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device connectivity test: no device found
Microsoft Windows Vista Home Premium Edition Service Pack 1 (Build 6001)
Hewlett-Packard HP Pavilion dv6700 (KN828UA#ABA)
iTunes 10.4.1.10
QuickTime 7.7
FairPlay 1.12.20
Apple Application Support 1.5.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.2 (333.2)
Gracenote SDK 1.9.1.485
Gracenote MusicID 1.9.1.102
Gracenote Submit 1.9.1.133
Gracenote DSP 1.9.1.43
iTunes Serial Number 002AB0C0034C9A00
Current user is not an administrator.
The current local date and time is 2011-10-15 18:34:45.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA MCP67M
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {DE2B9C67-0047-4FB1-914D-710094EFDAF3}
Description: Atheros AR5007 802.11b/g WiFi Adapter
IP Address: 192.168.1.26
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Sat Oct 15 18:15:21 2011
Lease Expires: Sun Oct 16 18:15:21 2011
DNS Servers: 192.168.1.1
Adapter Name: {0E70BD5E-C1ED-4BAE-B166-24D6B4A31D60}
Description: NVIDIA nForce Networking Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Adapter Name: {0F65E699-5359-487C-BDAC-B41D1AECA019}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 19:00:00 1969
Lease Expires: Wed Dec 31 19:00:00 1969
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
HTTP Proxy: 127.0.0.1:6092
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2010-09-05 23:02:01.
**** Device Connectivity Tests ****
iPodService 10.4.1.10 is currently running.
iTunesHelper 10.4.1.10 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Standard OpenHCD USB Host Controller. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
RICOH OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Devices Not Currently Connected:
iPod touch (2nd generation) running firmware version 4.0.2
Serial Number: 8L935TA175J
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
Edited by PatD1488, 15 October 2011 - 04:40 PM.
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