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Continuous BSOD tcpip.sys (Vista)


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#1
supertramp_

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Hello,

Starting about 4 days ago I have been getting BSOD on my Vista 32 (non SP1) while browsing and especially when watching flash videos/streams, the screen shows tcpip.sys and has "DRIVER_IRQL_NOT_LESS_OR_EQUAL" as well as "0x00000001D". I have not installed any new drivers or hardware. I had installed Cisco VPN (University access) but I fully uninstalled it.

I also uninstalled some programs I had setup since 10/1 to no avail including an update of Adobe Flash. I reset the tcpip using Microsoft's FixIt (here http://support.microsoft.com/kb/299357) and tried CrackTcpip but the BSODs persist. The BSODs are driving me mad!

It's worth mentioning that my pagefile appears to be less than the recommended, could that be the cause?

Tanks

Edited by supertramp_, 13 October 2011 - 10:13 PM.

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#2
SRX660

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Have you tried the "IPv6 over IPv4" hotfix? It does not work on all computers but i've found it worked on the lasr 8 of 10 computers i have tried it on.

http://support.microsoft.com/kb/977067

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#3
supertramp_

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I saw this, but it applies to Windows 7 or Windows Server 2008 R2, doesn't it?
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#4
SRX660

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Windows Vista is the first operating system to automatically install and enable IPv6, the next generation protocol. It has a dual-IP-layer architecture that supports tunneling of IPv6 traffic over an IPv4 backbone. Its IPSec works for both IPv4 and IPv6. This is the same in Win 7 with some upgrades to the software. with that OS yetIt may not work with vista as i have not had a chance to try it yet. It has worked on 8 out of 10 Win 7 computers i tried it on.

You might want to read this thread on another forum.
http://www.vistax64....een-reboot.html

If you can send a dump file here in zip format, i could read it with nirsofts blue screen view to find out more info on the problem.

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#5
supertramp_

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Will give it a try, I installed this Hotfix (http://support.micro....com/kb/931365/), no BSOD/restarts since, however, it is too early to fully judge. I will keep you posted.

Meanwhile, how do I can I send you the dump file, where is it located on my PC? Sorry for the stupid question but I really have no experience in prolonged and mysterious BSODs.

Thanks alot for replying to me man!

Edited by supertramp_, 14 October 2011 - 02:09 PM.

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#6
supertramp_

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Hotfix http://support.micro....com/kb/931365/ did not work, PC still restarts/BSODs with same error messages. Where do I find the dump file?
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#7
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The minidump files should be located in the "C, Windows, Minidump folder. If you want to view them your self you can use the nirsoft BlueScreenView program.

http://www.nirsoft.n...creen_view.html

Otherwise just right click the dmp file you have and click on "send to compressed folder" to zip the file up. If you have more than one dmp file then click on the first dmp file, hold the shift key down, and click on the last dmp file(they all should be blue highlighted), then right click and "send to". Attach the zip files to a reply here if you want us to read them.

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#8
supertramp_

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Hi again,

The dump file is huge, its ~600MB.

There is some good news, I might have figured out the problem. I had to reinstall my Cisco VPN before the crashes started, I read somewhere that I had to run 1. Windows Fixup for DNE (ftp://66.165.176.94/winfix.exe) then 2. DNE Update (ftp://66.165.176.94/dneupdate.msi), which I did. The tcpip.sys BSOD (0x0000001D) started that day. What I did a couple of hours ago was run the Windows Fixup DNE, restarted. Everything is working normally, I have been streaming live TV for about 2 hours, lots of youtube-ing too. These things were problematic, 2 minutes of streaming caused my PC to restart, now it's fine. Let's hope it stays this way. :)
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#9
supertramp_

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Yeah looks like the problem has been solved, no restarts/BSOD since applying the Winfix and restarting. Thank a lot man!
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