[Robert Glavish]

never mind I got it to work. Here is the log.
Results of screen317's Security Check version 0.99.24
Windows XP Service Pack 2 x64
Out of date service pack!!
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:
Windows Firewall Enabled!
ESET Online Scanner v3
Antivirus up to date!
```````````````````````````````
Anti-malware/Other Utilities Check:
Malwarebytes' Anti-Malware
Java™ 6 Update 20
Out of date Java installed!
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent
Windows Defender MSMpEng.exe
Microsoft Security Essentials msseces.exe
Microsoft Security Client Antimalware MsMpEng.exe
``````````End of Log````````````

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Hi!

These threat(s) below are currently in Quarantine/System Restore and shall be removed when we clean up our tools later on.

C:\System Volume Information\_restore{96CD4756-5AA5-4E34-90EF-82AD35A7DF2E}\RP279\A0076955.exe a variant of Win32/InstallCore.D application

____________________________________________________

From the looks of your SecurityCheck log, I can see that we have some outdated programs that need to be updated.

Lets address those programs that need updating now!

Java Outdated

Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.

• Microsoft: ‘Unprecedented Wave of Java Exploitation’
• Drive-by Trojan preying on out-of-date Java installations
• Ghosts of Java Haunt Users

Please follow these steps to remove older version Java components and update:

• Download the latest version of Java Runtime Environment (JRE) Version 7 and save it to your desktop.
• Look for "Java Platform, Standard Edition".
• Click the "Download JRE" button to the right.
• Read the License Agreement, and then check the box that says: "Accept License Agreement".
• From the list, select your OS and Platform:
  
  • 32-bit Select: Windows x86 Offline.
  • 64-bit Select: Windows x64.
• If a download for an Offline Installation is available, it is recommended to choose that and save the file to your desktop.
• Close any programs you may have running - especially your web browser.

Go to > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.

• Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-7-windows-i586.exe to install the newest version.
• If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
• When the Java Setup - Welcome window opens, click the Install > button.
• If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
• The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.

Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:

• Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
• Click Ok and reboot your computer.

NEXT


OTL Fix

We need to run an OTL Fix

• Please reopen on your desktop.
• Copy and Paste the following code into the textbox.
  

  :Services
  :OTL
  
  :Reg
  
  :Files
  ipconfig /flushdns /c
  :Commands
  [purity]
  [resethosts]
  [CreateRestorePoint]
  [emptytemp]
  [EMPTYFLASH]
  

• Push
• OTL may ask to reboot the machine. Please do so if asked.
• Click the OK button.
• A report will open. Copy and Paste that report in your next reply.
• If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.

NEXT:



You should consider installing XP Service Pack 3 now, as this is the point where I'd advise you to install it. It's your choice if you choose to install it.


NEXT:



OTL Custom Scan

We need to run an OTL Custom Scan

• Please reopen on your desktop.
• Copy and Paste the following code into the textbox.
  
  

  
  netsvcs
  drivers32
  hklm\software\clients\startmenuinternet|command /rs
  %USERPROFILE%\AppData\Local\Google\Chrome\User Data\*.* /s
  HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
  

• Push the button.
• A report will open. Copy and Paste that report in your next reply.

NEXT:



What outstanding issues (if any) are you still experiencing with your computer?

[SweetTech]

Hi!

These threat(s) below are currently in Quarantine/System Restore and shall be removed when we clean up our tools later on.

C:\System Volume Information\_restore{96CD4756-5AA5-4E34-90EF-82AD35A7DF2E}\RP279\A0076955.exe a variant of Win32/InstallCore.D application

____________________________________________________

From the looks of your SecurityCheck log, I can see that we have some outdated programs that need to be updated.

Lets address those programs that need updating now!

Java Outdated

Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.

• Microsoft: ‘Unprecedented Wave of Java Exploitation’
• Drive-by Trojan preying on out-of-date Java installations
• Ghosts of Java Haunt Users

Please follow these steps to remove older version Java components and update:

• Download the latest version of Java Runtime Environment (JRE) Version 7 and save it to your desktop.
• Look for "Java Platform, Standard Edition".
• Click the "Download JRE" button to the right.
• Read the License Agreement, and then check the box that says: "Accept License Agreement".
• From the list, select your OS and Platform:
  
  • 32-bit Select: Windows x86 Offline.
  • 64-bit Select: Windows x64.
• If a download for an Offline Installation is available, it is recommended to choose that and save the file to your desktop.
• Close any programs you may have running - especially your web browser.

Go to > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.

• Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
• Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
• Repeat as many times as necessary to remove each Java versions.
• Reboot your computer once all Java components are removed.
• Then from your desktop double-click on jre-7-windows-i586.exe to install the newest version.
• If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
• When the Java Setup - Welcome window opens, click the Install > button.
• If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
• The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.

Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:

• Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
• Click Ok and reboot your computer.

NEXT


OTL Fix

We need to run an OTL Fix

• Please reopen on your desktop.
• Copy and Paste the following code into the textbox.
  

  :Services
  :OTL
  
  :Reg
  
  :Files
  ipconfig /flushdns /c
  :Commands
  [purity]
  [resethosts]
  [CreateRestorePoint]
  [emptytemp]
  [EMPTYFLASH]
  

• Push
• OTL may ask to reboot the machine. Please do so if asked.
• Click the OK button.
• A report will open. Copy and Paste that report in your next reply.
• If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.

NEXT:



You should consider installing XP Service Pack 3 now, as this is the point where I'd advise you to install it. It's your choice if you choose to install it.


NEXT:



OTL Custom Scan

We need to run an OTL Custom Scan

• Please reopen on your desktop.
• Copy and Paste the following code into the textbox.
  
  

  
  netsvcs
  drivers32
  hklm\software\clients\startmenuinternet|command /rs
  %USERPROFILE%\AppData\Local\Google\Chrome\User Data\*.* /s
  HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
  

• Push the button.
• A report will open. Copy and Paste that report in your next reply.

NEXT:



What outstanding issues (if any) are you still experiencing with your computer?

[Robert Glavish]

Hello again, here is the log. I am installing SP3

All processes killed
========== SERVICES/DRIVERS ==========
========== OTL ==========
========== REGISTRY ==========
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Documents and Settings\Administrator\Desktop\cmd.bat deleted successfully.
C:\Documents and Settings\Administrator\Desktop\cmd.txt deleted successfully.
========== COMMANDS ==========
C:\WINDOWS\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully
Error creating restore point.

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 213571036 bytes
->Temporary Internet Files folder emptied: 263595046 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 61724631 bytes
->Flash cache emptied: 1133 bytes

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Flash cache emptied: 0 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes

User: NetworkService
->Temp folder emptied: 43510 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: UpdatusUser
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Flash cache emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 58612 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 28261441 bytes

Total Files Cleaned = 541.00 mb


[EMPTYFLASH]

User: Administrator
->Flash cache emptied: 0 bytes

User: All Users

User: Default User
->Flash cache emptied: 0 bytes

User: LocalService

User: NetworkService

User: UpdatusUser
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.31.0 log created on 10292011_091401

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...

[Robert Glavish]

no service pack 3 for x64 http://windows.micro...vice-pack-3-sp3

[Robert Glavish]

last OTL log

Error: Unable to interpret <netsvcs> in the current context!
Error: Unable to interpret <drivers32> in the current context!
Error: Unable to interpret <hklm\software\clients\startmenuinternet|command /rs> in the current context!
Error: Unable to interpret <%USERPROFILE%\AppData\Local\Google\Chrome\User Data\*.* /s> in the current context!
Error: Unable to interpret <HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU> in the current context!
Error: Unable to interpret <HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs> in the current context!

OTL by OldTimer - Version 3.2.31.0 log created on 10292011_092733

[SweetTech]

Ah. Okay.

I need to have you re-run OTL and perform a Custom Scan with it.

OTL Custom Scan

We need to run an OTL Custom Scan

• Please reopen on your desktop.
• Copy and Paste the following code into the textbox.
  
  

  
  netsvcs
  drivers32
  hklm\software\clients\startmenuinternet|command /rs
  %USERPROFILE%\AppData\Local\Google\Chrome\User Data\*.* /s
  HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs
  

• Push the Quick Scan button.
• A report will open. Copy and Paste that report in your next reply.

NEXT:



What outstanding issues (if any) are you still experiencing with your computer?

[SweetTech]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.