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Unable to detect internal sata hdd


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#1
xxmaxixx

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All of a sudden been having this problem. Model is 1tb seagate barracuda for desktop. Ive tried connecting on other data, power cables but to no success. I used to have dual boot (windows xp & windows 7)installed but windows 7 content has been removed.
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#2
phillpower2

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Hi xxmaxixx

All of a sudden been having this problem. Model is 1tb seagate barracuda for desktop. Ive tried connecting on other data, power cables but to no success.

Couple of questions, any signs of life from the HDD (activity LED flashing for example) is the HDD listed in either the BIOS or Device Manager and has the HDD been acting out of the ordinary or making odd noises before this happened?
Suggestions, for recovering any data you may wish to restore and to check if the HDD can be read at all use Puppy Linux
Disk method http://www.geekstogo...over-your-data/
USB method http://puppylinux.com/flash-puppy.htm
Run the appropriate Seatools diagnostic software http://www.tacktech....tid=287#seagate
Post back with the requested details and the results of the testing.
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#3
xxmaxixx

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Hi. How do i look for LED from my hdd? BIOS and device manager doesnt seem to list the hdd and there isnt any weird noises.

Edited by xxmaxixx, 22 October 2011 - 01:07 PM.

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#4
phillpower2

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How do i look for LED from my hdd?

This will be on the computer case itself, when data is being read or copied to or from the HDD they blink quickly, they are commonly amber in colour.

BIOS and device manager doesnt seem to list the hdd and there isnt any weird noises.

This suggests that the HDD is dead and possibly caused by a failed PCB (printed circuit board).
If you can, borrow an external USB HDD enclosure like the one @ http://www.newegg.co...N82E16817182155 place the drive in it to see if it is functional.
If the HDD is dead check the warranty status @ http://support.seaga..._validation.jsp
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#5
xxmaxixx

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Stated warranty's covered till Jun 21, 2013. Will be getting enclosure by tmr. Huge amount of data to backup. Hopefully i can still retrieve the data stored.

Edited by xxmaxixx, 22 October 2011 - 11:22 PM.

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#6
phillpower2

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Stated warranty's covered till Jun 21, 2013. Will be getting enclosure by tmr. Huge amount of data to backup. Hopefully i can still retrieve the data stored.

Good news on the warranty, yes I hope you are able to retrieve your data using the HDD enclosure, Recuva may help with this but only if the HDD has power http://download.cnet...4-10753287.html
As you said the drive had been operating normally with no noises etc it does suggest a PCB issue and replacing that is something that a local Tech could do for you with the understanding that they did not erase any data on the drive, this decision however is yours to make as this option would almost certainly void your warranty.
Good luck and keep us posted on your progress.
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#7
xxmaxixx

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Turns out will eventually be going to seagate for replacement. Thanks for the help!
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#8
phillpower2

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You are welcome and thank you for the update, what was the outcome of the testing, did you recover your data?
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#9
xxmaxixx

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Does it make any difference if i plug my dead hdd on recuva? W/o even though data's retrieved, all of them unusable. This programme not applicable on my usage :|

Edited by xxmaxixx, 30 October 2011 - 09:05 AM.

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#10
phillpower2

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If the HDD is both mechanically and electrically dead then no Recuva will not work I`m afraid.
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