Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

Won't boot past POST, black screen with mouse cursor

  • Please log in to reply




  • Member
  • PipPip
  • 23 posts
Hi all,

My parents have asked me to try to fix their computer, which apparently displayed a BSOD a week or two ago. I wasn't there at the time, so I'm not sure what was on the screen, my dad shut it off and hasn't touched it since.

When I turn the computer on it boots part-way, then gives me the options to boot into safe mode, last best known configuration or normal mode. Booting to safe mode gives me a black screen with the text "safe mode" in all four corners. Choosing last known configuration or normal mode just gives me a black screen with the mouse cursor, which I can move around, but hitting keys on the keyboard or clicking the mouse gives no response.

I inserted the XP CD and was able to boot into safe mode command line, but wasn't sure what to do from there.

It's an ASUS XP machine, about 6 or so years old. Unfortunately I don't have any more detailed information about it. It's a pretty old machine, but I'd like to be able to get it back up and running. I'm uncertain if this is related to malware.

Any ideas?

  • 0




    Mechanised Mod

  • Moderator
  • 22,512 posts
Hi Arwen3000
Try a Repair Installation of XP first, see http://www.geekstogo...air-windows-xp/
Let us know how this goes or if we can assist you in any way.

Guide courtesy of Admin.
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP