This is what has happened after hours of trouble shooting by the HP tech reps.
When I start up the computer, the HP welcome comes on then goes off like it should but then just comes right back. This process repeated itself over and over again and never gets to the windows welcome screen. One of the solutions was a static discharge. I ended up do Everything from doing the static discharge, resetting BIOS to a full system restore and everything in between under the direction of the HP Rep. We ended up sending the computer back the first time in August for a motherboard and the second time in September for a new CPU.
The computer now comes on and boots up, but if I put my arm next to it, the hair on my arm stands up, like static in the unit (one of the same problems I had before).
We now have a dedicated power line for this computer and a good surge protector, but we still have the same problem. It's acting like a grounding issue.
Can I put a ground wire on the case and attach it to a ground to remove the static? I don't want to accidentally send power back into the unit.