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motherboard works only out of case

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Bought a kit. Mother board, works outside case, not in. All screws, and stand offs in right place. Send mother back ??, or do they have non conductive screws I can use ?? Thanks for any help. Bought this from Compusa.
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Neil Jones

Neil Jones

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If it was a board problem it would not work outside of case.
This can only be an installation and/or mounting issue inside the case.

Normally this is caused by using a case with built-in mounts as opposed to separately screwed in stand-offs, and some boards are more suspectable to this than others.
What case you do you have?
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As Neil said knowing the case could help us solve the issue, but check, double check, and triple check to make sure the standoff screws are in the right spot. A misplaced screw can result in the mobo not working properly, or having power problems.
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