
Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2
prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.
# Step 1 #
Download Avira Rescue CD (You will need a CD burner and a CD)
http://dlpro.antivir...m-common-en.iso
Instructions to use are here:
http://www.techmixer...us-and-malware/
# Step 2 #
Please download Malwarebytes' Anti-Malware
Double Click mbam-setup.exe to install the application.
- Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select "Perform Quick Scan", then click Scan.
- The scan may take some time to finish, so please be patient.
- When the scan is complete, click OK, then Show Results to view the results.
- Make sure that everything is checked, and click Remove Selected.
- When disinfection is completed, a log will open in Notepad and you may be
prompted to Restart.(See Extra Note) - The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
- Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2
prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.
#19
Posted 02 October 2011 - 04:13 PM
Thanks for the advice.
I am unavailable for a few hours, will follow your instructions asap.
I am unavailable for a few hours, will follow your instructions asap.
#20
Posted 03 October 2011 - 10:01 AM
A colleague has given me some help and loaded/run antivirus software from his flashdrive, then I reinstalled Internet Explorer. The pc appears to be running normally and I now am able to access the web to download files (and converse with you directly)!
I have run Malwarebytes AntiMalware as you suggested and the log is enclosed below:
Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org
Database version: 7848
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702
03/10/2011 16:49:02
mbam-log-2011-10-03 (16-49-02).txt
Scan type: Quick scan
Objects scanned: 182867
Time elapsed: 15 minute(s), 8 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
I await your next instructions.
I have run Malwarebytes AntiMalware as you suggested and the log is enclosed below:
Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org
Database version: 7848
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702
03/10/2011 16:49:02
mbam-log-2011-10-03 (16-49-02).txt
Scan type: Quick scan
Objects scanned: 182867
Time elapsed: 15 minute(s), 8 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)
I await your next instructions.
#21
Posted 04 October 2011 - 05:15 PM
Did you run the Avira Rescue CD?
#22
Posted 05 October 2011 - 01:00 AM
No, I haven't run the Avira Rescue CD, sorry.
The infected machine is a "netbook" style pc with no disk drive. I do not have a separate plug-in (usb) cd drive, so I have no means of running it.
The infected machine is a "netbook" style pc with no disk drive. I do not have a separate plug-in (usb) cd drive, so I have no means of running it.
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