My theory is, is that her malware software is conflicting and is causing the problems because she has Norton (Symmantic), McAfee, and PC Tools running.
Anyways, I have an OTL report here:
OTL Report:
OTL logfile created on: 9/27/2011 5:39:49 PM - Run 1
OTL by OldTimer - Version 3.2.26.7 Folder = E:\Repair
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 7.0.5730.13)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
1014.05 Mb Total Physical Memory | 128.59 Mb Available Physical Memory | 12.68% Memory free
2.38 Gb Paging File | 1.45 Gb Available in Paging File | 60.72% Paging File free
Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 74.47 Gb Total Space | 44.67 Gb Free Space | 59.99% Space Free | Partition Type: NTFS
Drive E: | 3.77 Gb Total Space | 3.00 Gb Free Space | 79.43% Space Free | Partition Type: FAT32
Computer Name: WFB6XK31D1 | User Name: Administrator | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
========== Processes (SafeList) ==========
PRC - [2011/08/31 16:43:32 | 000,580,608 | ---- | M] (OldTimer Tools) -- E:\Repair\OTL.exe
PRC - [2011/04/12 12:16:42 | 001,600,984 | ---- | M] (PC Tools) -- C:\Program Files\PC Tools Security\pctsGui.exe
PRC - [2011/04/12 10:44:38 | 000,247,760 | ---- | M] (Threat Expert Ltd.) -- C:\Program Files\PC Tools Security\BDT\FGuard.exe
PRC - [2011/04/12 10:44:36 | 000,337,872 | ---- | M] (Threat Expert Ltd.) -- C:\Program Files\PC Tools Security\BDT\BDTUpdateService.exe
PRC - [2011/04/06 16:53:36 | 001,117,144 | ---- | M] (PC Tools) -- C:\Program Files\PC Tools Security\pctsSvc.exe
PRC - [2011/02/18 11:14:04 | 000,371,472 | ---- | M] (PC Tools) -- C:\Program Files\PC Tools Security\pctsAuxs.exe
PRC - [2011/01/28 14:22:50 | 000,632,792 | ---- | M] (PC Tools) -- C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
PRC - [2011/01/20 13:27:12 | 000,070,928 | ---- | M] (PC Tools) -- C:\Program Files\PC Tools Security\TFEngine\TFService.exe
PRC - [2010/09/17 21:14:22 | 000,460,144 | ---- | M] () -- C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
PRC - [2010/04/08 16:46:20 | 000,154,152 | ---- | M] (Authentium, Inc) -- C:\Program Files\Common Files\Authentium\AntiVirus5\vseqrts.exe
PRC - [2010/04/08 16:46:18 | 000,117,288 | R--- | M] (Authentium, Inc) -- C:\Program Files\Common Files\Authentium\AntiVirus5\vsedsps.exe
PRC - [2010/04/08 16:46:12 | 000,117,288 | R--- | M] (Authentium, Inc) -- C:\Program Files\Common Files\Authentium\AntiVirus5\vseamps.exe
PRC - [2008/07/21 13:37:06 | 000,086,016 | ---- | M] (Nektra S.A.) -- C:\Program Files\Common Files\PC Tools\Outlook Express API\launcher.exe
PRC - [2008/04/13 19:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2007/05/10 10:22:32 | 000,405,504 | ---- | M] (SigmaTel, Inc.) -- C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe
PRC - [2006/04/12 23:11:36 | 000,114,688 | ---- | M] (InterVideo Inc.) -- C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
PRC - [2005/11/15 13:27:54 | 001,756,912 | ---- | M] (Symantec Corporation) -- C:\Program Files\Symantec AntiVirus\Rtvscan.exe
PRC - [2005/11/15 13:27:44 | 000,020,208 | ---- | M] (Symantec Corporation) -- C:\Program Files\Symantec AntiVirus\DefWatch.exe
PRC - [2005/10/04 12:42:50 | 000,177,776 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
PRC - [2005/10/04 12:42:42 | 000,185,968 | ---- | M] (Symantec Corporation) -- C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
PRC - [2002/03/12 09:37:28 | 000,028,672 | ---- | M] (Novell, Inc.) -- C:\WINDOWS\system32\nwtray.exe
========== Modules (No Company Name) ==========
MOD - [2011/03/22 14:48:24 | 003,936,728 | ---- | M] () -- C:\Program Files\PC Tools Security\SpamMonitor\SMEngine.dll
MOD - [2011/03/04 14:58:02 | 001,263,576 | ---- | M] () -- C:\Program Files\PC Tools Security\UserModeFileCache.dll
MOD - [2011/03/04 14:57:52 | 000,438,232 | ---- | M] () -- C:\Program Files\PC Tools Security\SpamMonitor\MailClientLib.dll
MOD - [2011/03/04 14:57:26 | 000,157,656 | ---- | M] () -- C:\Program Files\PC Tools Security\NetworkLayer\PCTCFHook.dll
MOD - [2011/03/04 14:57:12 | 000,091,608 | ---- | M] () -- C:\Program Files\PC Tools Security\avengine\sdkBSCtrl.dll
MOD - [2010/09/17 21:14:22 | 000,460,144 | ---- | M] () -- C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
MOD - [2010/09/17 21:13:36 | 002,826,240 | ---- | M] () -- C:\Program Files\Flip Video\FlipShare\Core.dll
MOD - [2010/09/17 21:07:18 | 000,733,184 | ---- | M] () -- C:\Program Files\Flip Video\FlipShare\qca2.dll
MOD - [2010/08/03 16:47:12 | 008,351,744 | ---- | M] () -- C:\Program Files\Flip Video\FlipShare\QtGui4.dll
MOD - [2010/08/03 16:47:12 | 002,244,608 | ---- | M] () -- C:\Program Files\Flip Video\FlipShare\QtCore4.dll
MOD - [2010/08/03 16:47:12 | 000,978,944 | ---- | M] () -- C:\Program Files\Flip Video\FlipShare\QtNetwork4.dll
MOD - [2010/08/03 16:47:12 | 000,364,544 | ---- | M] () -- C:\Program Files\Flip Video\FlipShare\QtXml4.dll
MOD - [2010/08/03 16:47:12 | 000,204,800 | ---- | M] () -- C:\Program Files\Flip Video\FlipShare\QtSql4.dll
MOD - [2006/05/24 14:12:44 | 000,245,843 | ---- | M] () -- C:\WINDOWS\system32\nwshlxnt.dll
MOD - [2004/07/30 15:05:24 | 000,121,660 | ---- | M] () -- C:\WINDOWS\system32\nls\ENGLISH\nwshlxnr.dll
========== Win32 Services (SafeList) ==========
SRV - File not found [Disabled | Stopped] -- -- (HidServ)
SRV - File not found [On_Demand | Stopped] -- -- (GoToAssist)
SRV - [2011/04/12 10:44:36 | 000,337,872 | ---- | M] (Threat Expert Ltd.) [Auto | Running] -- C:\Program Files\PC Tools Security\BDT\BDTUpdateService.exe -- (Browser Defender Update Service)
SRV - [2011/04/06 16:53:36 | 001,117,144 | ---- | M] (PC Tools) [Auto | Running] -- C:\Program Files\PC Tools Security\pctsSvc.exe -- (sdCoreService)
SRV - [2011/02/18 11:14:04 | 000,371,472 | ---- | M] (PC Tools) [Auto | Running] -- C:\Program Files\PC Tools Security\pctsAuxs.exe -- (sdAuxService)
SRV - [2011/01/28 14:22:50 | 000,632,792 | ---- | M] (PC Tools) [Auto | Running] -- C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe -- (PCToolsSSDMonitorSvc)
SRV - [2011/01/20 13:27:12 | 000,070,928 | ---- | M] (PC Tools) [On_Demand | Running] -- C:\Program Files\PC Tools Security\TFEngine\TFService.exe -- (ThreatFire)
SRV - [2010/09/17 21:14:22 | 000,460,144 | ---- | M] () [Auto | Running] -- C:\Program Files\Flip Video\FlipShare\FlipShareService.exe -- (FlipShare Service)
SRV - [2010/04/08 16:46:20 | 000,154,152 | ---- | M] (Authentium, Inc) [Auto | Running] -- C:\Program Files\Common Files\Authentium\AntiVirus5\vseqrts.exe -- (vseqrts)
SRV - [2010/04/08 16:46:18 | 000,117,288 | R--- | M] (Authentium, Inc) [Auto | Running] -- C:\Program Files\Common Files\Authentium\AntiVirus5\vsedsps.exe -- (vsedsps)
SRV - [2010/04/08 16:46:12 | 000,117,288 | R--- | M] (Authentium, Inc) [Auto | Running] -- C:\Program Files\Common Files\Authentium\AntiVirus5\vseamps.exe -- (vseamps)
SRV - [2009/06/04 10:51:46 | 000,066,048 | ---- | M] (NOS Microsystems Ltd.) [On_Demand | Stopped] -- C:\Program Files\NOS\bin\getPlus_HelperSvc.exe -- (getPlus® Helper) getPlus®
SRV - [2008/11/20 23:07:42 | 000,113,152 | ---- | M] (SmithMicro Inc.) [On_Demand | Stopped] -- C:\Program Files\AT&T\Communication Manager\RcAppSvc.exe -- (ATTRcAppSvc)
SRV - [2006/08/11 14:51:04 | 000,028,672 | ---- | M] (Novell, Inc.) [On_Demand | Stopped] -- C:\WINDOWS\system32\cusrvc.exe -- (cusrvc)
SRV - [2005/11/15 13:27:56 | 000,169,200 | ---- | M] (symantec) [On_Demand | Stopped] -- C:\Program Files\Symantec AntiVirus\SavRoam.exe -- (SavRoam)
SRV - [2005/11/15 13:27:54 | 001,756,912 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Symantec AntiVirus\Rtvscan.exe -- (Symantec AntiVirus)
SRV - [2005/11/15 13:27:44 | 000,020,208 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Symantec AntiVirus\DefWatch.exe -- (DefWatch)
SRV - [2005/10/19 17:39:34 | 000,214,672 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe -- (SNDSrvc)
SRV - [2005/10/04 12:42:50 | 000,177,776 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe -- (ccSetMgr)
SRV - [2005/10/04 12:42:48 | 000,083,568 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe -- (ccPwdSvc)
SRV - [2005/10/04 12:42:42 | 000,185,968 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe -- (ccEvtMgr)
SRV - [2005/03/30 21:48:22 | 000,992,864 | ---- | M] (Symantec Corporation) [On_Demand | Stopped] -- C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe -- (SPBBCSvc)
========== Driver Services (SafeList) ==========
DRV - [2011/08/18 03:00:00 | 001,576,312 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\VirusDefs\20110916.002\NAVEX15.SYS -- (NAVEX15)
DRV - [2011/08/18 03:00:00 | 000,086,136 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\VirusDefs\20110916.002\NAVENG.SYS -- (NAVENG)
DRV - [2011/08/07 03:00:00 | 000,374,392 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)
DRV - [2011/08/07 03:00:00 | 000,105,592 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2011/03/11 08:06:44 | 000,160,576 | ---- | M] (PC Tools) [Kernel | Auto | Running] -- C:\WINDOWS\system32\drivers\PCTAppEvent.sys -- (PCTAppEvent)
DRV - [2011/03/10 10:06:50 | 000,263,888 | ---- | M] (PC Tools) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\PCTCore.sys -- (PCTCore)
DRV - [2011/03/10 09:08:22 | 000,233,976 | ---- | M] (PC Tools) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\PCTSD.sys -- (PCTSD)
DRV - [2011/03/04 14:57:24 | 000,056,536 | ---- | M] (PC Tools) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\pctNdis.sys -- (pctNdisMP)
DRV - [2011/03/04 14:57:24 | 000,056,536 | ---- | M] (PC Tools) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\pctNdis.sys -- (pctNdis)
DRV - [2011/01/20 13:27:12 | 000,069,392 | --S- | M] (PC Tools) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\TfSysMon.sys -- (TFSysMon)
DRV - [2011/01/20 13:27:12 | 000,051,984 | --S- | M] (PC Tools) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\TfFsMon.sys -- (TfFsMon)
DRV - [2011/01/20 13:27:12 | 000,033,552 | --S- | M] (PC Tools) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\TfNetMon.sys -- (TfNetMon)
DRV - [2011/01/17 09:10:26 | 000,251,560 | ---- | M] (PC Tools) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\pctgntdi.sys -- (pctgntdi)
DRV - [2011/01/17 08:11:12 | 000,125,248 | ---- | M] (PC Tools) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\pctplfw.sys -- (pctplfw)
DRV - [2011/01/12 10:36:22 | 000,089,472 | ---- | M] (PC Tools) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\pctNdis-PacketFilter.sys -- (PCTFW-PacketFilter)
DRV - [2010/12/16 07:46:04 | 000,070,536 | ---- | M] (PC Tools) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\pctplsg.sys -- (pctplsg)
DRV - [2010/07/16 14:59:54 | 000,656,320 | ---- | M] (PC Tools) [File_System | Boot | Running] -- C:\WINDOWS\system32\drivers\pctEFA.sys -- (pctEFA)
DRV - [2010/07/16 14:59:54 | 000,338,880 | ---- | M] (PC Tools) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\pctDS.sys -- (pctDS)
DRV - [2009/04/30 14:51:28 | 001,952,512 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\BCMWL5.SYS -- (BCM43XX)
DRV - [2008/11/20 23:02:48 | 000,018,816 | ---- | M] (Bytemobile, Inc.) [Kernel | System | Running] -- C:\WINDOWS\System32\drivers\tcpipBM.sys -- (tcpipBM)
DRV - [2008/11/20 22:59:02 | 000,032,408 | ---- | M] (Smith Micro Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\PCTINDIS5.sys -- (PCTINDIS5)
DRV - [2008/11/20 22:59:02 | 000,027,072 | ---- | M] (Printing Communications Assoc., Inc. (PCAUSA)) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\PCASp50.sys -- (PCASp50)
DRV - [2008/08/22 11:05:42 | 000,026,760 | R--- | M] () [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\swmsflt.sys -- (swmsflt)
DRV - [2008/08/20 14:36:36 | 000,142,976 | ---- | M] (Sierra Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\swumx51.sys -- (SWUMX51) Sierra Wireless USB MUX Driver (UMTS51)
DRV - [2008/08/20 14:35:40 | 000,168,192 | ---- | M] (Sierra Wireless Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\swnc8u51.sys -- (SWNC8U51) Sierra Wireless MUX NDIS Driver (UMTS51)
DRV - [2007/12/23 17:18:48 | 000,068,696 | ---- | M] (O2Micro) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\oz776.sys -- (guardian2)
DRV - [2007/05/10 10:24:34 | 001,222,840 | ---- | M] (SigmaTel, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\sthda.sys -- (STHDA)
DRV - [2006/11/09 09:38:22 | 000,506,159 | ---- | M] (Novell, Inc.) [File_System | Auto | Running] -- C:\WINDOWS\system32\NetWare\nwfs.sys -- (NetwareWorkstation)
DRV - [2006/09/25 11:44:52 | 000,043,280 | ---- | M] (Novell, Inc.) [File_System | On_Demand | Running] -- C:\WINDOWS\system32\NetWare\nwdns.sys -- (NWDNS)
DRV - [2006/09/25 08:54:54 | 000,160,209 | ---- | M] (Novell, Inc.) [File_System | Auto | Running] -- C:\WINDOWS\system32\NetWare\srvloc.sys -- (SRVLOC)
DRV - [2006/03/03 16:50:48 | 000,038,416 | ---- | M] (Novell, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\nicm.sys -- (NICM)
DRV - [2005/11/22 09:51:22 | 000,018,353 | ---- | M] (Novell, Inc.) [File_System | Auto | Running] -- C:\WINDOWS\system32\NetWare\nwdhcp.sys -- (NWDHCP)
DRV - [2005/10/27 15:15:14 | 000,039,731 | ---- | M] (Novell, Inc.) [File_System | Auto | Stopped] -- C:\WINDOWS\system32\NetWare\nwsipx32.sys -- (NWSIPX32)
DRV - [2005/10/26 10:01:02 | 000,142,720 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\b57xp32.sys -- (b57w2k)
DRV - [2005/10/19 17:39:04 | 000,195,728 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\System32\Drivers\SYMTDI.SYS -- (SYMTDI)
DRV - [2005/10/19 17:38:58 | 000,024,720 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\Drivers\SYMREDRV.SYS -- (SYMREDRV)
DRV - [2005/10/12 12:12:18 | 000,009,297 | ---- | M] (Novell, Inc.) [File_System | On_Demand | Running] -- C:\WINDOWS\system32\NetWare\nwhost.sys -- (NWHOST)
DRV - [2005/10/12 12:11:32 | 000,006,128 | ---- | M] (Novell, Inc.) [File_System | On_Demand | Stopped] -- C:\WINDOWS\system32\NetWare\nwsns.sys -- (NWSNS)
DRV - [2005/09/17 00:20:06 | 000,108,168 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Symantec\SYMEVENT.SYS -- (SymEvent)
DRV - [2005/08/26 14:22:50 | 000,053,896 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Symantec AntiVirus\Savrtpel.sys -- (SAVRTPEL)
DRV - [2005/08/26 14:22:48 | 000,334,984 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Symantec AntiVirus\savrt.sys -- (SAVRT)
DRV - [2005/05/26 17:14:00 | 000,015,891 | ---- | M] (Novell, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\NetWare\nwfilter.sys -- (NWFILTER)
DRV - [2005/03/30 21:48:20 | 000,372,832 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCDrv.sys -- (SPBBCDrv)
DRV - [2005/01/03 13:51:38 | 000,020,332 | ---- | M] (Novell, Inc.) [File_System | On_Demand | Running] -- C:\WINDOWS\system32\NetWare\nwslp.sys -- (NWSLP)
DRV - [2004/06/01 17:19:34 | 000,027,249 | ---- | M] (Novell, Inc.) [Kernel | Auto | Running] -- C:\WINDOWS\system32\NetWare\resmgr.sys -- (RESMGR)
DRV - [2003/02/26 13:51:18 | 000,023,232 | ---- | M] () [File_System | On_Demand | Stopped] -- C:\WINDOWS\system32\NetWare\nwsap.sys -- (NWSAP)
========== Standard Registry (SafeList) ==========
========== Internet Explorer ==========
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = %SystemRoot%\system32\blank.htm
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.com/ie
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://www.google.com/ie
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.hotworkforce.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKCU\..\URLSearchHook: {472734EA-242A-422b-ADF8-83D1E48CC825} - C:\Program Files\PC Tools Security\BDT\PCTBrowserDefender.dll (Threat Expert Ltd.)
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local
========== FireFox ==========
FF - prefs.js..browser.search.selectedEngine: "Web Search"
FF - prefs.js..browser.search.useDBForOrder: true
FF - prefs.js..browser.startup.homepage: "http://www.yahoo.com/"
FF - prefs.js..extensions.enabledItems: [email protected]:1.0
FF - prefs.js..extensions.enabledItems: [email protected]:7
FF - prefs.js..extensions.enabledItems: {3e0e7d2a-070f-4a47-b019-91fe5385ba79}:3.1.1
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@funwebproducts.com/Plugin: C:\Program Files\FunWebProducts\Installr\1.bin\NPFunWeb.dll (Fun Web Products, Inc.)
FF - HKLM\Software\MozillaPlugins\@google.com/npPicasa3,version=3.0.0: C:\Program Files\Google\Picasa3\npPicasa3.dll (Google, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@mcafee.com/MVT: C:\Program Files\McAfee\Supportability\MVT\npmvtplugin.dll (McAfee, Inc.)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\4.0.60531.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKCU\Software\MozillaPlugins\@facebook.com/FBPlugin,version=1.0.1: C:\Documents and Settings\administrator\Application Data\Facebook\npfbplugin_1_0_1.dll ( )
FF - HKCU\Software\MozillaPlugins\@facebook.com/FBPlugin,version=1.0.3: C:\Documents and Settings\administrator\Application Data\Facebook\npfbplugin_1_0_3.dll ( )
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{cb84136f-9c44-433a-9048-c5cd9df1dc16}: C:\Program Files\PC Tools Security\BDT\Firefox\ [2011/06/17 01:11:18 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 6.0.2\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2011/09/08 23:45:25 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 6.0.2\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2011/08/24 18:18:13 | 000,000,000 | ---D | M]
[2009/07/05 21:10:15 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\administrator\Application Data\Mozilla\Extensions
[2011/08/29 20:52:12 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\administrator\Application Data\Mozilla\Firefox\Profiles\xs4tein8.default\extensions
[2010/06/25 10:28:47 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\Documents and Settings\administrator\Application Data\Mozilla\Firefox\Profiles\xs4tein8.default\extensions\{20a82645-c095-46ed-80e3-08825760534b}
[2011/08/29 20:52:12 | 000,000,000 | ---D | M] (AddThis) -- C:\Documents and Settings\administrator\Application Data\Mozilla\Firefox\Profiles\xs4tein8.default\extensions\{3e0e7d2a-070f-4a47-b019-91fe5385ba79}
[2011/08/07 19:47:36 | 000,000,000 | ---D | M] (CyberDefender-TB Community Toolbar) -- C:\Documents and Settings\administrator\Application Data\Mozilla\Firefox\Profiles\xs4tein8.default\extensions\{ffb11c0c-da90-4969-a995-8dca2e0fc10a}
[2011/06/14 19:18:34 | 000,004,772 | ---- | M] () -- C:\Documents and Settings\administrator\Application Data\Mozilla\Firefox\Profiles\xs4tein8.default\searchplugins\web-search.xml
[2011/06/10 17:06:54 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2011/06/10 17:06:57 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
() (No name found) -- C:\DOCUMENTS AND SETTINGS\ADMINISTRATOR\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\XS4TEIN8.DEFAULT\EXTENSIONS\{51EF49D2-624B-4194-8B97-1C468E9B0EFE}.XPI
[2009/10/19 19:41:01 | 000,000,000 | ---D | M] (Java Quick Starter) -- C:\PROGRAM FILES\JAVA\JRE6\LIB\DEPLOY\JQS\FF
[2011/09/08 23:45:25 | 000,134,104 | ---- | M] (Mozilla Foundation) -- C:\Program Files\mozilla firefox\components\browsercomps.dll
[2009/11/19 16:16:28 | 000,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files\mozilla firefox\plugins\npCouponPrinter.dll
[2011/05/04 04:52:23 | 000,476,904 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\mozilla firefox\plugins\npdeployJava1.dll
[2009/11/19 16:16:29 | 000,091,552 | ---- | M] (Coupons, Inc.) -- C:\Program Files\mozilla firefox\plugins\npMozCouponPrinter.dll
[2011/06/26 13:32:33 | 000,002,252 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\bing.xml
O1 HOSTS File: ([2004/08/04 05:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (PC Tools Browser Guard BHO) - {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files\PC Tools Security\BDT\PCTBrowserDefender.dll (Threat Expert Ltd.)
O3 - HKLM\..\Toolbar: (PC Tools Browser Guard) - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files\PC Tools Security\BDT\PCTBrowserDefender.dll (Threat Expert Ltd.)
O3 - HKCU\..\Toolbar\WebBrowser: (PC Tools Browser Guard) - {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files\PC Tools Security\BDT\PCTBrowserDefender.dll (Threat Expert Ltd.)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [AT&T Communication Manager] C:\Program Files\AT&T\Communication Manager\ATTCM.exe (ATT)
O4 - HKLM..\Run: [ISTray] C:\Program Files\PC Tools Security\pctsGui.exe (PC Tools)
O4 - HKLM..\Run: [Nektra OEAPI] C:\Program Files\Common Files\PC Tools\Outlook Express API\launcher.exe (Nektra S.A.)
O4 - HKLM..\Run: [NWTRAY] C:\WINDOWS\System32\nwtray.exe (Novell, Inc.)
O4 - HKLM..\Run: [PCTools FGuard] C:\Program Files\PC Tools Security\BDT\FGuard.exe (Threat Expert Ltd.)
O4 - HKLM..\Run: [SigmatelSysTrayApp] C:\Program Files\SigmaTel\C-Major Audio\WDM\stsystra.exe (SigmaTel, Inc.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe (InterVideo Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: CompatibleRUPSecurity = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O8 - Extra context menu item: Add to Google Photos Screensa&ver - C:\WINDOWS\System32\GPhotos.scr (Google Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\WINDOWS\system32\NetWare\nwws2nds.dll (Novell, Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000005 [] - C:\WINDOWS\system32\NetWare\nwws2sap.dll (Novell, Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000006 [] - C:\WINDOWS\system32\NetWare\nwws2slp.dll (Novell, Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000001 - C:\Program Files\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000002 - C:\Program Files\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000003 - C:\Program Files\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000004 - C:\Program Files\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000005 - C:\Program Files\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000006 - C:\Program Files\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O10 - Protocol_Catalog9\Catalog_Entries\000000000007 - File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000008 - File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000009 - File not found
O10 - Protocol_Catalog9\Catalog_Entries\000000000025 - C:\Program Files\Common Files\PC Tools\Lsp\PCTLsp.dll (PC Tools Research Pty Ltd.)
O15 - HKCU\..Trusted Domains: internet ([]about in Trusted sites)
O15 - HKCU\..Trusted Domains: mcafee.com ([]http in Trusted sites)
O15 - HKCU\..Trusted Domains: mcafee.com ([]https in Trusted sites)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_26)
O16 - DPF: {A084A130-28AE-4B32-B51A-1C8CE164BC88} http://www.convergys...om/AppHardT.CAB (WNICheck2 Class)
O16 - DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_26)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_26)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.m...ash/swflash.cab (Shockwave Flash Object)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (get_atlcom Class)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 24.93.41.125 24.93.41.126
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) - C:\WINDOWS\system32\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: GinaDLL - (NWGINA.DLL) - C:\WINDOWS\System32\nwgina.dll (Novell, Inc.)
O20 - Winlogon\Notify\GoToAssist: DllName - Reg Error: Value error. - Reg Error: Value error. File not found
O20 - Winlogon\Notify\NavLogon: DllName - C:\WINDOWS\system32\NavLogon.dll - C:\WINDOWS\system32\NavLogon.dll (Symantec Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\administrator\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\administrator\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O30 - LSA: Authentication Packages - (nwv1_0) - C:\WINDOWS\System32\nwv1_0.dll (Novell, Inc.)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2009/06/23 16:10:35 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O33 - MountPoints2\{5c7c5c52-74f0-11df-91aa-001c23058a98}\Shell\AutoRun\command - "" = E:\APOINT.EXE
O33 - MountPoints2\{8f154165-603d-11de-9132-f1bccf95d916}\Shell\AutoRun\command - "" = WMRUNDLL.EXE
O33 - MountPoints2\{92bed731-570c-11df-91a4-001c23058a98}\Shell - "" = AutoRun
O33 - MountPoints2\{92bed731-570c-11df-91a4-001c23058a98}\Shell\AutoRun - "" = Auto&Play
O33 - MountPoints2\{92bed731-570c-11df-91a4-001c23058a98}\Shell\AutoRun\command - "" = E:\LaunchU3.exe -a
O33 - MountPoints2\{c05c5fdb-39d0-11e0-91f2-001c23058a98}\Shell - "" = AutoRun
O33 - MountPoints2\{c05c5fdb-39d0-11e0-91f2-001c23058a98}\Shell\AutoRun - "" = Auto&Play
O33 - MountPoints2\{c05c5fdb-39d0-11e0-91f2-001c23058a98}\Shell\AutoRun\command - "" = E:\OpenSecureFiles.exe
O33 - MountPoints2\{fa49731f-74ac-11df-91a9-001c23058a98}\Shell - "" = AutoRun
O33 - MountPoints2\{fa49731f-74ac-11df-91a9-001c23058a98}\Shell\AutoRun - "" = Auto&Play
O33 - MountPoints2\{fa49731f-74ac-11df-91a9-001c23058a98}\Shell\AutoRun\command - "" = E:\LaunchU3.exe -a
O33 - MountPoints2\{fa7eb64c-faff-11de-9184-001c23058a98}\Shell\AutoRun\command - "" = E:\CA_EdgeLitemobile.exe
O34 - HKLM BootExecute: (autocheck autochk *) - File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
========== Files/Folders - Created Within 30 Days ==========
[2011/09/24 02:52:59 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Defraggler
[2011/09/24 02:25:51 | 000,000,000 | RH-D | C] -- C:\Documents and Settings\administrator\Recent
[2011/09/24 02:24:08 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Speccy
[2011/09/24 01:57:21 | 000,000,000 | ---D | C] -- C:\Documents and Settings\administrator\Start Menu\Programs\Revo Uninstaller
[2011/09/24 01:57:20 | 000,000,000 | ---D | C] -- C:\Program Files\VS Revo Group
[2011/09/23 18:03:55 | 000,000,000 | ---D | C] -- C:\Program Files\Speccy
[2011/09/23 18:02:14 | 000,000,000 | ---D | C] -- C:\Program Files\Defraggler
[2011/09/23 18:00:22 | 000,021,992 | ---- | C] (CPUID) -- C:\WINDOWS\System32\drivers\cpuz135_x32.sys
[2011/09/23 18:00:22 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\CPUID
[2011/09/23 18:00:21 | 000,000,000 | ---D | C] -- C:\Program Files\CPUID
[2011/09/23 17:45:01 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\CCleaner
[2011/09/23 17:44:57 | 000,000,000 | ---D | C] -- C:\Program Files\CCleaner
[2011/09/07 03:03:42 | 000,599,040 | ---- | C] (Microsoft Corporation) -- C:\WINDOWS\System32\dllcache\crypt32.dll
[6 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[5 C:\WINDOWS\System32\drivers\*.tmp files -> C:\WINDOWS\System32\drivers\*.tmp -> ]
[2 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
========== Files - Modified Within 30 Days ==========
[2011/09/27 17:28:41 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2011/09/27 17:23:17 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2011/09/24 09:36:24 | 000,000,460 | ---- | M] () -- C:\WINDOWS\tasks\RMSmartUpdate.job
[2011/09/24 01:57:21 | 000,000,917 | ---- | M] () -- C:\Documents and Settings\administrator\Desktop\Revo Uninstaller.lnk
[2011/09/24 01:53:39 | 000,295,688 | ---- | M] () -- C:\Documents and Settings\administrator\My Documents\ccREGISTRYBACKUP_20110924_015311.reg
[2011/09/23 17:40:10 | 000,000,270 | ---- | M] () -- C:\WINDOWS\tasks\RMSchedule.job
[2011/09/20 20:36:41 | 000,003,072 | ---- | M] () -- C:\WINDOWS\System32\Cache.db
[2011/09/18 16:00:04 | 000,000,418 | ---- | M] () -- C:\WINDOWS\tasks\vtscheduletask.job
[2011/09/16 03:20:33 | 000,722,006 | ---- | M] () -- C:\WINDOWS\System32\drivers\Cat.DB
[2011/09/09 04:12:13 | 000,599,040 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\System32\dllcache\crypt32.dll
[6 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[5 C:\WINDOWS\System32\drivers\*.tmp files -> C:\WINDOWS\System32\drivers\*.tmp -> ]
[2 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
========== Files Created - No Company Name ==========
[2011/09/24 01:57:21 | 000,000,917 | ---- | C] () -- C:\Documents and Settings\administrator\Desktop\Revo Uninstaller.lnk
[2011/09/24 01:53:34 | 000,295,688 | ---- | C] () -- C:\Documents and Settings\administrator\My Documents\ccREGISTRYBACKUP_20110924_015311.reg
[2011/07/19 18:23:54 | 000,026,760 | R--- | C] () -- C:\WINDOWS\System32\drivers\swmsflt.sys
[2011/06/17 01:11:11 | 000,767,952 | ---- | C] () -- C:\WINDOWS\BDTSupport.dll
[2011/05/02 18:35:24 | 000,037,336 | ---- | C] () -- C:\WINDOWS\System32\CleanMFT32.exe
[2010/08/11 22:58:05 | 000,000,031 | ---- | C] () -- C:\WINDOWS\opera.ini
[2010/03/15 22:30:42 | 000,054,996 | -H-- | C] () -- C:\WINDOWS\System32\mlfcache.dat
[2009/11/15 16:46:36 | 000,204,800 | ---- | C] () -- C:\WINDOWS\System32\IVIresizeW7.dll
[2009/11/15 16:46:36 | 000,192,512 | ---- | C] () -- C:\WINDOWS\System32\IVIresizeP6.dll
[2009/11/15 16:46:36 | 000,192,512 | ---- | C] () -- C:\WINDOWS\System32\IVIresizeM6.dll
[2009/11/15 16:46:36 | 000,188,416 | ---- | C] () -- C:\WINDOWS\System32\IVIresizePX.dll
[2009/11/15 16:46:35 | 000,200,704 | ---- | C] () -- C:\WINDOWS\System32\IVIresizeA6.dll
[2009/11/15 16:46:35 | 000,020,480 | ---- | C] () -- C:\WINDOWS\System32\IVIresize.dll
[2009/09/08 19:37:30 | 000,035,328 | ---- | C] () -- C:\Documents and Settings\administrator\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2009/07/07 22:26:00 | 000,000,010 | ---- | C] () -- C:\WINDOWS\popcinfo.dat
[2009/07/05 21:09:46 | 000,000,000 | ---- | C] () -- C:\WINDOWS\nsreg.dat
[2009/06/24 12:23:52 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2009/06/24 10:59:37 | 000,000,011 | ---- | C] () -- C:\WINDOWS\NetWare.INI
[2009/06/24 10:46:00 | 000,204,800 | ---- | C] () -- C:\WINDOWS\System32\igfxCoIn_v4814.dll
[2009/06/24 10:35:21 | 000,000,000 | ---- | C] () -- C:\WINDOWS\vpc32.INI
[2009/06/23 16:13:55 | 000,002,048 | --S- | C] () -- C:\WINDOWS\bootstat.dat
[2009/06/23 16:06:59 | 000,021,640 | ---- | C] () -- C:\WINDOWS\System32\emptyregdb.dat
[2009/06/23 08:37:07 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI
[2009/06/23 08:35:40 | 000,263,824 | ---- | C] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2009/05/14 08:45:49 | 000,192,512 | ---- | C] () -- C:\WINDOWS\System32\prtwin32.dll
[2009/05/14 08:45:49 | 000,192,512 | ---- | C] () -- C:\WINDOWS\System32\nwpsrv32.dll
[2009/05/14 08:45:45 | 000,216,064 | ---- | C] () -- C:\WINDOWS\System32\lgnwnt32.dll
[2009/05/14 08:45:36 | 000,002,757 | ---- | C] () -- C:\WINDOWS\System32\rdrstats.ini
[2009/05/14 08:45:18 | 000,015,898 | ---- | C] () -- C:\WINDOWS\System32\vlmsup.exe
[2009/05/14 08:45:17 | 000,053,248 | ---- | C] () -- C:\WINDOWS\System32\setupw2k.dll
[2009/05/14 08:45:17 | 000,001,724 | ---- | C] () -- C:\WINDOWS\System32\vipx.exe
[2009/05/14 08:45:14 | 000,245,843 | ---- | C] () -- C:\WINDOWS\System32\nwshlxnt.dll
[2009/05/14 08:45:08 | 000,051,200 | ---- | C] () -- C:\WINDOWS\System32\lgncon32.dll
[2009/05/14 08:45:04 | 000,012,736 | ---- | C] () -- C:\WINDOWS\System32\cmdinfo.exe
[2009/05/14 08:45:02 | 000,040,960 | ---- | C] () -- C:\WINDOWS\System32\nwslog32.dll
[2005/03/21 18:48:05 | 013,107,200 | ---- | C] () -- C:\WINDOWS\System32\oembios.bin
[2005/03/21 18:48:05 | 000,004,627 | ---- | C] () -- C:\WINDOWS\System32\oembios.dat
[2004/08/04 05:00:00 | 000,673,088 | ---- | C] () -- C:\WINDOWS\System32\mlang.dat
[2004/08/04 05:00:00 | 000,436,250 | ---- | C] () -- C:\WINDOWS\System32\perfh009.dat
[2004/08/04 05:00:00 | 000,272,128 | ---- | C] () -- C:\WINDOWS\System32\perfi009.dat
[2004/08/04 05:00:00 | 000,218,003 | ---- | C] () -- C:\WINDOWS\System32\dssec.dat
[2004/08/04 05:00:00 | 000,068,980 | ---- | C] () -- C:\WINDOWS\System32\perfc009.dat
[2004/08/04 05:00:00 | 000,046,258 | ---- | C] () -- C:\WINDOWS\System32\mib.bin
[2004/08/04 05:00:00 | 000,028,626 | ---- | C] () -- C:\WINDOWS\System32\perfd009.dat
[2004/08/04 05:00:00 | 000,004,569 | ---- | C] () -- C:\WINDOWS\System32\secupd.dat
[2004/08/04 05:00:00 | 000,001,804 | ---- | C] () -- C:\WINDOWS\System32\dcache.bin
[2004/08/04 05:00:00 | 000,000,741 | ---- | C] () -- C:\WINDOWS\System32\noise.dat
[2003/01/07 15:05:08 | 000,002,695 | ---- | C] () -- C:\WINDOWS\System32\OUTLPERF.INI
========== Alternate Data Streams ==========
@Alternate Data Stream - 195 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:DFC5A2B2
@Alternate Data Stream - 157 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:D1B5B4F1
@Alternate Data Stream - 127 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:430C6D84
< End of report >
OTL Extras Report:
OTL Extras logfile created on: 9/27/2011 5:39:49 PM - Run 1
OTL by OldTimer - Version 3.2.26.7 Folder = E:\Repair
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 7.0.5730.13)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
1014.05 Mb Total Physical Memory | 128.59 Mb Available Physical Memory | 12.68% Memory free
2.38 Gb Paging File | 1.45 Gb Available in Paging File | 60.72% Paging File free
Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 74.47 Gb Total Space | 44.67 Gb Free Space | 59.99% Space Free | Partition Type: NTFS
Drive E: | 3.77 Gb Total Space | 3.00 Gb Free Space | 79.43% Space Free | Partition Type: FAT32
Computer Name: WFB6XK31D1 | User Name: Administrator | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days
========== Extra Registry (SafeList) ==========
========== File Associations ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)
.url [@ = InternetShortcut] -- rundll32.exe ieframe.dll,OpenURL %l
[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)
========== Shell Spawning ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
http [open] -- "C:\Program Files\Mozilla Firefox\firefox.exe" -requestPending -osint -url "%1" (Mozilla Corporation)
https [open] -- "C:\Program Files\Mozilla Firefox\firefox.exe" -requestPending -osint -url "%1" (Mozilla Corporation)
InternetShortcut [open] -- rundll32.exe ieframe.dll,OpenURL %l
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
========== Security Center Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" = 1
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]
========== System Restore Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2
========== Firewall Settings ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0
========== Authorized Applications List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\WINDOWS\system32\dpvsetup.exe" = C:\WINDOWS\system32\dpvsetup.exe:*:Enabled:Microsoft DirectPlay Voice Test -- (Microsoft Corporation)
"C:\Program Files\Java\jre6\bin\java.exe" = C:\Program Files\Java\jre6\bin\java.exe:*:Enabled:Java Platform SE binary -- (Sun Microsystems, Inc.)
"C:\Program Files\AT&T\Communication Manager\SwiApiMux.exe" = C:\Program Files\AT&T\Communication Manager\SwiApiMux.exe:*:Enabled:SwiApiMux -- (Sierra Wireless, Inc.)
"C:\Program Files\Common Files\Apple\Apple Application Support\WebKit2WebProcess.exe" = C:\Program Files\Common Files\Apple\Apple Application Support\WebKit2WebProcess.exe:*:Enabled:WebKit -- (Apple Inc.)
========== HKEY_LOCAL_MACHINE Uninstall List ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{26A24AE4-039D-4CA4-87B4-2F83216016FF}" = Java 6 Update 26
"{30DBAD4A-BA6D-4F9D-8AB0-2F6C7B0612A4}" = AVSDK5
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{46B63F23-2B4A-4525-A827-688026BE5E40}" = Symantec AntiVirus
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{6527051E-8939-4639-9690-800B3442E610}" = PC Tools Anti-Spam Toolbar
"{67D15B01-9A6B-0397-002A-D2A015212748}" = FlipShare
"{69995C7A-062A-4A90-A4DF-8C22895DF522}" = iTunes
"{6A3F9D74-BB80-4451-8CA1-4B3A857F1359}" = Apple Application Support
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{779DECD7-E072-4B56-9B6B-BEB5973EEEB5}" = MobileMe Control Panel
"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{90110409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Professional Edition 2003
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{91810AFC-A4F8-4EBA-A5AA-B198BBC81144}" = InterVideo XPack (DVD Only)
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9B427732-573E-4E78-B6FA-AC3E5A218BA2}" = NMAS Client
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A462213D-EED4-42C2-9A60-7BDD4D4B0B17}" = SigmaTel Audio
"{AC76BA86-7AD7-1033-7B44-A94000000001}" = Adobe Reader 9.4.5
"{AF64F216-D859-43FC-9068-0005A41AEBA3}" = AT&T Communication Manager
"{B7F54262-AB66-44B3-88BF-9FC69941B643}" = Broadcom Gigabit Integrated Controller
"{B9A5A789-D491-49FB-958C-BFEC2C11BB1D}" = NMAS Challenge Response Method
"{BAF78226-3200-4DB4-BE33-4D922A799840}" = Windows Presentation Foundation
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C23CD6DA-1958-43A5-ADD0-59396572E02E}" = Apple Mobile Device Support
"{C6579A65-9CAE-4B31-8B6B-3306E0630A66}" = Apple Software Update
"{C9E14402-3631-4182-B377-6B0DFB1C0339}" = QuickTime
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D03482C5-9AD8-496D-B388-692AE04C93AF}" = Bonjour
"{E2883E8F-472F-4fb0-9522-AC9BF37916A7}" = Adobe Download Manager
"{EDC2B89F-3F72-48EA-B63E-985BC51622E4}" = OZ776 SCR Driver V1.1.4.202
"{F02DBC5D-33E3-45E9-B0F8-B7745229ED1C}" = NICI (Shared) U.S./Worldwide (128 bit) (2.7.0-2)
"{F804CAE5-50B2-4646-803A-A428325237CA}" = Driver Installer
"7-Zip" = 7-Zip 4.65
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Amazonia" = Amazonia (remove only)
"Audacity 1.3 Beta (Unicode)_is1" = Audacity 1.3.9 (Unicode)
"Big Kahuna Reef Retail_is1" = Big Kahuna Reef
"Browser Defender_is1" = Browser Defender 3.0
"CCleaner" = CCleaner
"CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2BFA&SUBSYS_14F100C3" = Conexant HDA D110 MDC V.92 Modem
"Coupon Printer for Windows5.0.0.0" = Coupon Printer for Windows
"CPUID CPU-Z_is1" = CPUID CPU-Z 1.58
"Defraggler" = Defraggler
"HDMI" = Intel® Graphics Media Accelerator Driver
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"InstallShield_{EDC2B89F-3F72-48EA-B63E-985BC51622E4}" = OZ776 SCR Driver V1.1.4.202
"LiveUpdate" = LiveUpdate 2.6 (Symantec Corporation)
"McAfee Virtual Technician" = McAfee Virtual Technician
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Mozilla Firefox 6.0.2 (x86 en-US)" = Mozilla Firefox 6.0.2 (x86 en-US)
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"Novell Client for Windows" = Novell Client for Windows
"Paradise Quest_is1" = Paradise Quest
"Picasa 3" = Picasa 3
"Registry Mechanic_is1" = Registry Mechanic 10.0
"Revo Uninstaller" = Revo Uninstaller 1.92
"Speccy" = Speccy
"Spyware Doctor" = PC Tools Internet Security 8.0
"TN3270 Plus" = TN3270 Plus
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"WMS" = Windows NT Messaging
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0
"XpsEPSC" = XML Paper Specification Shared Components Pack 1.0
========== HKEY_CURRENT_USER Uninstall List ==========
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Facebook Plug-In" = Facebook Plug-In
========== Last 10 Event Log Errors ==========
Error reading Event Logs: The Event Service is not operating properly or the Event Logs are corrupt!
< End of report >
_________________________________
My response to this topic may be slow due to not having internet access at home.
Thanks for your help!