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Constant blue screening


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#16
rshaffer61

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Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, try the Hitachi DFT CD Image version of the software

Thanks to Broni for the instructions





If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...


1. Download - Pre-Compiled Bootable ISO (.zip). If you prefer to use the USB version then use this link USB KEY
2. Unzip downloaded /memtest86+-4.20.iso.zip file.
3. Inside, you'll find /memtest86+-4.20.iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate [b/memtest86+-4.20.iso[/b] file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run. You may have to change the boot sequence in your BIOS to make it work right.

To change Boot Sequence in your BIOS

Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL button
This will enter you into the Bios\Cmos area.
Find the Advanced area and click Enter
Look for Boot Sequence or Boot Options and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom.
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.


The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.
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#17
Applez

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Between my last post and this one, I received the error numerous times. Each time I got windows to load up, same hal.dll issue. Eventually, it just stopped loading windows and I thought maybe I messed up installing my new RAM. Took it out, put it back in, same errors. Took the new one out, same errors. Took the old one out and seems ok.

I'll try that program.

I hope it was just the RAM all along though. Just want to actually do some school work.
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#18
rshaffer61

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Run on just the new one and see if the issue resolves itself. If so then you may need to replace the old one with another one like the new one.
Memory issues can cause all types of problems as you can see. :)
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#19
Applez

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Sigh.

Ok, I got the issue again.

I redid AutoRuns (attached), BlueScreenViewer, and WhoCrashed. Speedfan won't run. Keeps freezing even after redownloading and reinstalling.

BlueScreenViewer

==================================================
Dump File : Mini092711-04.dmp
Crash Time : 9/27/2011 7:41:14 PM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000004
Parameter 2 : 0x80545ff0
Parameter 3 : 0xb2000010
Parameter 4 : 0x00010c0f
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Crash Address : ntoskrnl.exe+21925
Stack Address 1 : hal.dll+58df
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini092711-04.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 98,304
==================================================

==================================================
Dump File : Mini092711-03.dmp
Crash Time : 9/27/2011 7:40:14 PM
Bug Check String : MACHINE_CHECK_EXCEPTION
Bug Check Code : 0x0000009c
Parameter 1 : 0x00000004
Parameter 2 : 0x80545ff0
Parameter 3 : 0xb2000010
Parameter 4 : 0x00010c0f
Caused By Driver : hal.dll
Caused By Address : hal.dll+58df
File Description : Hardware Abstraction Layer DLL
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Processor : 32-bit
Crash Address : ntoskrnl.exe+21925
Stack Address 1 : hal.dll+58df
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini092711-03.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 98,304
==================================================

WhoCrashed:

Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.


On Tue 9/27/2011 6:40:37 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini092711-04.dmp
This was probably caused by the following module: hal.dll (hal+0x58DF)
Bugcheck code: 0x9C (0x4, 0xFFFFFFFF80545FF0, 0xFFFFFFFFB2000010, 0x10C0F)
Error: MACHINE_CHECK_EXCEPTION
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal machine check exception has occurred.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.


On Tue 9/27/2011 6:39:38 PM GMT your computer crashed
crash dump file: C:\WINDOWS\Minidump\Mini092711-03.dmp
This was probably caused by the following module: hal.dll (hal+0x58DF)
Bugcheck code: 0x9C (0x4, 0xFFFFFFFF80545FF0, 0xFFFFFFFFB2000010, 0x10C0F)
Error: MACHINE_CHECK_EXCEPTION
file path: C:\WINDOWS\system32\hal.dll
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal machine check exception has occurred.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.

===============================================================

The sfc /scannow command closes without displaying any error message.

http://www.tacktech....tid=287#samsung
Which one do I download?


Even though I am still having issues, since I took out that last RAM Chip, it has been a lot more stable and quicker when rebooting.

Can the issue be a result of drivers? I did have slight issues with installing my graphics card drivers (got BSOD while installing and than tried again upon booting) but I would assume that it would come up with a .dll that showed some signs of it being related to the drivers.

Attached Files


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#20
rshaffer61

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Your Autoruns are clean so nothing there issue there.
Please go back to post 16 and run the memtest86 software program to test your ram.
Also if you are unsure of which manufacturer of your hard drive then get the SeaTools DOS cd ISO
and burn the cd according to the instructions in post 16 too.
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