[SweetTech]

Good Evening.

Apologizes for the delay. My work schedule has been a bit hectic lately, so I'm just getting a chance to get caught up on my logs right now.

How are things running with the computer? Are you able to boot up normally in Windows?

I'm thinking that file I inquired with you about is most likely malware related, so I'm going to go ahead and remove it.

OTL Fix

We need to run an OTL Fix

• Please reopen on your desktop.
• Copy and Paste the following code into the textbox.
  

  :Services
  :Processes
  KILLALLPROCESSES
  :OTL
  [2011/11/09 16:59:13 | 000,050,688 | ---- | C] () -- C:\Documents and Settings\administrator.GIBRALTARDESIGN\Desktop\sname
  :Reg
  
  :Files
  echo,Y|cacls "%WinDir%\system32\drivers\etc\hosts" /G everyone:f /c
  ipconfig /flushdns /c
  :Commands
  [purity]
  [resethosts]
  [CreateRestorePoint]
  [EMPTYFLASH]
  

• Push
• OTL may ask to reboot the machine. Please do so if asked.
• Click the OK button.
• A report will open. Copy and Paste that report in your next reply.
• If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.

NEXT:



Malwarebytes' Anti-Malware

I see that you have Malwarebytes' Anti-Malware installed on your computer could you please do a scan using these settings:

• Open Malwarebytes' Anti-Malware
• Select the Update tab
• Click Check for Updates
• After the update have been completed, Select the Scanner tab.
• Select Perform quick scan, then click on Scan
• Leave the default options as it is and click on Start Scan
• When done, you will be prompted. Click OK, then click on Show Results
• Checked (ticked) all items and click on Remove Selected
• After it has removed the items, Notepad will open. Please post this log in your next reply. You can also find the log in the Logs tab. The bottom most log is the latest

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.



NEXT:



Lets see what the above scan finds, and then we will take things from there.

Kindest Regards,
ST.

[Advertisements]

It's the holiday.

Just posting this to keep it current.

Will await further instructions.

Creating an additional post for a second computer (home) if you're interested.

Getting a warning that "Windows Firewall has blocked some features of this program: Windows Explorer

Keep Blocking - Unblock - Ask me later.

[Matasovsky]

It's the holiday.

Just posting this to keep it current.

Will await further instructions.

Creating an additional post for a second computer (home) if you're interested.

Getting a warning that "Windows Firewall has blocked some features of this program: Windows Explorer

Keep Blocking - Unblock - Ask me later.

[Matasovsky]

Oh...ok see your response. Maybe I missed it because it went to page 4. Will follow instructions...

[Matasovsky]

When I get back to work.

[SweetTech]

Okay.

[Matasovsky]

OTL Report

========== SERVICES/DRIVERS ==========
========== PROCESSES ==========
All processes killed
========== OTL ==========
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{2318C2B1-4965-11D4-9B18-009027A5CD4F} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\mdhcp32\ deleted successfully.
C:\WINDOWS\system32\mdhcp32.dll moved successfully.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\\{9EF34FF2-3396-4527-9D27-04C8C1C67806} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{9EF34FF2-3396-4527-9D27-04C8C1C67806}\ not found.
C:\Documents and Settings\administrator.GIBRALTARDESIGN\Start Menu\Programs\System Restore folder moved successfully.
C:\Documents and Settings\administrator.GIBRALTARDESIGN\Desktop\sname moved successfully.
C:\Documents and Settings\All Users\Application Data\2aSLGVShSVWpHs moved successfully.
C:\Documents and Settings\All Users\Application Data\~2aSLGVShSVWpHs moved successfully.
C:\Documents and Settings\All Users\Application Data\~2aSLGVShSVWpHsr moved successfully.
C:\Documents and Settings\administrator.GIBRALTARDESIGN\Application Data\Microsoft\Internet Explorer\Quick Launch\System Restore.lnk moved successfully.
C:\Documents and Settings\All Users\Application Data\2aSLGVShSVWpHs.exe moved successfully.
C:\WINDOWS\system32\shimg.dll moved successfully.
File C:\WINDOWS\System32\mdhcp32.dll not found.
C:\Documents and Settings\All Users\Application Data\NgTUiSAcmhn.exe moved successfully.
C:\Documents and Settings\administrator.GIBRALTARDESIGN\Desktop\0.7208609660350118.exe moved successfully.
File C:\Documents and Settings\All Users\Application Data\~2aSLGVShSVWpHsr not found.
File C:\Documents and Settings\All Users\Application Data\~2aSLGVShSVWpHs not found.
File C:\Documents and Settings\administrator.GIBRALTARDESIGN\Application Data\Microsoft\Internet Explorer\Quick Launch\System Restore.lnk not found.
File C:\Documents and Settings\All Users\Application Data\2aSLGVShSVWpHs not found.
File C:\Documents and Settings\All Users\Application Data\2aSLGVShSVWpHs.exe not found.
File C:\Documents and Settings\All Users\Application Data\NgTUiSAcmhn.exe not found.
C:\WINDOWS\system32\crt.dat moved successfully.
File C:\WINDOWS\System32\shimg.dll not found.
File C:\WINDOWS\System32\mdhcp32.dll not found.
File C:\Documents and Settings\administrator.GIBRALTARDESIGN\Desktop\0.7208609660350118.exe not found.
========== REGISTRY ==========
========== FILES ==========
< echo,Y|cacls "%WinDir%\system32\drivers\etc\hosts" /G everyone:f /c >
Are you sure (Y/N)?processed file: C:\WINDOWS\system32\drivers\etc\hosts
C:\Documents and Settings\administrator.GIBRALTARDESIGN\Desktop\cmd.bat deleted successfully.
C:\Documents and Settings\administrator.GIBRALTARDESIGN\Desktop\cmd.txt deleted successfully.
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Documents and Settings\administrator.GIBRALTARDESIGN\Desktop\cmd.bat deleted successfully.
C:\Documents and Settings\administrator.GIBRALTARDESIGN\Desktop\cmd.txt deleted successfully.
========== COMMANDS ==========
C:\WINDOWS\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully
Error starting restore point: System Restore is disabled.
Error closing restore point: System Restore is disabled.

[EMPTYFLASH]

User: Administrator
->Flash cache emptied: 0 bytes

User: administrator.GIBRALTARDESIGN
->Flash cache emptied: 52631 bytes

User: ADMINI~1~GIB

User: All Users

User: Default User

User: dodle
->Flash cache emptied: 0 bytes

User: dodle.GIBRALTARDESIGN
->Flash cache emptied: 0 bytes

User: dwagner
->Flash cache emptied: 0 bytes

User: hheaddy
->Flash cache emptied: 0 bytes

User: hheaddy.IN012
->Flash cache emptied: 0 bytes

User: LocalService

User: mmatasovsky
->Flash cache emptied: 0 bytes

User: MWService

User: n2ntech

User: NetworkService

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.31.0 log created on 11172011_131041

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...

[Matasovsky]

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8256

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

11/28/2011 9:39:11 AM
mbam-log-2011-11-28 (09-39-11).txt

Scan type: Quick scan
Objects scanned: 324190
Time elapsed: 46 minute(s), 12 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 1
Registry Data Items Infected: 9
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINLOGON\NOTIFY\mdhcp32 (Trojan.Winlogon) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\EXPLORER\RUN\2600 (Trojan.Agent) -> Value: 2600 -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowControlPanel (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowHelp (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyComputer (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyDocs (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowRun (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowSearch (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (PUM.Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (PUM.Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\SystemRestore\DisableConfig (Windows.Tool.Disabled) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

[Matasovsky]

FYI:

Moved the mouse to knock out screen saver to see what computer is up to.

Found a Windows Internet Explorer message:
"Internet Explorer cannot open the Internet site
http://kendrawilkins...riday-shopping.

Operation aborted"

(Thank goodness :\)

Not something that was initiated by the user or has an interest in.

[SweetTech]

Hi!

It looks like MBAM found some things.

Lets see what a scan with ESET Online Scanner finds.


ESET Online Scanner
I'd like us to scan your machine with ESET Online Scan

Note: It is recommended to disable on-board anti-virus program and anti-spyware programs while performing scans so there are no conflicts and it will speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once the scan is finished remember to re-enable your anti-virus along with your anti-spyware programs.

• Hold down Control and click on the following link to open ESET OnlineScan in a new window.
  ESET OnlineScan
• Click the button.
• For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the icon on your desktop.
• Check
• Click the button.
• Accept any security warnings from your browser.
• Check
• Make sure that the option "Remove found threats" is Unchecked
• When the Computer scan settings display shows, click the Advanced option, the place a check next to the following (if it is not already checked):
  
  • Enable Anti-Stealth technology
• Push the Start button.
• ESET will then download updates for itself, install itself, and begin
  scanning your computer. Please be patient as this can take some time.
• When the scan completes, push
• Push , and save the file to your desktop using a unique name, such as
  ESETScan. Include the contents of this report in your next reply.
• Push the button.
• Push

[Matasovsky]

Running it and had the following message box pop up twice:

Microsoft Visual C++ Runtime Library
Runtime Error!
Program: C:\Program Files\internet explorer\iexplorer.exe
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

It IS still running....currently at 55%....found 2 things so far:

1. html/Iframe.B.Gen virus
2. a variant of Win32/Kryptik.UOE trojan

At 62%...will let run complete and post log (if I can) before clicking OK on the message boxes which will likely close explorer all together and stop scan.

[Matasovsky]

ESET Scan

C:\Documents and Settings\administrator.GIBRALTARDESIGN\Application Data\Sun\Java\Deployment\cache\6.0\37\4f4c2da5-55ff999d a variant of Win32/Kryptik.UOE trojan
C:\Documents and Settings\administrator.GIBRALTARDESIGN\Local Settings\Temporary Internet Files\Content.IE5\289BNNY9\stream[1].htm HTML/Iframe.B.Gen virus
C:\_OTL\MovedFiles\11172011_131041\C_Documents and Settings\administrator.GIBRALTARDESIGN\Desktop\0.7208609660350118.exe a variant of Win32/Kryptik.UOE trojan

[SweetTech]

Good Evening,

It looks like ESET did find a few threats. One of those threats is currently in quarantine and will be removed later on when we clean-up our tools.

OTL Fix

We need to run an OTL Fix

• Please reopen on your desktop.
• Copy and Paste the following code into the textbox.
  

  :Services
  :Processes
  KILLALLPROCESSES
  :OTL
  
  :Reg
  
  :Files
  C:\Documents and Settings\administrator.GIBRALTARDESIGN\Application Data\Sun\Java\Deployment\cache\6.0\37\4f4c2da5-55ff999d
  C:\Documents and Settings\administrator.GIBRALTARDESIGN\Local Settings\Temporary Internet Files\Content.IE5\289BNNY9\stream[1].htm
  echo,Y|cacls "%WinDir%\system32\drivers\etc\hosts" /G everyone:f /c
  ipconfig /flushdns /c
  :Commands
  [purity]
  [resethosts]
  [CreateRestorePoint]
  [emptytemp]
  [EMPTYFLASH]
  

• Push
• OTL may ask to reboot the machine. Please do so if asked.
• Click the OK button.
• A report will open. Copy and Paste that report in your next reply.
• If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.

NEXT:



Security Check
Download Security Check by screen317 from here or here.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

[Matasovsky]

Found this message box when screen saver cleared:

"Internet Explorer
Internet Explorer has encountered a problem and needs to close.
We are sorry for the inconvenience.

If you were in the middle of something, the information you were working on might be lost.

For more information about this error, click here.

Debug Close"

I know this is pretty generic, but was getting them before and ignored it rather than mentioned it last time. Then as we were in the final stages of cleaning things up everything popped up again. SO....just letting you know what pops up as I get it.

Will follow the OTL fix and other steps next...

THANKS

[Matasovsky]

All processes killed
========== SERVICES/DRIVERS ==========
========== PROCESSES ==========
========== OTL ==========
========== REGISTRY ==========
========== FILES ==========
C:\Documents and Settings\administrator.GIBRALTARDESIGN\Application Data\Sun\Java\Deployment\cache\6.0\37\4f4c2da5-55ff999d moved successfully.
C:\Documents and Settings\administrator.GIBRALTARDESIGN\Local Settings\Temporary Internet Files\Content.IE5\289BNNY9\stream[1].htm moved successfully.
< echo,Y|cacls "%WinDir%\system32\drivers\etc\hosts" /G everyone:f /c >
Are you sure (Y/N)?processed file: C:\WINDOWS\system32\drivers\etc\Hosts
C:\Documents and Settings\administrator.GIBRALTARDESIGN\Desktop\cmd.bat deleted successfully.
C:\Documents and Settings\administrator.GIBRALTARDESIGN\Desktop\cmd.txt deleted successfully.
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Documents and Settings\administrator.GIBRALTARDESIGN\Desktop\cmd.bat deleted successfully.
C:\Documents and Settings\administrator.GIBRALTARDESIGN\Desktop\cmd.txt deleted successfully.
========== COMMANDS ==========
C:\WINDOWS\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully
Unable to start service SrService!

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 78991 bytes
->Flash cache emptied: 0 bytes

User: administrator.GIBRALTARDESIGN
->Temp folder emptied: 191814695 bytes
->Temporary Internet Files folder emptied: 199834763 bytes
->Java cache emptied: 1523 bytes
->Flash cache emptied: 21163 bytes

User: ADMINI~1~GIB

User: All Users
->Temp folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 32768 bytes
->Temporary Internet Files folder emptied: 33726 bytes

User: dodle
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 95375 bytes
->Flash cache emptied: 0 bytes

User: dodle.GIBRALTARDESIGN
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 78991 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: dwagner
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 294871 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: hheaddy
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 34625172 bytes
->Flash cache emptied: 0 bytes

User: hheaddy.IN012
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 95510 bytes
->Flash cache emptied: 0 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 32902 bytes

User: mmatasovsky
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: MWService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes

User: n2ntech
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes

User: NetworkService
->Temp folder emptied: 65748 bytes
->Temporary Internet Files folder emptied: 32902 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 1157892 bytes
%systemroot%\System32 .tmp files removed: 3605009 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 134688581 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 34838 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 540.00 mb


[EMPTYFLASH]

User: Administrator
->Flash cache emptied: 0 bytes

User: administrator.GIBRALTARDESIGN
->Flash cache emptied: 0 bytes

User: ADMINI~1~GIB

User: All Users

User: Default User

User: dodle
->Flash cache emptied: 0 bytes

User: dodle.GIBRALTARDESIGN
->Flash cache emptied: 0 bytes

User: dwagner
->Flash cache emptied: 0 bytes

User: hheaddy
->Flash cache emptied: 0 bytes

User: hheaddy.IN012
->Flash cache emptied: 0 bytes

User: LocalService

User: mmatasovsky
->Flash cache emptied: 0 bytes

User: MWService

User: n2ntech

User: NetworkService

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.31.0 log created on 11302011_083613

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...

[Matasovsky]

Results of screen317's Security Check version 0.99.28
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:
Windows Security Center service is not running! This report may not be accurate!
ESET Online Scanner v3
Symantec Endpoint Protection
Antivirus up to date! (On Access scanning disabled!)
```````````````````````````````
Anti-malware/Other Utilities Check:
Malwarebytes' Anti-Malware
CCleaner
Java™ 6 Update 7
Java version out of date!
Adobe Flash Player ( 10.0.22.87) Flash Player out of Date!
Adobe Reader 9 Adobe Reader out of date!
````````````````````````````````
Process Check:
objlist.exe by Laurent
Norton ccSvcHst.exe
``````````End of Log````````````