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#46
SweetTech

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Hi!

That definitely is an interesting article.

Are you still receiving that message when you try to launch Internet Explorer after installing those updates?

In regards to a recommendations for a Anti-Virus, you may want to try Microsoft Security Essentials. You should probably be okay using the built in Windows 7 firewall and as for a Anti-Malware program, I'd go with MalwareBytes' Anti-Malware.
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#47
kamots22

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Hi! Agent ST!

Well....I've backed up as much as it will let me. There are some areas that I am unable to access....naturally... :)

Did you want me to scan the drive further or do we call this a wash?

Your call boss....

Oddly enough, I'm getting a lot of lag on the new WIN7 load as well. This with 8gb of ram on board....I've tested each stick of ram,
one at a time...nothing obvious showed up. It will run fine for a little bit, then lag. I've run scans with WSE & Spybot...nothing showed.
I suppose it may be time to replace the whole darn thing.....Uggggggghhhhhhhh!

Edited by kamots22, 02 November 2011 - 09:15 PM.

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#48
SweetTech

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Did you want me to scan the drive further or do we call this a wash?

We can scan the new drive to ensure that it's clean. It's all up to you.

Oddly enough, I'm getting a lot of lag on the new WIN7 load as well. This with 8gb of ram on board....I've tested each stick of ram,
one at a time...nothing obvious showed up. It will run fine for a little bit, then lag. I've run scans with WSE & Spybot...nothing showed.
I suppose it may be time to replace the whole darn thing.....Uggggggghhhhhhhh!

I'm wondering if this issue maybe a hardware related issue?
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#49
kamots22

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I'd like to scan the new drive.

I agree or at least that's my feeling that this is a hardware issue. But how do you figure out "what" hardware is failing or failed?

I've run memory diagnostics and hard drive scans. I'll awaite your suggestions....
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#50
SweetTech

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Good Evening!


I'd like to scan the new drive.

Okay.

We can definitely do that. I'll provide some instructions for scanning the new drive in a little bit.


I agree or at least that's my feeling that this is a hardware issue. But how do you figure out "what" hardware is failing or failed?

This is actually one area that is not my forte. I'd have to refer you to the Hardware forum and see what the techs have to suggest.

----------------

Please run these scans:

Malwarebytes' Anti-Malware

I see that you have Malwarebytes' Anti-Malware installed on your computer could you please do a scan using these settings:

  • Open Malwarebytes' Anti-Malware
  • Select the Update tab
  • Click Check for Updates
  • After the update have been completed, Select the Scanner tab.
  • Select Perform quick scan, then click on Scan
  • Leave the default options as it is and click on Start Scan
  • When done, you will be prompted. Click OK, then click on Show Results
  • Checked (ticked) all items and click on Remove Selected
  • After it has removed the items, Notepad will open. Please post this log in your next reply. You can also find the log in the Logs tab. The bottom most log is the latest
Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT:




ESET Online Scanner
I'd like us to scan your machine with ESET Online Scan

Note: It is recommended to disable on-board anti-virus program and anti-spyware programs while performing scans so there are no conflicts and it will speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once the scan is finished remember to re-enable your anti-virus along with your anti-spyware programs.



  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Make sure that the option "Remove found threats" is Unchecked
  • When the Computer scan settings display shows, click the Advanced option, the place a check next to the following (if it is not already checked):
    • Enable Anti-Stealth technology
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin
    scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as
    ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

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#51
kamots22

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Hi Agent ST...

Sorry I haven't replied sooner. Been out of town and under the weather at the same time.

I will probably be able to run the scans on Monday.

Thanks for your patience!
v
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#52
SweetTech

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Okay. Thanks for letting me know.
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#53
kamots22

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Here's the scan results....


Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8118

Windows 6.1.7601 Service Pack 1
Internet Explorer 9.0.8112.16421

11/8/2011 3:15:50 PM
mbam-log-2011-11-08 (15-15-50).txt

Scan type: Quick scan
Objects scanned: 181114
Time elapsed: 1 minute(s), 41 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


================================ESET

C:\Docs\Download Programs\autorun.inf INF/Autorun virus
C:\Docs\Download Programs\SPYWARE-VIRUS\registryfix.exe a variant of Win32/Adware.ErrorClean application
C:\Dropbox\registrybooster.exe Win32/RegistryBooster application
C:\Users\admin\AppData\Local\Temp\ICReinstall\cnet_lela-3_11_9139_94_exe.exe a variant of Win32/InstallCore.D application
C:\Users\admin\Downloads\cnet_linksys network management_exe.exe a variant of Win32/InstallCore.D application
C:\Users\admin\Downloads\cnet_netcut_exe.exe a variant of Win32/InstallCore.D application
C:\Users\admin\Downloads\FreeYouTubeDownloaderSetup.exe a variant of Win32/Toolbar.Zugo application

The only one I was curious of was the 1st one....the other's just seem to be programs, but you're the professional. :)
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#54
SweetTech

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Hi!

Yes, the only one that really is suspicious to me is this one:

C:\Docs\Download Programs\autorun.inf INF/Autorun virus

I'm going to go ahead and kill that. As it is appears to be malicious.

Those other files seem to be detected because of a toolbar that comes bundled with it or other adware components with them.

Before I remove that malicious file, please run this scan:

Security Check
Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

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#55
kamots22

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Hi ST!

Here's the scan results from the security check....


Results of screen317's Security Check version 0.99.25
Windows 7 x64 (UAC is enabled)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
ESET Online Scanner v3
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 29
Java™ 6 Update 3
Out of date Java installed!
Mozilla Firefox (8.0.)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Windows Defender MSMpEng.exe
Microsoft Security Essentials msseces.exe
Microsoft Security Client Antimalware MsMpEng.exe
Microsoft Security Client Antimalware NisSrv.exe
``````````End of Log````````````
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#56
SweetTech

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Good Evening!

These threat(s) below will be removed very shortly:

C:\Docs\Download Programs\autorun.inf INF/Autorun virus


____________________________________________________

From the looks of your SecurityCheck log, I can see that we have some outdated programs that need to be updated.

Lets address those programs that need updating now!

Java Outdated

Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 7 and save it to your desktop.
  • Look for "Java Platform, Standard Edition".
  • Click the "Download JRE" button to the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • From the list, select your OS and Platform:
    • 32-bit Select: Windows x86 Offline.
    • 64-bit Select: Windows x64.
  • If a download for an Offline Installation is available, it is recommended to choose that and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Posted Image > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-7-windows-i586.exe to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
  • The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.
Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:
  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.


NEXT



OTL Fix

We need to run an OTL Fix
  • Please reopen Posted Image on your desktop.
  • Copy and Paste the following code into the Posted Image textbox.
    :Services
    :OTL
    
    :Reg
    
    :Files
    C:\Docs\Download Programs\autorun.inf
    ipconfig /flushdns /c
    :Commands
    [purity]
    [resethosts]
    [CreateRestorePoint]
    [emptytemp]
    [EMPTYFLASH]
    
  • Push Posted Image
  • OTL may ask to reboot the machine. Please do so if asked.
  • Click the OK button.
  • A report will open. Copy and Paste that report in your next reply.
  • If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.


NEXT:



OTL Custom Scan

We need to run an OTL Custom Scan
  • Please reopen Posted Image on your desktop.
  • Copy and Paste the following code into the Posted Image textbox.


    netsvcs
    drivers32
    hklm\software\clients\startmenuinternet|command /rs
    %USERPROFILE%\AppData\Local\Google\Chrome\User Data\*.* /s
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs

  • Push the Posted Image button.
  • A report will open. Copy and Paste that report in your next reply.


NEXT:



What outstanding issues (if any) are you still experiencing with your computer?
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#57
kamots22

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Good morning!

Unfortunately I can't get past step one. Java will not uninstall. It either hangs the system
or gives a quick error message and backs out. I googled removal tools but thought it
best to check with you on what to do.

The PC is running very slow so I start a task and walk away for 20 min's or so waiting for
the next step. Painful process.....

Thank you!
v

Edited by kamots22, 10 November 2011 - 09:40 AM.

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#58
SweetTech

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Hi!

Please try this tool to remove Java:


Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer before continuing!***

  • Double-click on JavaRa.exe to start the program.
  • From the drop-down menu, choose English and click on Select.
  • JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
  • Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
  • A logfile will pop up. Please save it to a convenient location and post it in your next reply.

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#59
kamots22

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Hello....

No log file was created. I searched the drive and also checked my uninstall conrtol panel window and Java still shows up there. I tried to do an uninstall after rebooting, same thing.

I also checked my services & processes under task manager.....IE was not running.

I tried to install the JRE 7 new version from my desktop....says it's incompatible with my system and I downloaded the 64bit version. :)

Quick update: I downloaded the original file with my iMac [jre7 install] I cannot download that file with any of my pc's using a variety of browsers. It keeps telling me that my download was interrupted. WSE?

Quick update 2: The files that I backed up from my crashed hard drive --- I can't access them ---says access denied. At least for the "Users" folder, "doc's & settings". Nor can I open these folders on the new hard drive. Just about ready to throw in the towel and start from scratch!

Edited by kamots22, 10 November 2011 - 10:38 PM.

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#60
SweetTech

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Hi!

When you ran JavaRa did you run the tool as an Administrator? If not, can you please go back and attempt to run it that way?
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