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Removal instructions for Cloud Protection

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Metallica

Metallica

    Spyware Veteran

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Content is republished with permission from Malwarebytes.

What is Cloud Protection?

The Malwarebytes research team has determined that Cloud Protection is a fake anti-malware application. These so-called "rogues" use intentional false positives to convince users that their systems have been compromised. Then they try to sell you their software, claiming it will remove these threats. In extreme cases the false threats are actually the very trojans that advertise or even directly install the rogue. You are strongly advised to follow our removal instructions below.

How do I know if I am infected with Cloud Protection?

This is how the main screen of the rogue application looks:

Posted Image

You will find these icons on your desktop and in your taskbar:

Posted Image

And see these warnings:

Posted Image

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How did Cloud Protection get on my computer?

Rogue programs use different methods for spreading themselves. This particular one was offered as a movie with explicit content.

How do I remove Cloud Protection?

Our program Malwarebytes' Anti-Malware can detect and remove this rogue application.
  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a check-mark is placed next to the following:

    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected. Reboot your computer if prompted.
  • When completed, a log will open in Notepad. The rogue application should now be gone.

Is there anything else I need to do to get rid of Cloud Protection?

  • No, Malwarebytes' Anti-Malware removes Cloud Protection completely.

How would the full version of Malwarebytes' Anti-Malware help protect me?

We hope our application has helped you eradicate this malicious software. If your current security solution let this infection through, you might please consider purchasing the FULL version of Malwarebytes' Anti-Malware for additional protection.

As you can see below the full version of Malwarebytes' Anti-Malware would have protected you against the Cloud Protection rogue. It would have warned you before the rogue could install itself, giving you a chance to stop it before it became too late.


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Technical details for experts

Signs in a HijackThis log:
C:\DOCUME~1\{username}1\LOCALS~1\Temp\svhostu.exe
C:\WINDOWS\system32\kRFB8lEViWC.exe

O4 - HKLM\..\Run: [nujQA5ymZtnLfLf8234A] C:\WINDOWS\system32\kRFB8lEViWC.exe
O4 - HKLM\..\Run: [rV7ikSCuQXym] C:\Documents and Settings\{username}\Application Data\svhostu.exe
O4 - Startup: crss.exe

Note: some of the startup- and filenames are random

Alterations made by the installer:
  File System
  ===============
    In the existing folder C:\Documents and Settings\{username}\Application Data
      Adds the file ldr.ini"="07:53 12/10/11 1207 bytes
      Adds the file svhostu.exe"="07:53 12/10/11 102912 bytes
    Adds the folder C:\Documents and Settings\{username}\Application Data\hmPZ4gnLr
      Adds the file Cloud Protection.ico"="07:53 12/10/11 12878 bytes
    Adds the folder C:\Documents and Settings\{username}\Application Data\K3rfbK2dU1sYqT9
    Adds the folder C:\Documents and Settings\{username}\Application Data\VcYHqxG9zF8l
    Adds the folder C:\Documents and Settings\{username}\Application Data\xzRFBolD7kS6Q5
    In the existing folder C:\Documents and Settings\{username}\Desktop
      Adds the file Cloud Protection.lnk"="07:53 12/10/11 1695 bytes
    In the existing folder C:\Documents and Settings\{username}\Local Settings\Temp
      Adds the file 9.tmp"="07:53 12/10/11 5 bytes
      Adds the file svhostu.exe"="07:53 12/10/11 102912 bytes
    Adds the folder C:\Documents and Settings\{username}\Start Menu\Programs\Cloud Protection
      Adds the file Cloud Protection.lnk"="07:53 12/10/11 1707 bytes
    In the existing folder C:\Documents and Settings\{username}\Start Menu\Programs\Startup
      Adds the file crss.exe"="07:53 12/10/11 102912 bytes
    In the existing folder C:\Program Files\Internet Explorer
      Adds the file 8.tmp"="07:53 12/10/11 0 bytes
    In the existing folder C:\WINDOWS\system32
      Adds the file kRFB8lEViWC.exe"="07:53 12/10/11 1699840 bytes

  Registry
  ===============
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
      "nujQA5ymZtnLfLf8234A"="'C:\WINDOWS\system32\kRFB8lEViWC.exe'"
      "rV7ikSCuQXym"="'C:\Documents and Settings\{username}\Application Data\svhostu.exe'"


Malwarebytes' Anti-Malware log:
Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 7926

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

10/12/2011 7:59:46 AM
mbam-log-2011-10-12 (07-59-46).txt

Scan type: Quick scan
Objects scanned: 146557
Time elapsed: 1 minute(s), 1 second(s)

Memory Processes Infected: 1
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 7

Memory Processes Infected:
c:\WINDOWS\system32\krfb8leviwc.exe (Backdoor.Bot) -> 312 -> Unloaded process successfully.

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\nujQA5ymZtnLfLf8234A (Backdoor.Bot) -> Value: nujQA5ymZtnLfLf8234A -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\rV7ikSCuQXym (Backdoor.Bot) -> Value: rV7ikSCuQXym -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
c:\documents and settings\{username}\start menu\Programs\cloud protection (Rogue.CloudProtection) -> Quarantined and deleted successfully.

Files Infected:
c:\Documents and Settings\{username}\Local Settings\Temp\svhostu.exe (Backdoor.Bot) -> Delete on reboot.
c:\WINDOWS\system32\krfb8leviwc.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
c:\documents and settings\{username}\application data\svhostu.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
c:\documents and settings\{username}\start menu\Programs\Startup\crss.exe (Backdoor.Bot) -> Quarantined and deleted successfully.
c:\documents and settings\{username}\start menu\Programs\cloud protection\cloud protection.lnk (Rogue.CloudProtection) -> Quarantined and deleted successfully.
c:\documents and settings\{username}\Desktop\cloud protection.lnk (Rogue.CloudProtection) -> Quarantined and deleted successfully.
c:\documents and settings\{username}\application data\ldr.ini (Malware.Trace) -> Quarantined and deleted successfully.


As mentioned before the full version of Malwarebytes' Anti-Malware could have protected your computer against this threat.
We use different ways of protecting your computer(s):
  • Dynamically Blocks Malware Sites & Servers
  • Malware Execution Prevention
Save yourself the hassle and get protected.
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