[Missie70]

========== OTL ==========
========== FILES ==========
File C:\WINDOWS\system32\msimg32.dll successfully replaced with C:\WINDOWS\ServicePackFiles\i386\msimg32.dll
========== COMMANDS ==========

OTL by OldTimer - Version 3.2.29.1 log created on 10122011_115254

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Hi Missie70,

How is your system now? Problems?

[maliprog]

Hi Missie70,

How is your system now? Problems?

[Missie70]

I can get on the internet and it appears to be running better, I can get into other programs I couldn't before. I did notice that my email account has been sending out links to people in my contacts list but there is nothing in my sent box. The email account is an msn account not a gmail account. Is there virus or something on my computer still.

[maliprog]

Hi Missie70,

Step 1

Please change your mail password. Do this change on clean PC. This should stop spam from your account.

Step 2

Please try to run Virus Removal Tool on your infected PC and post results.

Step 3

Please download Malwarebytes' Anti-Malware on infected PC and run it.

Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Quick Scan", then click Scan.
• The scan may take some time to finish, so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.

Step 4

Please don't forget to include these items in your reply:

• VRT log
• Malwarebytes log

It would be helpful if you could post each log in separate post

[Missie70]

Malware log


Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 7947

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

10/14/2011 12:11:45 PM
mbam-log-2011-10-14 (12-11-45).txt

Scan type: Quick scan
Objects scanned: 196226
Time elapsed: 9 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

[Missie70]

I ran the virus removal tool and it shut off before I could save it. It took over 7 hours to complete and deleted 333 items @ 26% complete. I ran it a 2nd time and this is what was detected

Status: Quarantined (events: 1)
10/14/2011 10:06:51 AM Quarantined unknown threat UDS:DangerousObject.Multi.Generic C:\Program Files\HP\Digital Imaging\data\projectstemplates\cproj.dll High

[maliprog]

OK. Looking good. Please test your system for some time and I'll prepare some cleanup for you. Stay tunned...

[maliprog]

Hi Missie70,

Your logs and system are clean now. I'm glad we fix up your computer. We need to clean up your PC from programs we used.

Step 1

Please start OTL one more time and click CleanUp button. OTL will restart your system at the end. Remove all other application we used to clean your PC.

General recommendations

Here are some recommendations you should follow to minimize infection risk in the future:

1. Enable Windows Update

• Click Start, click Run, type sysdm.cpl, and then press ENTER.
• Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them option.
• Click OK button

2. Delete Temp files

Download TFC to your desktop

• Open the file and close any other windows.
• It will close all programs itself when run, make sure to let it run uninterrupted.
• Click the Start button to begin the process. The program should not take long to finish its job
• Once its finished it should reboot your machine, if not, do this yourself to ensure a complete clean

3. Make Backups of Important Files

Please read this article Home Computer Data Backup.


4. Regularly update your software

To eliminate design flaws and security vulnerabilities, all software needs to be updated to the latest version or the vendor’s patch installed.

You should download Update Checker from here. The program will automaticly check for newer version of software installed on your system.

[maliprog]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.