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TRojans got past ESET /need help in fixing


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#16
lulu48

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ok done here is the file report :


Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8040

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

10/29/2011 10:29:34 AM
mbam-log-2011-10-29 (10-29-34).txt

Scan type: Quick scan
Objects scanned: 175030
Time elapsed: 2 minute(s), 56 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 2
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\Typelib\{D518921A-4A03-425E-9873-B9A71756821E} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{CF54BE1C-9359-4395-8533-1657CF209CFE} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
  • 0

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#17
SweetTech

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Hi!

Please run the following scans:


ESET Online Scanner
I'd like us to scan your machine with ESET Online Scan

Note: It is recommended to disable on-board anti-virus program and anti-spyware programs while performing scans so there are no conflicts and it will speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once the scan is finished remember to re-enable your anti-virus along with your anti-spyware programs.



  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Make sure that the option "Remove found threats" is Unchecked
  • When the Computer scan settings display shows, click the Advanced option, the place a check next to the following (if it is not already checked):
    • Enable Anti-Stealth technology
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin
    scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as
    ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NEXT:


Security Check
Download Security Check by screen317 from here or here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

  • 0

#18
lulu48

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ok here is the security check up :

Results of screen317's Security Check version 0.99.24
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
ESET NOD32 Antivirus
ESET Online Scanner v3
Antivirus up to date! (On Access scanning disabled!)
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 21
Out of date Java installed!
Adobe Reader X (10.1.1)
Mozilla Firefox (3.6.23) Firefox Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

``````````End of Log````````````




here is the eset scan :

C:\System Volume Information\_restore{6B2054F2-6D06-4FE4-B65D-EF7DFC7612A0}\RP305\A0057428.EXE Win32/Toolbar.MyWebSearch application
C:\System Volume Information\_restore{6B2054F2-6D06-4FE4-B65D-EF7DFC7612A0}\RP305\A0057429.DLL Win32/Toolbar.MyWebSearch application
C:\System Volume Information\_restore{6B2054F2-6D06-4FE4-B65D-EF7DFC7612A0}\RP305\A0057430.scr Win32/Toolbar.MyWebSearch application
C:\TDSSKiller_Quarantine\26.10.2011_22.25.15\tdlfs0000\tsk0002.dta a variant of Win32/Olmarik.AWO trojan
C:\TDSSKiller_Quarantine\26.10.2011_22.25.15\tdlfs0000\tsk0005.dta Win32/Olmarik.AWO trojan
C:\TDSSKiller_Quarantine\26.10.2011_22.25.15\tdlfs0000\tsk0006.dta a variant of Win32/Olmarik.AXT trojan
C:\TDSSKiller_Quarantine\26.10.2011_22.25.15\tdlfs0001\tsk0002.dta a variant of Win32/Olmarik.AWO trojan
C:\TDSSKiller_Quarantine\26.10.2011_22.25.15\tdlfs0001\tsk0005.dta Win32/Olmarik.AWO trojan
C:\TDSSKiller_Quarantine\26.10.2011_22.25.15\tdlfs0001\tsk0006.dta a variant of Win32/Olmarik.AXT trojan



now what ?
  • 0

#19
SweetTech

SweetTech

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Hi!

These threat(s) below are currently in Quarantine/System Restore and shall be removed when we clean up our tools later on.

C:\System Volume Information\_restore{6B2054F2-6D06-4FE4-B65D-EF7DFC7612A0}\RP305\A0057428.EXE Win32/Toolbar.MyWebSearch application
C:\System Volume Information\_restore{6B2054F2-6D06-4FE4-B65D-EF7DFC7612A0}\RP305\A0057429.DLL Win32/Toolbar.MyWebSearch application
C:\System Volume Information\_restore{6B2054F2-6D06-4FE4-B65D-EF7DFC7612A0}\RP305\A0057430.scr Win32/Toolbar.MyWebSearch application
C:\TDSSKiller_Quarantine\26.10.2011_22.25.15\tdlfs0000\tsk0002.dta a variant of Win32/Olmarik.AWO trojan
C:\TDSSKiller_Quarantine\26.10.2011_22.25.15\tdlfs0000\tsk0005.dta Win32/Olmarik.AWO trojan
C:\TDSSKiller_Quarantine\26.10.2011_22.25.15\tdlfs0000\tsk0006.dta a variant of Win32/Olmarik.AXT trojan
C:\TDSSKiller_Quarantine\26.10.2011_22.25.15\tdlfs0001\tsk0002.dta a variant of Win32/Olmarik.AWO trojan
C:\TDSSKiller_Quarantine\26.10.2011_22.25.15\tdlfs0001\tsk0005.dta Win32/Olmarik.AWO trojan
C:\TDSSKiller_Quarantine\26.10.2011_22.25.15\tdlfs0001\tsk0006.dta a variant of Win32/Olmarik.AXT trojan


____________________________________________________

From the looks of your SecurityCheck log, I can see that we have some outdated programs that need to be updated.

Lets address those programs that need updating now!

Java Outdated

Important Note: Your version of Java is out of date. Older versions have vulnerabilities that malicious sites can use to exploit and infect your system.Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) Version 7 and save it to your desktop.
  • Look for "Java Platform, Standard Edition".
  • Click the "Download JRE" button to the right.
  • Read the License Agreement, and then check the box that says: "Accept License Agreement".
  • From the list, select your OS and Platform:
    • 32-bit Select: Windows x86 Offline.
    • 64-bit Select: Windows x64.
  • If a download for an Offline Installation is available, it is recommended to choose that and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
Go to Posted Image > Control Panel, double-click on Add/Remove Programs or Programs and Features in Vista/Windows 7 and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button and follow the onscreen instructions for the Java uninstaller.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-7-windows-i586.exe to install the newest version.
  • If using Windows 7 or Vista and the installer refuses to launch due to insufficient user permissions, then Run As Administrator.
  • When the Java Setup - Welcome window opens, click the Install > button.
  • If offered to install a Toolbar, just uncheck the box before continuing unless you want it.
  • The McAfee Security Scan Plus tool is installed by default unless you uncheck the McAfee installation box when updating Java.
Note: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications but it's not necessary.
To disable the JQS service if you don't want to use it:
  • Go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter.
  • Click Ok and reboot your computer.


NEXT



OTL Fix

We need to run an OTL Fix
  • Please reopen Posted Image on your desktop.
  • Copy and Paste the following code into the Posted Image textbox.
    :Services
    :OTL
    
    :Reg
    
    :Files
    ipconfig /flushdns /c
    :Commands
    [purity]
    [resethosts]
    [CreateRestorePoint]
    [emptytemp]
    [EMPTYFLASH]
    
  • Push Posted Image
  • OTL may ask to reboot the machine. Please do so if asked.
  • Click the OK button.
  • A report will open. Copy and Paste that report in your next reply.
  • If the machine reboots, the log will be located at C:\_OTL\MovedFiles\mmddyyyy_hhmmss.log, where mmddyyyy_hhmmss is the date of the tool run.


NEXT:



OTL Custom Scan

We need to run an OTL Custom Scan
  • Please reopen Posted Image on your desktop.
  • Copy and Paste the following code into the Posted Image textbox.


    netsvcs
    drivers32
    hklm\software\clients\startmenuinternet|command /rs
    %USERPROFILE%\AppData\Local\Google\Chrome\User Data\*.* /s
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs

  • Push the Posted Image button.
  • A report will open. Copy and Paste that report in your next reply.


NEXT:



What outstanding issues (if any) are you still experiencing with your computer?
  • 0

#20
lulu48

lulu48

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otl run fix


All processes killed
========== SERVICES/DRIVERS ==========
========== OTL ==========
========== REGISTRY ==========
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Documents and Settings\Lou Ann\Desktop\cmd.bat deleted successfully.
C:\Documents and Settings\Lou Ann\Desktop\cmd.txt deleted successfully.
========== COMMANDS ==========
C:\WINDOWS\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully
Restore point Set: OTL Restore Point (0)

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes
->FireFox cache emptied: 44071924 bytes
->Flash cache emptied: 977 bytes

User: All Users

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Flash cache emptied: 56502 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 4391046 bytes
->Flash cache emptied: 6157 bytes

User: Lou Ann
->Temp folder emptied: 23575774 bytes
->Temporary Internet Files folder emptied: 40409337 bytes
->Java cache emptied: 5485462 bytes
->FireFox cache emptied: 131498683 bytes
->Flash cache emptied: 2922445 bytes

User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 597139 bytes
->Java cache emptied: 1231 bytes
->Flash cache emptied: 24196 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 7304 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 1614709 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 42645264 bytes

Total Files Cleaned = 284.00 mb


[EMPTYFLASH]

User: Administrator
->Flash cache emptied: 0 bytes

User: All Users

User: Default User
->Flash cache emptied: 0 bytes

User: LocalService
->Flash cache emptied: 0 bytes

User: Lou Ann
->Flash cache emptied: 0 bytes

User: NetworkService
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.31.0 log created on 10312011_133029

Files\Folders moved on Reboot...
File\Folder C:\Documents and Settings\Lou Ann\Local Settings\Temp\Perflib_Perfdata_8c0.dat not found!

Registry entries deleted on Reboot...
  • 0

#21
SweetTech

SweetTech

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:)
  • 0

#22
lulu48

lulu48

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OTL logfile created on: 10/31/2011 1:38:02 PM - Run 1
OTL by OldTimer - Version 3.2.31.0 Folder = C:\Documents and Settings\Lou Ann\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

991.36 Mb Total Physical Memory | 545.00 Mb Available Physical Memory | 54.97% Memory free
2.34 Gb Paging File | 2.00 Gb Available in Paging File | 85.51% Paging File free
Paging file location(s): C:\pagefile.sys 1488 2976 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 38.28 Gb Total Space | 24.56 Gb Free Space | 64.15% Space Free | Partition Type: NTFS

Computer Name: LOU-354EE26C95E | User Name: Lou Ann | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2011/10/24 14:50:33 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Lou Ann\Desktop\OTL.exe
PRC - [2011/09/28 04:00:30 | 000,912,344 | ---- | M] (Mozilla Corporation) -- C:\Program Files\Mozilla Firefox\firefox.exe
PRC - [2009/03/19 11:44:50 | 000,731,840 | ---- | M] (ESET) -- C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
PRC - [2008/11/09 16:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) -- C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
PRC - [2008/04/14 05:42:20 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe


========== Modules (No Company Name) ==========

MOD - [2011/10/19 05:23:04 | 008,522,400 | ---- | M] () -- C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
MOD - [2011/09/28 04:00:32 | 001,015,256 | ---- | M] () -- C:\Program Files\Mozilla Firefox\js3250.dll
MOD - [2006/10/22 12:22:00 | 000,212,992 | ---- | M] () -- C:\WINDOWS\system32\nvapi.dll


========== Win32 Services (SafeList) ==========

SRV - [2009/03/19 11:48:08 | 000,020,680 | ---- | M] (ESET) [On_Demand | Stopped] -- C:\Program Files\ESET\ESET NOD32 Antivirus\EHttpSrv.exe -- (EhttpSrv)
SRV - [2009/03/19 11:44:50 | 000,731,840 | ---- | M] (ESET) [Auto | Running] -- C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe -- (ekrn)
SRV - [2008/11/09 16:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) [Auto | Running] -- C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe -- (YahooAUService)


========== Driver Services (SafeList) ==========

DRV - [2008/04/13 20:15:30 | 000,010,624 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\gameenum.sys -- (gameenum)
DRV - [2005/04/13 11:34:24 | 000,010,240 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\nvmpu401.sys -- (nvmpu401) Service for NVIDIA® nForce™
DRV - [2005/04/13 11:34:02 | 000,414,464 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\nvapu.sys -- (nvnforce) Service for NVIDIA® nForce™
DRV - [2005/04/13 11:32:42 | 000,053,376 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\nvax.sys -- (nvax) Service for NVIDIA® nForce™
DRV - [2004/04/02 15:40:00 | 000,021,760 | ---- | M] (NVIDIA Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\nv_agp.sys -- (nv_agp)
DRV - [2004/01/29 01:45:50 | 000,093,764 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\NVENET.sys -- (NVENET)
DRV - [2003/12/12 19:03:10 | 000,652,689 | ---- | M] (Agere Systems) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\ltmdmnt.sys -- (ltmodem5)
DRV - [2001/09/07 17:10:02 | 000,158,872 | ---- | M] (Kensington Technology Group) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\KMW_SYS.sys -- (KMW_SYS)
DRV - [2001/08/17 10:00:04 | 000,002,944 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\msmpu401.sys -- (ms_mpu401)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========


IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchDefaultBranded = 1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.bing.com/?pc=AVBR
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.search.param.yahoo-fr: "chrf-ytbm"
FF - prefs.js..browser.search.param.yahoo-fr-cjkt: "chrf-ytbm"
FF - prefs.js..browser.search.param.yahoo-type: "${8}"
FF - prefs.js..browser.startup.homepage: "http://www.msn.com/"
FF - prefs.js..extensions.enabledItems: [email protected]:1.0
FF - prefs.js..extensions.enabledItems: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}:6.0.29
FF - prefs.js..network.proxy.type: 0


FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@messenger.yahoo.com/YahooMessengerStatePlugin;version=1.0.0.6: C:\Program Files\Yahoo!\Shared\npYState.dll (Yahoo! Inc.)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\4.0.60831.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\extensions\\[email protected]: C:\Program Files\MyWebSearch\bar\1.bin
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 3.6.23\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2011/10/29 11:30:39 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 3.6.23\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2011/10/29 11:32:01 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Thunderbird\Extensions\\[email protected]: C:\Program Files\ESET\ESET NOD32 Antivirus\Mozilla Thunderbird [2010/08/17 18:29:01 | 000,000,000 | ---D | M]

[2010/08/20 14:46:14 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Lou Ann\Application Data\Mozilla\Extensions
[2011/10/22 18:28:07 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Lou Ann\Application Data\Mozilla\Firefox\Profiles\bcmlnk8f.default\extensions
[2011/10/31 13:34:57 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2011/10/31 13:25:54 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA}
[2011/10/31 13:25:38 | 000,000,000 | ---D | M] (Java Quick Starter) -- C:\PROGRAM FILES\JAVA\JRE6\LIB\DEPLOY\JQS\FF
[2011/10/31 13:25:37 | 000,476,904 | ---- | M] (Sun Microsystems, Inc.) -- C:\Program Files\mozilla firefox\plugins\npdeployJava1.dll

O1 HOSTS File: ([2011/10/31 13:30:31 | 000,000,098 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O4 - HKLM..\Run: [APSDaemon] C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [NvCplDaemon] C:\WINDOWS\System32\NvCpl.dll (NVIDIA Corporation)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_29)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1 71.242.0.12
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{2DB959D4-EDE0-452B-8DA6-4A38541A51A8}: DhcpNameServer = 192.168.1.1 71.242.0.12
O20 - HKLM Winlogon: Shell - (Explorer.exe) -C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) -C:\WINDOWS\system32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\Lou Ann\Application Data\Mozilla\Firefox\Desktop Background.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Lou Ann\Application Data\Mozilla\Firefox\Desktop Background.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2010/08/12 15:14:33 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

NetSvcs: 6to4 - File not found
NetSvcs: Ias - File not found
NetSvcs: Iprip - File not found
NetSvcs: Irmon - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: WmdmPmSp - File not found

Drivers32: msacm.iac2 - C:\WINDOWS\system32\iac25_32.ax (Intel Corporation)
Drivers32: msacm.l3acm - C:\WINDOWS\system32\l3codeca.acm (Fraunhofer Institut Integrierte Schaltungen IIS)
Drivers32: msacm.sl_anet - C:\WINDOWS\System32\sl_anet.acm (Sipro Lab Telecom Inc.)
Drivers32: msacm.trspch - C:\WINDOWS\System32\tssoft32.acm (DSP GROUP, INC.)
Drivers32: vidc.cvid - C:\WINDOWS\System32\iccvid.dll (Radius Inc.)
Drivers32: vidc.iv31 - C:\WINDOWS\System32\ir32_32.dll ()
Drivers32: vidc.iv32 - C:\WINDOWS\System32\ir32_32.dll ()
Drivers32: vidc.iv41 - C:\WINDOWS\System32\ir41_32.ax (Intel Corporation)
Drivers32: vidc.iv50 - C:\WINDOWS\System32\ir50_32.dll (Intel Corporation)
Drivers32: vidc.LEAD - LCODCCMP.DLL File not found

========== Files/Folders - Created Within 30 Days ==========

[2011/10/31 13:30:29 | 000,000,000 | ---D | C] -- C:\_OTL
[2011/10/31 13:26:23 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Java
[2011/10/29 12:29:00 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Lou Ann\Application Data\Apple Computer
[2011/10/29 11:31:49 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\QuickTime
[2011/10/29 11:31:23 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Apple Computer
[2011/10/29 11:26:53 | 000,000,000 | ---D | C] -- C:\Program Files\Apple Software Update
[2011/10/29 10:24:05 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\Malwarebytes' Anti-Malware
[2011/10/29 10:24:00 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2011/10/27 12:04:21 | 000,000,000 | -HSD | C] -- C:\RECYCLER
[2011/10/26 22:28:20 | 000,000,000 | ---D | C] -- C:\TDSSKiller_Quarantine
[2011/10/26 07:07:24 | 000,000,000 | ---D | C] -- C:\WINDOWS\temp
[2011/10/25 17:07:03 | 000,000,000 | RHSD | C] -- C:\cmdcons
[2011/10/25 17:02:39 | 000,518,144 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWREG.exe
[2011/10/25 17:02:39 | 000,406,528 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWSC.exe
[2011/10/25 17:02:39 | 000,212,480 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWXCACLS.exe
[2011/10/25 17:02:39 | 000,060,416 | ---- | C] (NirSoft) -- C:\WINDOWS\NIRCMD.exe
[2011/10/25 17:02:18 | 000,000,000 | ---D | C] -- C:\WINDOWS\ERDNT
[2011/10/25 17:01:50 | 000,000,000 | ---D | C] -- C:\Qoobox
[2011/10/25 17:01:42 | 000,000,000 | R--D | C] -- C:\Documents and Settings\Lou Ann\My Documents\My Videos
[2011/10/25 17:01:42 | 000,000,000 | R--D | C] -- C:\Documents and Settings\All Users\Documents\My Videos
[2011/10/25 17:01:42 | 000,000,000 | R--D | C] -- C:\Documents and Settings\All Users\Documents\My Music
[2011/10/24 16:08:07 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft Security Client
[2011/10/24 14:50:18 | 000,584,192 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Lou Ann\Desktop\OTL.exe
[2011/10/24 13:19:36 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Lou Ann\Application Data\SUPERAntiSpyware.com
[2011/10/24 13:19:01 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\SUPERAntiSpyware.com
[2011/10/22 23:29:51 | 000,000,000 | ---D | C] -- C:\Documents and Settings\LocalService\Application Data\TightVNC
[2011/10/22 23:29:20 | 000,000,000 | ---D | C] -- C:\Program Files\ShowMyPCService
[2011/10/22 15:59:16 | 000,000,000 | -H-D | C] -- C:\Documents and Settings\All Users\Application Data\Common Files
[2011/10/22 15:42:57 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\MFAData
[2011/10/22 10:49:53 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\STOPzilla!
[2011/10/21 17:33:51 | 000,000,000 | ---D | C] -- C:\Documents and Settings\LocalService\Application Data\Macromedia
[2011/10/21 17:33:45 | 000,000,000 | ---D | C] -- C:\Documents and Settings\LocalService\Application Data\Adobe
[2011/10/20 10:22:21 | 000,000,000 | ---D | C] -- C:\Documents and Settings\NetworkService\Application Data\Sun
[2011/10/20 10:21:26 | 000,000,000 | ---D | C] -- C:\Documents and Settings\NetworkService\Application Data\Macromedia
[2011/10/20 10:21:16 | 000,000,000 | ---D | C] -- C:\Documents and Settings\NetworkService\Application Data\Adobe
[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2011/10/31 13:33:40 | 000,088,566 | ---- | M] () -- C:\WINDOWS\System32\nvapps.xml
[2011/10/31 13:33:01 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2011/10/31 13:32:36 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2011/10/31 13:30:31 | 000,000,098 | ---- | M] () -- C:\WINDOWS\System32\drivers\etc\Hosts
[2011/10/31 08:14:29 | 000,000,424 | -H-- | M] () -- C:\WINDOWS\tasks\MP Scheduled Scan.job
[2011/10/29 10:24:05 | 000,000,784 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/10/27 12:06:41 | 000,000,512 | ---- | M] () -- C:\Documents and Settings\Lou Ann\Desktop\MBR.dat
[2011/10/25 17:07:15 | 000,000,327 | RHS- | M] () -- C:\boot.ini
[2011/10/24 16:08:40 | 000,001,945 | ---- | M] () -- C:\WINDOWS\epplauncher.mif
[2011/10/24 14:50:33 | 000,584,192 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Lou Ann\Desktop\OTL.exe
[2011/10/22 11:19:57 | 000,000,240 | ---- | M] () -- C:\WINDOWS\System32\drivers\kgpcpy.cfg
[2011/10/22 08:22:17 | 000,017,408 | ---- | M] () -- C:\Documents and Settings\Lou Ann\Local Settings\Application Data\WebpageIcons.db
[2011/10/12 11:26:36 | 000,263,024 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2011/10/12 11:14:12 | 000,001,393 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files Created - No Company Name ==========

[2011/10/29 11:26:54 | 000,001,830 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Apple Software Update.lnk
[2011/10/29 10:24:05 | 000,000,784 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/10/27 12:06:41 | 000,000,512 | ---- | C] () -- C:\Documents and Settings\Lou Ann\Desktop\MBR.dat
[2011/10/25 17:07:14 | 000,000,211 | ---- | C] () -- C:\Boot.bak
[2011/10/25 17:07:09 | 000,260,272 | RHS- | C] () -- C:\cmldr
[2011/10/25 17:02:40 | 000,208,896 | ---- | C] () -- C:\WINDOWS\MBR.exe
[2011/10/25 17:02:39 | 000,256,000 | ---- | C] () -- C:\WINDOWS\PEV.exe
[2011/10/25 17:02:39 | 000,098,816 | ---- | C] () -- C:\WINDOWS\sed.exe
[2011/10/25 17:02:39 | 000,080,412 | ---- | C] () -- C:\WINDOWS\grep.exe
[2011/10/25 17:02:39 | 000,068,096 | ---- | C] () -- C:\WINDOWS\zip.exe
[2011/10/24 16:13:35 | 000,000,424 | -H-- | C] () -- C:\WINDOWS\tasks\MP Scheduled Scan.job
[2011/10/24 16:08:40 | 000,001,945 | ---- | C] () -- C:\WINDOWS\epplauncher.mif
[2011/10/24 16:08:19 | 000,001,680 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Microsoft Security Essentials.lnk
[2011/10/22 11:19:57 | 000,000,240 | ---- | C] () -- C:\WINDOWS\System32\drivers\kgpcpy.cfg
[2011/10/22 08:22:12 | 000,017,408 | ---- | C] () -- C:\Documents and Settings\Lou Ann\Local Settings\Application Data\WebpageIcons.db
[2010/09/14 12:49:11 | 000,000,130 | ---- | C] () -- C:\Documents and Settings\Lou Ann\Local Settings\Application Data\fusioncache.dat
[2010/09/13 21:33:51 | 000,104,291 | ---- | C] () -- C:\WINDOWS\hpoins04.dat.temp
[2010/09/13 21:33:51 | 000,017,176 | ---- | C] () -- C:\WINDOWS\hpomdl04.dat.temp
[2010/08/21 23:52:01 | 000,000,000 | ---- | C] () -- C:\WINDOWS\HPMProp.INI
[2010/08/21 17:49:04 | 000,104,291 | ---- | C] () -- C:\WINDOWS\hpoins04.dat
[2010/08/21 17:49:04 | 000,017,176 | ---- | C] () -- C:\WINDOWS\hpomdl04.dat
[2010/08/13 11:25:51 | 000,000,019 | ---- | C] () -- C:\WINDOWS\popcinfo.dat
[2010/08/12 18:09:15 | 000,000,000 | ---- | C] () -- C:\WINDOWS\nsreg.dat
[2010/08/12 17:59:06 | 000,000,122 | R--- | C] () -- C:\WINDOWS\System32\drivers\ramsed.bin
[2010/08/12 17:59:05 | 000,001,024 | R--- | C] () -- C:\WINDOWS\System32\drivers\jedih2rx.bin
[2010/08/12 15:18:08 | 000,002,048 | --S- | C] () -- C:\WINDOWS\bootstat.dat
[2010/08/12 15:10:36 | 000,021,640 | ---- | C] () -- C:\WINDOWS\System32\emptyregdb.dat
[2010/08/12 11:03:15 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI
[2010/08/12 11:00:21 | 000,263,024 | ---- | C] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2009/08/03 15:07:42 | 000,403,816 | ---- | C] () -- C:\WINDOWS\System32\OGACheckControl.dll
[2009/08/03 15:07:42 | 000,230,768 | ---- | C] () -- C:\WINDOWS\System32\OGAEXEC.exe
[2008/04/14 05:55:28 | 000,001,804 | ---- | C] () -- C:\WINDOWS\System32\Dcache.bin
[2006/12/31 07:57:08 | 000,004,569 | ---- | C] () -- C:\WINDOWS\System32\secupd.dat
[2006/10/22 12:22:00 | 001,662,976 | ---- | C] () -- C:\WINDOWS\System32\nvwdmcpl.dll
[2006/10/22 12:22:00 | 001,622,016 | ---- | C] () -- C:\WINDOWS\System32\nwiz.exe
[2006/10/22 12:22:00 | 001,470,464 | ---- | C] () -- C:\WINDOWS\System32\nview.dll
[2006/10/22 12:22:00 | 001,339,392 | ---- | C] () -- C:\WINDOWS\System32\nvdspsch.exe
[2006/10/22 12:22:00 | 001,019,904 | ---- | C] () -- C:\WINDOWS\System32\nvwimg.dll
[2006/10/22 12:22:00 | 000,581,632 | ---- | C] () -- C:\WINDOWS\System32\nvhwvid.dll
[2006/10/22 12:22:00 | 000,466,944 | ---- | C] () -- C:\WINDOWS\System32\nvshell.dll
[2006/10/22 12:22:00 | 000,442,368 | ---- | C] () -- C:\WINDOWS\System32\nvappbar.exe
[2006/10/22 12:22:00 | 000,425,984 | ---- | C] () -- C:\WINDOWS\System32\keystone.exe
[2006/10/22 12:22:00 | 000,286,720 | ---- | C] () -- C:\WINDOWS\System32\nvnt4cpl.dll
[2006/10/22 12:22:00 | 000,212,992 | ---- | C] () -- C:\WINDOWS\System32\nvapi.dll
[2004/09/29 04:35:36 | 000,376,968 | ---- | C] () -- C:\WINDOWS\System32\perfh009.dat
[2004/09/29 04:35:36 | 000,272,128 | ---- | C] () -- C:\WINDOWS\System32\perfi009.dat
[2004/09/29 04:35:36 | 000,028,626 | ---- | C] () -- C:\WINDOWS\System32\perfd009.dat
[2004/09/29 04:35:34 | 000,051,376 | ---- | C] () -- C:\WINDOWS\System32\perfc009.dat
[2004/09/29 04:35:30 | 013,107,200 | ---- | C] () -- C:\WINDOWS\System32\oembios.bin
[2004/09/29 04:35:30 | 000,004,463 | ---- | C] () -- C:\WINDOWS\System32\oembios.dat
[2004/09/29 04:35:20 | 000,000,741 | ---- | C] () -- C:\WINDOWS\System32\noise.dat
[2004/09/29 04:34:52 | 000,673,088 | ---- | C] () -- C:\WINDOWS\System32\mlang.dat
[2004/09/29 04:34:50 | 000,046,258 | ---- | C] () -- C:\WINDOWS\System32\mib.bin
[2004/09/29 04:34:06 | 000,218,003 | ---- | C] () -- C:\WINDOWS\System32\dssec.dat
[2001/05/29 11:23:34 | 000,002,918 | ---- | C] () -- C:\WINDOWS\System32\kid_inst.dll

========== LOP Check ==========

[2011/10/22 15:59:16 | 000,000,000 | -H-D | M] -- C:\Documents and Settings\All Users\Application Data\Common Files
[2010/08/17 18:28:50 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\ESET
[2011/10/22 19:26:27 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\MFAData
[2011/10/22 11:25:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\STOPzilla!
[2011/10/22 23:27:01 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\TEMP
[2011/04/02 19:03:23 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Lou Ann\Application Data\FoxyTunes
[2010/11/07 11:38:28 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Lou Ann\Application Data\URSoft
[2011/10/31 08:14:29 | 000,000,424 | -H-- | M] () -- C:\WINDOWS\Tasks\MP Scheduled Scan.job

========== Purity Check ==========



========== Custom Scans ==========


< hklm\software\clients\startmenuinternet|command /rs >
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\Avant.Browser\shell\open\command\\: C:\Program Files\Avant Browser\avant.exe [2010/09/03 20:00:34 | 001,368,888 | ---- | M] (Avant Force)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\InstallInfo\\HideIconsCommand: "C:\Program Files\Mozilla Firefox\uninstall\helper.exe" /HideShortcuts [2011/09/28 04:00:33 | 000,552,464 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\InstallInfo\\ShowIconsCommand: "C:\Program Files\Mozilla Firefox\uninstall\helper.exe" /ShowShortcuts [2011/09/28 04:00:33 | 000,552,464 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\InstallInfo\\ReinstallCommand: "C:\Program Files\Mozilla Firefox\uninstall\helper.exe" /SetAsDefaultAppGlobal [2011/09/28 04:00:33 | 000,552,464 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\shell\open\command\\: C:\Program Files\Mozilla Firefox\firefox.exe [2011/09/28 04:00:30 | 000,912,344 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\shell\properties\command\\: "C:\Program Files\Mozilla Firefox\firefox.exe" -preferences [2011/09/28 04:00:30 | 000,912,344 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\FIREFOX.EXE\shell\safemode\command\\: "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode [2011/09/28 04:00:30 | 000,912,344 | ---- | M] (Mozilla Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\ReinstallCommand: "C:\WINDOWS\system32\ie4uinit.exe" -reinstall [2011/08/22 07:56:56 | 000,174,080 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\HideIconsCommand: "C:\WINDOWS\system32\ie4uinit.exe" -hide [2011/08/22 07:56:56 | 000,174,080 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\InstallInfo\\ShowIconsCommand: "C:\WINDOWS\system32\ie4uinit.exe" -show [2011/08/22 07:56:56 | 000,174,080 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\shell\naom\command\\: "C:\Program Files\Internet Explorer\iexplore.exe" -extoff [2009/03/08 14:09:26 | 000,638,816 | ---- | M] (Microsoft Corporation)
HKEY_LOCAL_MACHINE\software\clients\startmenuinternet\IEXPLORE.EXE\shell\open\command\\: "C:\Program Files\Internet Explorer\iexplore.exe" [2009/03/08 14:09:26 | 000,638,816 | ---- | M] (Microsoft Corporation)

< %USERPROFILE%\AppData\Local\Google\Chrome\User Data\*.* /s >

< HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU >

< HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install|LastSuccessTime /rs >
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update\Results\Install\\LastSuccessTime: 2011-10-27 02:48:58

========== Alternate Data Streams ==========

@Alternate Data Stream - 128 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:1CE11B51
@Alternate Data Stream - 121 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:B3D74A13

< End of report >




my computer runs a little slow not sure after all of this , i did another eset scan and i guess the 9 viruses are in what quarentined ? or after all of this are they gone ?
  • 0

#23
lulu48

lulu48

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ohhh and my original Eset says it needs to be reinstalled now . what caused that ?. someone put in for me and i dont have a disc for it . do you know of a decent virus scanner i can download for free to use all the time and from where ? thank you
  • 0

#24
SweetTech

SweetTech

    Sir SpamAlot

  • Retired Staff
  • 7,671 posts
Hi!

You can try to re-install ESET by re-downloading ESET Anti-Virus from their website. www.eset.com or download a free anti-virus program like Microsoft Security Essentials.
  • 0

#25
lulu48

lulu48

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Thank you for that information what do i do from here ? those viruses were not deleted were they ? they still show up in the eset scan i downloaded . as quarantined . and if i download eset from the website does it take out the one you told me to download first ? and if so does that mean the viruses are still in computer ? I do appreciate your help .
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#26
SweetTech

SweetTech

    Sir SpamAlot

  • Retired Staff
  • 7,671 posts
Hi!

Those viruses that are in quarantine, have not been removed yet. We will remove them when we clean-up our tools.

If you download ESET from the website, you should just be able to update to the latest version.

We will clean-up our tools now.


Your logs appear to be clean, so if you have no further issues with your computer, then please proceed with the following housekeeping procedures outlined below.



Time for some housekeeping
The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bolded text into the Run box and click OK: ComboFix /Uninstall



NEXT:



OTL Fix

We need to run an OTL Fix
  • Please reopen Posted Image on your desktop.
  • Copy and Paste the following code into the Posted Image textbox.
    :Commands
    [ClearAllRestorePoints]
    
  • Push Posted Image
  • OTL may ask to reboot the machine. Please do so if asked.
  • Click the OK button.
  • A report will open. Copy and Paste that report in your next reply.


NEXT:



OTL Clean-Up

We Need to Clean Up our Mess
Our work on your machine has left considerable leftovers on your box. Let's clean those up real quick:
  • Reopen Posted Image on your desktop.
  • Click on Posted Image
  • You will be prompted to reboot your system. Please do so.
If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.


NEXT:



All Clean Speech

===> Make sure you've re-enabled any Security Programs that we may have disabled during the malware removal process. <===



Below I have included a number of recommendations for how to protect your computer against malware infections.


Updated Anti-Virus Program
It's essential that you have an updated anti-virus program running on your computer. You don't want to run more than one as it can cause program conflicts, as well as false positives

You can view an excellent list of Free Security Software programs that has been compiled by GeekstoGo.


Avoid P2P Programs

Remember that no matter how clean the program you're using for peer-to-peer filesharing may be, it offers no guarantees regarding the cleanliness of files you may choose to download. All files available via p2p filesharing carry a high risk, particularly those that offer you illegitimate methods of using legitimate software programs without paying for them. Some further readings on this subject, along the included links, are as follows: File-Sharing, otherwise known as Peer To Peer and Risks of File-Sharing Technology.

If you have any of these programs installed then I highly suggest you uninstall them.

NOTE: Take care when answering any questions posed by an uninstaller. Some questions may be worded to deceive you into keeping the program.


Internet Browsers

Many of the users that I assist here on the forums, ask me which programs they can use to prevent themselves from getting infected again in the future. The best answer I can give you is too practice safe browsing.

Please consider using an alternative browser such as Google Chrome or Opera. They are both much more secure than Internet Explorer, immune to almost all known browser hijackers, and also have great built-in pop-up blockers.

I also suggest you make your Internet Explore more secure.


Make Internet Explorer more secure

  • Click Start > Run
  • Type Inetcpl.cpl & click OK
  • Click on the Security tab
  • Click Reset all zones to default level
  • Make sure the Internet Zone is selected & Click Custom level
  • In the ActiveX section, set the first two options ("Download signed and unsigned ActiveX controls) to "Prompt", and ("Initialize and Script ActiveX controls not marked as safe") to "Disable".
  • Next Click OK, then Apply button and then OK to exit the Internet Properties page.



Extra Goodies

  • It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
    Strong passwords: How to create and use them
    then consider a password keeper, to keep all your passwords safe.
  • Keep Windows updated by regularly checking their website at: http://windowsupdate.microsoft.com/
    This will ensure your computer has always the latest security updates available installed on your computer.
  • You should run an updated scan with MalwareBytes' Anti-Malware weekly. Instructions are included below:

    • Open Malwarebytes' Anti-Malware
    • Select the Update tab
    • Click Check for Updates

  • Be weary of e-mails from unknown senders. Keep the following in mind as well: If it's to good to be true, then it more than likely is.

  • FileHippo Update Checker is an extremely helpful program that will tell you which of your programs need to be updated. Its important to keep programs up to date so that malware doesn't exploit any old security flaws.
  • WOT, Web of Trust, warns you about risky websites that try to scam visitors, deliver malware or send spam. Protect your computer against online threats by using WOT as your front-line layer of protection when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites:
    • Green to go
    • Yellow for caution
    • Red to stop
    WOT has an addon available for Chrome and Opera.
  • Keep a backup of your important files - Now, more than ever, it's especially important to protect your digital files and memories. This article is full of good information on alternatives for home backup solutions.
  • In light of your recent issue, I'm sure you'd like to avoid any future infections. Please take a look at these well written articles:
    Think Prevention.
    PC Safety and Security--What Do I Need?.
**Be very wary with any security software that is advertised in popups or in other ways. They are not only usually of no use, but often have malware in them.

Thank you for your patience, and performing all of the procedures requested.

Please respond one last time so we can consider the thread resolved and close it, thank-you.

Cheers,
SweetTech.
  • 0

#27
lulu48

lulu48

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========== COMMANDS ==========
Restore points cleared and new OTL Restore Point set!

OTL by OldTimer - Version 3.2.31.0 log created on 11012011_102130
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#28
SweetTech

SweetTech

    Sir SpamAlot

  • Retired Staff
  • 7,671 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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