[JSntgRvr]

In your previous topic, I saw a file as an unknown entry in the LSP Chain, which later on disappeared, but not by means of deletion. The reason I moved the EasyRedirect.dll. My research noted this file was bad, so I move it.

I still puzzled with FRST64. It should run in the Repair console.

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I have no idea what that file was. I ran the frst several times and got the error message that it was not compatible with my system

[Jerry67]

I have no idea what that file was. I ran the frst several times and got the error message that it was not compatible with my system

[JSntgRvr]

How is it doing?

[Jerry67]

I wanted to try it for a few days before I responded. It is improved but the problem persists. I still suspect something is hiding in malware or perhaps a configuration issue. You people have been great

[Jerry67]

Problem still persists but it is improved I think everyone who has worked on this problem has helped but so far it is not completely resolved.

[Jerry67]

I do not know what else we can do. I appreciate how much everyone has worked to help out and it is improved but not fixed.

[Jerry67]

Unfortunately the problem has returned completely and the same error messages are appearing.

[JSntgRvr]

Sorry for the delay.

Lets take a look from an external environment,

For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.
For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

• Restart the computer.
• As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
• Click on Repair your computer menu item.
• Select US as the keyboard language settings, and then click Next.
• Select the operating system you want to repair, and then click Next.
• Select your user account and click Next.

On the System Recovery Options menu you will get the following options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

• Select Command Prompt
• In the command window type in notepad and press Enter.
• The notepad opens. Under File menu select Open.
• Select "Computer" and find your flash drive letter and close the notepad.
• In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
  Note: Replace letter e with the drive letter of your flash drive.
• The tool will start to run.
• When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the flash drive. Please copy and paste it to your reply.

[JSntgRvr]

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