[ram1936]

I recently downloaded a software program on to my desktop upon installing it my system locked up and had to be restarted. I had trouble booting up but when it booted up all of my emails,contacts and internet favorites were gone. I did a system restore but I'm still unable to find these files. HELP!

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It would help if you told us what program that was. You have nothing to shame yourself for. We all have installed some wrong programme in our life, that's why we are here.

[ram1936]

It is a demo program called preferred patron a gift card sotware program.

[ram1936]

www.preferredpatron.com Also it might be another program Speak to Text thant was downloaded from ZDnet.

[gerryf]

I suspect that you are loading a different profile now by your description.

Look in

c:\documents and settings\

what do you see (folder names)?

[ram1936]

an all users folder and all 3 of our user folders.

[gerryf]

and those folders are named?

any with odd extensions .000 perhaps

what email program are you using?

[ram1936]

All Users, Del, Liz and Guest. Using Outlook Express 6.0

[gerryf]

OK, not as I expected.

Do this...search for *.dbx, making sure to look for hidden files and folders under ADVANCED in SEARCH.

[ram1936]

Well, finished the search pulled up all current emails but not the lost ones.