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XP Hangs on "My Computer" Icon open


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#1
Raiever

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Okay, So.. We all know about the Icon (most of us at least) have on our desktop labeled "My Computer".. unfortunately I have been dealing with a little problem for approximately.. 7 months.

Every time I double click the "My Computer" icon to open it (Say to view C:); "My computer" will first freeze, Then take forever to find all of my drives (With the little flashlight). When right clicking on something and trying to hover over "Send to" it freezes, and when Opening a drop down menu (Perhaps to save a picture to a certain location) it freezes..

The computer is free of virus's, Completely cleaned, Defragmented, Has 75 out of 120 gigs free, and I have even gone as far as re-registering my Active-X files..

Any help?


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#2
rshaffer61

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Download Autoruns from the link in my signature below:

1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.









Download and install Free Everest Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...


DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"
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#3
Raiever

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Just a note: Thanks for the quick response.

AutoRuns logs is attached at bottom.

Everest Report:

--------[ EVEREST Home Edition (c) 2003-2005 Lavalys, Inc. ]------------------------------------------------------------

    Version                                           EVEREST v2.20.405
    Homepage                                          http://www.lavalys.com/
    Report Type                                       Quick Report
    Computer                                          JONNY
    Generator                                         cupcake
    Operating System                                  Microsoft Windows XP Professional 5.1.2600 (WinXP Retail)
    Date                                              2011-10-16
    Time                                              14:49


--------[ Summary ]-----------------------------------------------------------------------------------------------------

    Computer:
      Operating System                                  Microsoft Windows XP Professional
      OS Service Pack                                   Service Pack 3
      DirectX                                           4.09.00.0904 (DirectX 9.0c)
      Computer Name                                     JONNY
      User Name                                         cupcake

    Motherboard:
      CPU Type                                          Unknown, 2600 MHz
      Motherboard Name                                  Biostar K8VGA-M  (3 PCI, 1 AGP, 1 CNR, 2 DDR DIMM, Audio, Video, LAN)
      Motherboard Chipset                               VIA VT8380 K8M800, AMD Hammer
      System Memory                                     2048 MB  (Registered DDR SDRAM)
      BIOS Type                                         Award (01/09/08)
      Communication Port                                Communications Port (COM1)
      Communication Port                                Printer Port (LPT1)

    Display:
      Video Adapter                                     NVIDIA GeForce 6200  (256 MB)
      3D Accelerator                                    nVIDIA GeForce 6200 AGP

    Multimedia:
      Audio Adapter                                     VIA AC'97 Enhanced Audio Controller

    Storage:
      IDE Controller                                    VIA Bus Master IDE Controller - 0571
      IDE Controller                                    VIA Serial ATA Controller - 3149
      Disk Drive                                        WDC WD1200JB-75CRA0  (111 GB, IDE)
      Optical Drive                                     ATAPI CDROM
      Optical Drive                                     ATAPI iHAS124   B
      SMART Hard Disks Status                           OK

    Partitions:
      C: (NTFS)                                         114470 MB (65747 MB free)

    Input:
      Keyboard                                          HID Keyboard Device
      Mouse                                             HID-compliant mouse

    Network:
      Network Adapter                                   VIA Rhine II Fast Ethernet Adapter  (192.168.22.113)

    Peripherals:
      Printer                                           Adobe PDF
      Printer                                           Auto CutePDF Writer on JIMMY-1
      Printer                                           Auto Microsoft XPS Document Writer on JIMMY-1
      Printer                                           CutePDF Writer
      Printer                                           Microsoft XPS Document Writer
      USB1 Controller                                   VIA VT83C572 PCI-USB Controller
      USB1 Controller                                   VIA VT83C572 PCI-USB Controller
      USB1 Controller                                   VIA VT83C572 PCI-USB Controller
      USB1 Controller                                   VIA VT83C572 PCI-USB Controller
      USB2 Controller                                   VIA USB 2.0 Enhanced Host Controller
      USB Device                                        USB Composite Device
      USB Device                                        USB Human Interface Device
      USB Device                                        USB Human Interface Device
      USB Device                                        USB Human Interface Device
------------------------------------------------------------------------------------------------------------------------

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.


Everest "Sensor" Screen:Posted Image

Attached Files


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#4
rshaffer61

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Download TFC by OldTimer to your desktop
  • Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
  • It will close all programs when run, so make sure you have saved all your work before you begin.
  • Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
  • Once it's finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.







Download Auslogics Defrag from the link in my signature below. Auslogics Defrag in my opinion is better because:

It does a more comprehensive job at Defragging
It will actually show you what it is doing
At the end of working it will show you how much speed you picked up
You can view a online log of the files that Auslogics defragged
Please do not run any other Auslogics programs other then this one as they may cause unwanted results.
http://auslogics.com...defrag/download
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#5
Raiever

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Downloaded and ran TFC, It cleaned + Rebooted. Downloaded, Installed and ran Defrag program (Defraged+Optimized). Everything but 6 files defragged. Level went from 6.1% to 3.2%. (All 6 from a game installed, which was installed last week so there not the cause of the problem).

Double clicked "My Computer" Still hung, Same with other menu's etc.

Now?

**I use CCleaner, and Defraggler every 3 days to keep my pc clean, Plus always check for updates to my programs at the end of the week. :)


Edited by Raiever, 16 October 2011 - 01:38 PM.

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#6
rshaffer61

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Ccleaner do you use the registry cleaner part?
Below is a quote directly from Sari and a article on the use of registry cleaners.

A registry cleaner will not increase your system's speed or performance, and has the potential to break your registry to the point that your PC is no longer bootable.
We strongly advise that people stay away from any of the registry cleaners out there.
Go HERE to get more information about why registry cleaners aren't needed.


Thanks to Sari for the explanation


Go to

Start and then to Run
Type in Chkdsk /r Note the space between k and /
Click Enter ...It will probably ask if you want to do this on the next reboot...click Y
If the window doesn't shutdown on its own then reboot the system manually. On reboot the system will start the chkdsk operation
This one will take longer then chkdsk /f

Note... there are 5 stages...
It may appear to hang at a certain percent for a hour or more or even back up and go over the same area...this is normal...
DO NOT SHUT YOUR COMPUTER DOWN WHILE CHKDSK IS RUNNING OR YOU CAN HAVE SEVERE PROBLEMS
This can take several hours to complete.
When completed it will boot the system back into windows.

Reboot after your done running chkdsk /r...
then Go to Start...Run and type: eventvwr.msc press Enter
When Event Viewer opens, click on Applications... then scroll down to Winlogon and double-click on it. This is the log created after running Checkdisk...copy and paste the log back here


We will advise after studying the log.
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#7
Raiever

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Check disk Ran and completed, Computer hung on Black screen before login, Restarted with last known good config, Works fine. Here is log:

Event Type:	Information
Event Source:	Winlogon
Event Category:	None
Event ID:	1001
Date:		10/16/2011
Time:		5:36:51 PM
User:		N/A
Computer:	JONNY
Description:
Checking file system on C:
The type of the file system is NTFS.
Volume label is DSK1_VOL1.

A disk check has been scheduled.
Windows will now check the disk.                         
Cleaning up minor inconsistencies on the drive.
Cleaning up 229 unused index entries from index $SII of file 0x9.
Cleaning up 229 unused index entries from index $SDH of file 0x9.
Cleaning up 229 unused security descriptors.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.
CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Windows has made corrections to the file system.

 117218240 KB total disk space.
  90282268 KB in 145018 files.
     59876 KB in 16593 indexes.
         0 KB in bad sectors.
    305324 KB in use by the system.
      2048 KB occupied by the log file.
  26570772 KB available on disk.

      4096 bytes in each allocation unit.
  29304560 total allocation units on disk.
   6642693 allocation units available on disk.

Internal Info:
c0 ff 03 00 53 77 02 00 bb f5 03 00 00 00 00 00  ....Sw..........
3a 1a 00 00 04 00 00 00 0c 07 00 00 00 00 00 00  :...............
24 b1 02 05 00 00 00 00 26 90 2f 5b 00 00 00 00  $.......&./[....
44 40 90 04 00 00 00 00 c2 2c 17 38 08 00 00 00  D@.......,.8....
b2 cc 9f e9 01 00 00 00 24 a9 e8 8f 0a 00 00 00  ........$.......
99 9e 36 00 00 00 00 00 a0 38 07 00 7a 36 02 00  ..6......8..z6..
00 00 00 00 00 70 64 86 15 00 00 00 d1 40 00 00  .....pd......@..

Windows has finished checking your disk.
Please wait while your computer restarts.


Edited by Raiever, 16 October 2011 - 03:44 PM.

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#8
rshaffer61

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CHKDSK discovered free space marked as allocated in the
master file table (MFT) bitmap.
Windows has made corrections to the file system.


Rerun it again to make sure it cleaned everything up. Also what about my question about Ccleaner?
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#9
Raiever

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Will Re-Run it, and Post log tomorrow!:)

I have used the Registry cleaner in the past, Very minimal (Maybe 3 times in 2 years I have had it). After use, Computer worked fine, Nothing "fixed" that had anything that I didn't know what it was.


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#10
rshaffer61

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Just a FYI GTG does not advice the use of any registry cleaners for the reason stated in post 6. :)

After rerunning the chkdsk let me know how things are running then. :yes:
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#11
Raiever

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FYI right back at ya.. I know no they are not needed.. I have been working and fixing on computers since I was like 6.. Also On my second year of College level IT class. [;

Note: Scan finished with no problems, Loaded to login screen and froze. Restarted and worked fine after that.

Here is the log:

Checking file system on C:
The type of the file system is NTFS.
Volume label is DSK1_VOL1.

A disk check has been scheduled.
Windows will now check the disk.                         
Cleaning up minor inconsistencies on the drive.
Cleaning up 2 unused index entries from index $SII of file 0x9.
Cleaning up 2 unused index entries from index $SDH of file 0x9.
Cleaning up 2 unused security descriptors.
CHKDSK is verifying Usn Journal...
Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
Free space verification is complete.

 117218240 KB total disk space.
  90368308 KB in 145373 files.
     59932 KB in 16951 indexes.
         0 KB in bad sectors.
    307884 KB in use by the system.
      2048 KB occupied by the log file.
  26482116 KB available on disk.

      4096 bytes in each allocation unit.
  29304560 total allocation units on disk.
   6620529 allocation units available on disk.

Internal Info:
c0 ff 03 00 1c 7a 02 00 90 f8 03 00 00 00 00 00  .....z..........
38 1a 00 00 04 00 00 00 2a 06 00 00 00 00 00 00  8.......*.......
f4 c3 15 05 00 00 00 00 5a eb cc 5b 00 00 00 00  ........Z..[....
aa 92 41 04 00 00 00 00 ac 18 cc 43 08 00 00 00  ..A........C....
18 c5 ee e6 01 00 00 00 7c 5b 26 93 0a 00 00 00  ........|[&.....
99 9e 36 00 00 00 00 00 a0 38 07 00 dd 37 02 00  ..6......8...7..
00 00 00 00 00 d0 a4 8b 15 00 00 00 37 42 00 00  ............7B..

Windows has finished checking your disk.
Please wait while your computer restarts.


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#12
rshaffer61

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Go Start and then to Run ("Start Search" in Vista),
Type in: sfc /scannow
Click OK (Enter in Vista).
Have Windows CD/DVD handy.
If System File Checker (sfc) finds any errors, it may ask you for the CD/DVD.
If sfc does not find any errors in Windows XP, it will simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".

For Vista users ONLY: Navigate to C:\Windows\Logs\CBS folder. You'll see CBS.log file.
Usually, it's pretty big file, so upload it to Flyupload, and post download link.


If you don't have Windows CD....
This applies mostly to Windows XP, since Vista rarely requires use of its DVD while running "sfc"
Note This method will not necessarily work as well, as when using Windows CD, because not always ALL system files are backed up on your hard drive. Also, backed up files may be corrupted as well.

Go Start and then Run
type in regedit and click OK


Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup

You will see various entries Values on the right hand side.

The one we want is called: SourcePath

It probably has an entry pointing to your CD-ROM drive, usually D and that is why it is asking for the XP CD.
All we need to do is change it to: C:
Now, double click the SourcePatch setting and a new box will pop up.
Change the drive letter from your CD drive to your root drive, usually C:
Close Registry Editor.

Now restart your computer and try sfc /scannow again!


Thanks to Broni for the instructions
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#13
Raiever

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Will run the scan when I get home, Currently heading out to Hockey Practice, then work for a couple hours. Will let you know!


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#14
Raiever

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Interestingly enough.. Neither way decided to work!

Popped in my Win XP Cd (only one I have + I know serial is right.) and it says "Wrong cd blah".. and When I changed my Reg path to "C:\" it still gave me the CD Error ^-^

My computer has played it's hand, What say you?


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#15
rshaffer61

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Is it a Genuine Microsoft Installation disk or a Recovery disk?
The fact it isn't reading the files on the disk is bothersome.
Is it the exact version that is installed on the system?
Do other icons open with no problems?
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