I am puru from India.
Recently bought an iphone 3gs and installed it on my lenovo laptop with win xp os.
The installation of I tunes went on well but then on trying to access Itunes Store it does not allow me to access the itunes store.
I have tried 5 solutions.
1.uninstalled and installed Itunes alongwith quicktime apple updater apple mobile and bojourn multiple times.
2. cleared the dns through command prompt
3. did the parent control check uncheck on itunes u
4. also tried the
5. and then tried to do it on another desktop with win xp
but could not access the itunes stores.
I have also run the Itunes diagnostics.
here is the result :
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
INTELR AWRDACPI
iTunes 10.5.0.142
QuickTime not available
FairPlay 1.13.35
Apple Application Support 2.1.5
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 4.0.0.96
Apple Mobile Device Driver not found.
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.3.494
Gracenote MusicID 1.9.3.106
Gracenote Submit 1.9.3.136
Gracenote DSP 1.9.3.44
iTunes Serial Number 0012A78C06605530
Current user is an administrator.
The current local date and time is 2011-10-21 17:34:03.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is not supported.
Core Media is not supported. (16005)
Video Display Information
Intel® 82845G/GL/GE/PE/GV Graphics Controller
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.5.0.142 is currently running.
iTunesHelper 10.5.0.142 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {E4EBD4A8-636D-4699-B16D-A512D02063F7}
Description: Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
IP Address: 113.193.74.4
Subnet Mask: 255.255.240.0
Default Gateway: 113.193.64.1
DHCP Enabled: Yes
DHCP Server: 113.193.0.149
Lease Obtained: Fri Oct 21 17:33:21 2011
Lease Expires: Fri Oct 21 18:03:21 2011
DNS Servers: 113.193.1.60
113.193.0.148
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-10-21 17:24:23.
Pl. help me out I am desperate...
regards and thanks
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