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open with virus


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#1
Kalyla

Kalyla

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its been like this for about 4 months now i didnt know what it was at first but i did some research on it and i learned that its an open with virus. everytime I try and open anything including the CALCULATOR it tells me to choose the program i want to open it with i tried to remove this virus with help from google but it didnt work can you PLEASE HELP ME
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#2
michaelg9

michaelg9

    Trusted Helper

  • Malware Removal
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Hi
:yes: . I'm Michael and I'm going to help you fix your computer :)

Note: Before we start the process you should:
  • POST your logs, don't attach them, as it makes it harder to read. Also please don't edit any log in any case
  • Disable ANY programs that offer real-time protection features while executing my instructions. That includes your antivirus, antispyware, windows defender or any other program that offers protection. When you're clean or waiting for my next set of instructions, re-enable them .If you need any help disabling them, ask.
  • Topics that are idle for 4 days after I post instructions will be closed, unless I'm notified of the delay.
  • Last, as most of the tools we use here need administrative rights in order to function properly, I expect that you will be running them from an administrator account.

Sorry for the late reply.


What operating system are you using?


If you have problems running the following program, do this:
  • Follow this to enable file extensions
  • Rename the tools to:

    [NameOfTool].bat

  • Try to run the again


Posted Image OTL Custom Scan
  • Download OTL to your Desktop
  • Double click on the Posted Image icon to run it.
  • Make sure all other windows are closed and to let it run uninterrupted.
  • When the window appears, underneath Output at the top, make sure Stadard output is selected.
  • Select Scan all users
  • Check the boxes beside LOP Check and Purity Check.
  • Under the Custom Scans/Fixes box copy and paste this in:

    netsvcs
    %SYSTEMDRIVE%\*.exe
    msconfig
    safebootminimal
    safebootnetwork
    activex
    drivers32
    %SYSTEMDRIVE%\*.exe
    %ALLUSERSPROFILE%\Application Data\*.exe
    %APPDATA%\*.
    /md5start
    explorer.exe
    winlogon.exe
    Userinit.exe
    svchost.exe
    /md5stop
    %systemroot%\*. /mp /s
    hklm\software\clients\startmenuinternet|command /rs
    hklm\software\clients\startmenuinternet|command /64 /rs
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    CREATERESTOREPOINT

  • Click the Posted Image button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open OTL.Txt in Notepad window.
  • Please copy (Edit->Select All, Edit->Copy) the content of this file and post it with your next reply.



Next:

Download aswMBR.exe ( 511KB ) to your desktop.

Double click the aswMBR.exe to run it

Click the "Scan" button to start scan
Posted Image

On completion of the scan click save log, save it to your desktop and post in your next reply
Posted Image

Also in Desktop there should be a file called MBR.dat after that, zip it and then attach it here :)
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#3
michaelg9

michaelg9

    Trusted Helper

  • Malware Removal
  • 2,949 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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