Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Blue Screen of Death


  • This topic is locked This topic is locked

#46
PAWSGK

PAWSGK

    Member

  • Topic Starter
  • Member
  • PipPip
  • 31 posts
It ran it looks like. and no, got the computer with everything loaded on it.
  • 0

Advertisements


#47
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
I am feeling that this may be hardware related now as I am seeing no sign of malware. What is the make and model as it may have a recovery partition
  • 0

#48
PAWSGK

PAWSGK

    Member

  • Topic Starter
  • Member
  • PipPip
  • 31 posts
Dell Vostro 1500
  • 0

#49
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Reboot the computer pressing F8 to get to the safe mode menu
Select Repair
Is there an option called restore with a further option to reset to factory settings ?
  • 0

#50
PAWSGK

PAWSGK

    Member

  • Topic Starter
  • Member
  • PipPip
  • 31 posts
Startup Repair
System Restore
Windows complete PC restore
Windows diagnostic tool
command prompt
dell factory image resotre
  • 0

#51
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
dell factory image restore This is the recovery partition

With the way the system is behaving I would recommend that you back up all your data to a CD/USB and then action that function. That will restore the computer to the out of the box factory settings
  • 0

#52
PAWSGK

PAWSGK

    Member

  • Topic Starter
  • Member
  • PipPip
  • 31 posts
All reset. What suggestions to you have for me moving forward? Also, thanks for all your help!
  • 0

#53
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
First thing will be to check that your security is good :

Do you have an antivirus installed now ?
I would recommend Malwarebytes as an on demand malware scanner
Update to IE9 even if you only use firefox


Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?

Any further questions then do not hesitate to ask
  • 0

#54
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP