I can see a strange error in your logs,:
The driver detected a controller error on \Device\Harddisk1\DR1.
The driver detected a controller error on \Device\Harddisk1\DR2.
Do you have any problems with your Hard drives? Do you hear any sound coming out of them?
- Double-click My Computer, and then right-click the hard disk that you want to check. C:
- Click Properties, and then click Tools.
- Under Error-checking, click Check Now. A dialog box that shows the Check disk options is displayed
- Check both boxes and then click Start.
You will receive the following message:
The disk check could not be performed because the disk check utility needs exclusive access to some Windows files on the disk. These files can be accessed by restarting Windows. Do you want to schedule the disk check to occur the next time you restart the computer? - Click Yes to schedule the disk check, but don't restart yet.
Next:1. Open the Start Menu.
2. Click on
All Programs and
Accessories, then right click on
Command Prompt and click on
Run as administrator. (See screenshot below)
3. In the elevated command prompt, type
sfc /scannow and press
Enter. (see screenshot below)
NOTE: This may take a little bit to finish.
4. When the scan is complete,
copy the line below and
paste it at the command prompt. Then press
Enter findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >%userprofile%\Desktop\sfcdetails.txt
5. The file
sfcdetails.txt will now be on your desktop. Please
open it ,
Edit | select all | copy and
paste it in your next reply.
Then do this:
Click Start, All Programs, Accessories then right click on
Command Prompt and
Run as Administrator. Then type (with an Enter after each line).
sigverifPress Start in the new window. This will check your drivers. If you just get a few when it finishes tell me what they are. If you get a lot just look for those with newish dates (since about the time the problem started.)
Next:Right click on (My) Computer and select Manage (Continue) Then the Event Viewer. Next select Windows Logs. Right click on System and Clear Log, Clear. Repeat for Application. Reboot. The disk check will run and will probably take an hour or more to finish.
Next:Reboot and let the computer scan
Drive C:. When it finishes, do this:
- Double-click My Computer, and then right-click the hard disk that you want to check. D:
- Click Properties, and then click Tools.
- Under Error-checking, click Check Now. A dialog box that shows the Check disk options is displayed
- Check both boxes and then click Start.
You will receive the following message:
The disk check could not be performed because the disk check utility needs exclusive access to some Windows files on the disk. These files can be accessed by restarting Windows. Do you want to schedule the disk check to occur the next time you restart the computer? - Click Yes to schedule the disk check, restart and let it scan drive D:.
Next:- Please download the Event Viewer Tool by Vino Rosso and save it to your Desktop
- Right-click VEW.exe and Run AS Administrator
- Under 'Select log to query', select:
System - Under 'Select type to list', select:
Error
Warning - Then use the 'Number of events' as follows:
- Click the radio button for 'Number of events'
- Type 20 in the 1 to 20 box
- Then click the Run button.
- Notepad will open with the output log.
- Please post the Output log in your next reply then repeat but select Application.