[Eunzie]

No I havent found the Audio and video yet. I thought I should give you a break for now. But If possible, please help

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Ok Video I need to know which video card you have as there are 6 different drivers available.
Audio is located HERE

[rshaffer61]

Ok Video I need to know which video card you have as there are 6 different drivers available.
Audio is located HERE

[Eunzie]

You are a STAR! the Audio has worked! The video is labeled HP L1710. I am not sure if this is the spec that you need

[rshaffer61]

OK video does not match up but lets see if we can find it a different way.


Download and install Free Everest Home Edition
Open it.
1: In left pane expand Computer folder.
2: Click once on Summary
3: In upper menu, go Report
4: And then to Quick Report-Summary
5: Save it in text file, and paste it in your next post.
Click the + by computer, click on Sensor. Get a screenshot and post it so I can check your temps and voltages...


DO NOT INCLUDE ANYTHING UNDER THE LINE THAT SAYS "DEBUG- PCI"

[Eunzie]

 Report.txt   23.22KB   160 downloads this is for the quick report summary. i have done the screen shots for the sensor but I dont have a pdf creator, its difficult or I dont know how to send it in other formats. i have tried notepad and wordpad, then paint. all are saying the file is too big to attach. What do I do please?

[Eunzie]

I have just done a quick report on the sensor as well, as attached.  SReport.txt   20.87KB   162 downloads

[rshaffer61]

OK Everest didn't provide me with the correct information so I'm going to take a shot in the dark with this one.
Go back to the page you got the last two drivers and find this area in the list... Driver - Graphics
Then get the first driver in the list which would be the
ATI driver for integrated and NON-HDMI graphics solutions (Microsoft Windows XP) Version 8.840.000 Rev A 20 May 2011
Install that and see if your video now corrects itself.

[rshaffer61]

Checking your sensors I notice something that we need to explore a little more.






Please do the following once we have the video straightened out.

Please download and run Hardware Monitor
Installation (setup version only)
HWMonitor is a hardware monitoring program that reads PC systems main health sensors : voltages, temperatures, fans speed.
The program handles the most common sensor chips, like ITE® IT87 series, most Winbond® ICs, and others. In addition, it can read modern CPUs on-die core thermal sensors, as well has hard drives temperature via S.M.A.R.T, and video card GPU temperature.

[Eunzie]

Remember you had to download the other 2 for me coz i couldnt, it was giving me error report all through. On media fire you only gave me the twi files - for the network and the audio. I have tried again, cant download from this end, I wonder why.

[rshaffer61]

Ahh that is right ok HERE it is.
Now once we get all the drivers updated correctly I would suggest copying these drivers to a disk or flash drive for safe keeping.
Are you using that system to respond to me or is it not capable of getting on the internet yet?

[Eunzie]

I got this error report:

Existing packagesATI Problem Report Wizard
AMD APP SDK Runtime
HydraVision

Packages for install
ATI Catalyst Install ManagerFinal Status: Fail
Version of Item: 3.0.820.0
Size: 20 Mbytes


Other detected devices

Error messages
Application Install: install package failure!

This is the end of error report.

It looks like the ATI catalyst Installer has a prob! Otherwise thefile on its own looked ok

I am using the computer for internet, its the one am using now. just that the graphics are out of context

[rshaffer61]

No problem as I said I'm taking a guess at the driver.
HERE is the Nvidia driver

[Eunzie]

Thanks alot, I appreciate everything. the video has worked too. i have saved the drivers already in case of emergency. Thanks alot

[rshaffer61]

Great ideal as that was my next suggestion. Burning them to a cd or a flash drive ensures you will have them in the future.
Just to finalize everything can you please do the following.

Please Go to

1: START and the click on RUN
2: Type in devmgmt.msc
3: Click Enter


To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply

[Eunzie]

Thanks alot. Everything is fine.

Attached here is what you requested. What do you want it for? Am interested.

Attached Files

•  device manager.bmp   750.05KB   224 downloads