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Can not shut down


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#1
Alyx

Alyx

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First and foremost... I know my computer is about ten years old, and I know I should replace it, but lack of money and all, so I desperately need help. I do not know what started it, but if I shut down through the start menu, then turn it back on, I get a black screen, I turn it off pressing the blue button, and I get the window with safe mode and such. (Windows will start in.... with a count down.) I highlight last known good configuration...or try to highlight anything to start it, I get a whole list of...well this picture;

http://www.windowspa...g-safe-mode.jpg



I have had to do a system format about six times in the past week or so...I can restart fine, but shutting down crashes it...and even that is hard to do, I am glad I have the boot disks.

Thank you,
Alyx
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#2
rshaffer61

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Safe Mode should show exactly what it is showing in your picture. Does it finally boot into Safe Mode after all that finishes?
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#3
happyrock

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it sounds like the hard drive is failing...try chkdsk /r...
if it keeps happening you can clone the hard drive and that may keep you up and running for another few years
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#4
Alyx

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Safe mode, no, it stays frozen.... I get nothing.
New hard drive....sounds like the problem, that is what I thought. Thank you.
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#5
rshaffer61

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Run hard drive diagnostics: http://www.tacktech....ay.cfm?ttid=287
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, try the Hitachi DFT CD Image version of the software

Thanks to Broni for the instructions
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