[Aisha Tené]

My dell mini will not connect to the internet. I ran a connectivity test but it still won't do anything. I did a previous system restore. It is moving faster but still no connectivity.

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Please Go to

1: START and the click on RUN
2: Type in devmgmt.msc
3: Click Enter


To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply

[rshaffer61]

Please Go to

1: START and the click on RUN
2: Type in devmgmt.msc
3: Click Enter


To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply

[Aisha Tené]

I appreciate your reply! i got it working!!

[rshaffer61]

Can you explain what finally resolved the issue as this may help someone in the future with the same issue.

[Aisha Tené]

I did a system restore that I found the instructions to here on the board. I am not too sure where though. I then was able to get my mini to load in Safe Mode with Networking by pressing F6 before Windows loaded. I used that to run a connectivity test (which I also found instructions to on this site). I actually thought it failed but when I attempted to go online, it was successful.

[rshaffer61]

Thank you for the update and Congratulations. for a successful resolution for your issue.


If there is anything else we can do to help please feel free to ask. I appreciate that you shared your resolution with us.
Thank you for choosing GeeksToGo for help.
This issue now appears to be resolved.


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