Computer freezes, monitor goes blank, tiled screen
Posted 12 October 2011 - 11:30 AM
Posted 12 October 2011 - 05:07 PM
I then tried this guide:
But was not able to launch "compmgmtlauncher".
Posted 13 October 2011 - 10:13 AM
I'd like to have you run a test on your Hard Drive.
Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com
Posted 14 October 2011 - 11:17 AM
I'm a little confused as to what I'm supposed to do. I have a Samsung Hard drive, so I go to the Samsung section of your supplied link and I downloaded both the ES Tool in the "ES Tool for FDD" download link, and the HUTIL in the "HUTIL Tool for FDD". For both of them I unzipped the folder that was downloaded, and double clicked to run the application, and it seems like nothing happens. Am I doing something wrong?
Posted 15 October 2011 - 09:41 AM
I've talked with a colleague of mine and they've suggested you get the CD DOS ISO if it is available.
They said that when testing the hard drive it's always best to do it outside of the windows environment, so that the diagnostic program has full control of everything.
You'll need to burn the ISO as the instructions suggest, then reboot the system, making sure the CDRom is the first boot device in BIOS.
If there is an extended test available to run, you will want to run that as it will test more areas, and give you more accurate results.
Posted 15 October 2011 - 01:44 PM
Posted 16 October 2011 - 04:08 PM
Today I started up my laptop and it booted normally. I then ran the Windows Repair install. Still waiting to hear from you on which HD scan to run.
Posted 16 October 2011 - 10:03 PM
Apologizes for taking so long to respond back to you, I needed to consult with a colleague on this.
Please use this link and download the tool from here: http://www.samsung.c...stool_CDROM.zip
Posted 18 October 2011 - 08:26 PM
Ran the HD scan, and no problems came up. Got this message...
Your HDD had no error!!!
If your Computer still have some problem. please check the virus, operating system, or connection cable to your system.
Everything on my laptop has been working fine so far. Like I said it randomly booted normally a few days go, and I went ahead and performed the Windows repair install. Have not had much time to just kind of surf around the net/mess around on the computer to see if it will freeze again.
Posted 19 October 2011 - 10:02 AM
Okay. Thanks for that information. I'd like to have you do some regular surfing in Normal mode and see if any issues arise.
Posted 20 October 2011 - 03:36 PM
Posted 20 October 2011 - 10:01 PM
Does that sound good to you?
Posted 28 October 2011 - 03:03 PM
Looks like I've been trouble free for a week now...What's next?
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