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SERIOUS PROBLEM - Dead Computer?


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#1
basils57

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Guys

Don't know if this is the right place to post this:

I seem to be in serious trouble. My computer, running Win 7 Home Premium, suddenly started going crazy - cursor travelling across the page of it's own accord, and not responding to mouse actions, - so I closed it down by depressing the start button until it switched off.
Upon pressing the start button again, the machine seems to start going through the motions, flashes up the Intel logo on the screen but then hangs there and I can't do anything!

Does anyone have any ideas, because at present, I'm in some really deep stuff!
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#2
Macboatmaster

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What have you tried up to now please.
Do you have the Windows7 installation media
What is the make and model of the computer if branded please. - full model

Before this started and how long ago was it please, did you experience any other errors.
BSOD, warning messages, chkdsk (autochk) on boot etc.

Please supply as much information as you can, as all we have to work on is what you tell us.
Thank you
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#3
basils57

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Thanks Macboatmaster

I switched it back on, and after about an hour it started to boot (!) and announced a disk boot failure, coupled with a request to load up the system repair disk. After doing this it went through various procedures, eventually resulting in a working machine.
I think I got off light - thanks for your time and interest.
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#4
Macboatmaster

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Either the hard disk is failing and the repair has rewritten the data from the bad sectors to good sectors.
It is a common misbelief that chkdsk repairs bad sectors on a failing drive. It does NOT, it simply does what I have said.
The bad sectors are then marked bad so that data is not rewritten to them

You need to run a chkdsk /r from a cmd prompt or from the GUI - graphical user interface of Computer, right click the hard drive click properties and follow from there.
checking the option scan for and sttempt recovery of bad sectors.
If BAD sectors are found it is time to save your data before you lose it, make a disk image, in otherowrds clone the disk and buy a new hard drive.

Alternatively some process corrupted the BCD boot configuration data, previously known as the boot.ini on XP and that is why it reported a disk boot failure.

Please be advised do not just think that all will now be OK
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