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Security Sphere 2012


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#31
Essexboy

Essexboy

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Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :)

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :Commands
    [resethosts]
    [purity]
    [emptytemp]
    [EMPTYFLASH]
    [CLEARALLRESTOREPOINTS]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done

Remove ComboFix
  • Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
  • In the Run box, type in ComboFix /Uninstall
    (Notice the space between the "x" and "/")
    then click OK

    Posted Image
  • Follow the prompts on the screen
  • A message should appear confirming that ComboFix was uninstalled

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

We will now confirm that your hidden files are set to that, as some of the tools I use will change that
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View Tab.
  • Under the Hidden files and folders heading select Do not show hidden files and folders.
  • Click Yes to confirm.
  • Click OK.

Posted Image Your Java is out of date.
Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.

Upgrading Java:
  • Go to this site and click Do I have Java
  • It will check your current version and then offer to update to the latest version


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Posted Image Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe :yes:
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#32
purplelavender

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Thank you so much for sharing your knowledge and for your patience :)

I will do as you ask and remove the tools as I do realize that everything we used for the issues I encountered was specific. :yes:

Quick question on programs that are free such as Malwarebyte. Will they do the cleanup even if you do not buy them after the scan? I tried before we started our session and the scan would run and pick up issues but would not clean until I bought it or was this part of the infection? I did end up buying it just for that reason.

Also I am running a free AVG anti virus. Is this a good program?

Again thank you and if I encoujter any issues will advise. :)
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#33
Essexboy

Essexboy

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MBAM free will clean infections - It was the malware that was stopping it runnning. But, as it is a life time licence it is fairly cheap at the price :)

As for antivirus generally I recommend one that you are comfortable with, all AV's have their weak points and none are 100%. But, there is nothing stopping you from trying other AV's (only one at a time though)
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#34
Essexboy

Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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