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failed to save components for the file\\system 32


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#1
camh104

camh104

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My computer has been wiped out. I have no more files and I have been getting this error:
failed to save components for the file\\system 32.
Everything is gone. I tried starting in system restore and I can not get it to restore or fix. I tried to download spybot, I get an error. I am able to get on line, that is the only icon that remains.
I did the hijack this and this is my log below. I do not know how to get my things back?Thanks!


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:48:35 PM, on 10/25/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\OA012Mon.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\WSED\WSED.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Battery Meter\BTMeter.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\GridinSoft Trojan Killer\trojankiller.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.live.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/USCON/1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://g.msn.com/USCON/1
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Sammsoft Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [OA012Mon] C:\WINDOWS\OA012Mon.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [WSED] C:\Program Files\WSED\WSED.exe
O4 - HKLM\..\Run: [BTMeter] C:\Program Files\Battery Meter\BTMeter.exe
O4 - HKLM\..\Run: [CapsLKNotify] C:\Program Files\CapsLKNotify\CapsLKNotify.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "c:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [dellsupportcenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P dellsupportcenter
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe
O4 - HKLM\..\Run: [CEAdYGfMvFO.exe] C:\Documents and Settings\All Users\Application Data\CEAdYGfMvFO.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil10h_ActiveX.exe -update activex
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.appl...ex/qtplugin.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebo...oUploader55.cab
O16 - DPF: {CEDDF50D-9FA7-41A8-BCD0-6350D1ED2306} (SecurityManager Class) - https://care.windstr...aller_3-0-0.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.ad...Plus/1.6/gp.cab
O16 - DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} (JuniperSetupControlXP Class) - https://intranet.lvh...perSetupSP1.cab
O16 - DPF: {EFD3EA56-234D-4240-90EA-CC9FA3AF5A01} (ConnectivityTester Class) - https://care.windstr...TELControls.cab
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} (JuniperSetupClientControl Class) - https://intranet.lvh...SetupClient.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG10\avgpp.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: AVGIDSAgent - Unknown owner - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgwdsvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 9706 bytes
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#2
RKinner

RKinner

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Reboot and when you see the maker's logo, hear a beep or it talks about F8, start tapping the F8 key slowly. Keep tapping until the Safe Mode Menu appears and choose Safe Mode with Networking. Login with your usual login.

Run HJT again, Scan only.

Check this line:

O4 - HKLM\..\Run: [CEAdYGfMvFO.exe] C:\Documents and Settings\All Users\Application Data\CEAdYGfMvFO.exe

Then hit Fix Checked.

Do not reboot yet.

Close all programs so that you are at your desktop.
Double-click on the My Computer icon.
Select the Tools menu and click Folder Options.
After the new window appears select the View tab.
Put a checkmark in the checkbox labeled Display the contents of system folders.
Under the Hidden files and folders section select the radio button labeled Show hidden files and folders.
Remove the checkmark from the checkbox labeled Hide file extensions for known file types.
Remove the checkmark from the checkbox labeled Hide protected operating system files.
Press the Apply button and then the OK button and exit My Computer.



Right click on Start and select Explore All Users.

Navigate to:
C:\Documents and Settings\All Users\Application Data

Look for any more files that end in .exe and right click and Delete them.
Navigate to:
C:\Recycle.Bin (if it exists.)
Delete All Files in the folder.

ComboFix
:!: If you have a previous version of Combofix.exe, delete it and download a fresh copy. :!:

:!: It must be saved to your desktop, do not run it :!:

:!: Disable your Antivirus software when downloading or running Combofix. If it has Script Blocking features, please disable these as well. See: http://www.bleepingc...opic114351.html


Download and Save this file -- to your Desktop -- from either of these two sources:
http://download.blee...Bs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe

Doubleclick on ComboFix to start the program.



* :!: Important: Have no other programs running. Your Task Bar should be clear of any program entries including your Browser.


* A window may open with a series of Disclaimers. Accept the Disclaimers to start the fix. Allow it to install the Recovery Console then Continue. When the scan completes Notepad will open with with your results log open. Do a File, Exit and answer 'Yes' to save changes.


A caution - Do not run Combofix more than once. Do not touch your mouse/keyboard until the scan has completed, as this may cause the process to stall or your computer to lock. The scan will temporarily disable your desktop, and if interrupted may leave your desktop disabled. If this occurs, please reboot to restore the desktop. Even when ComboFix appears to be doing nothing, look at your Drive light. If it is flashing, Combofix is still at work.

A file will be created at => C:\Combofix.txt. I'll need to see that in your reply.

Re-activate your anti-virus at this time :!:

Ron
  • 0

#3
camh104

camh104

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I did as you directed and I am including my log. It appears to be successful as my start up menu now contains my things again. Thank you for your help. Please let me know if there are further steps I need to take. Thank you again.


------- Supplementary Scan -------
.
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
TCP: DhcpNameServer = 192.168.254.254
FF - ProfilePath - c:\documents and settings\CATIE\Application Data\Mozilla\Firefox\Profiles\1gg6z8v5.default\
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: [email protected] - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\AVG\AVG10\Firefox
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-dellsupportcenter - c:\program files\Dell Support Center\bin\sprtcmd.exe
SafeBoot-mcmscsvc
SafeBoot-MCODS
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-10-26 23:50
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
.
c:\docume~1\CATIE\LOCALS~1\Temp\catchme.dll 53248 bytes executable
.
scan completed successfully
hidden files: 1
.
**************************************************************************
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: WDC_WD1600BEVT-75ZCT2 rev.11.01A11 -> Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
.
device: opened successfully
user: MBR read successfully
error: Read A device attached to the system is not functioning.
kernel: MBR read successfully
detected disk devices:
detected hooks:
\Driver\atapi DriverStartIo -> 0x86A052C6
user & kernel MBR OK
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(1080)
c:\windows\system32\WININET.dll
c:\windows\System32\BCMLogon.dll
c:\windows\WinSxS\x86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_150c9e8b\MFC80.DLL
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.6195_x-ww_44262b86\MSVCR80.dll
.
- - - - - - - > 'lsass.exe'(1140)
c:\windows\system32\WININET.dll
.
Completion time: 2011-10-26 23:59:56
ComboFix-quarantined-files.txt 2011-10-27 03:59
.
  • 0

#4
RKinner

RKinner

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I don't think we are quite done. Your Combofix log doesn't look like it worked or else you didn't copy it all.

Download TDSSKiller:
http://support.kaspe.../tdsskiller.exe
Save it to your desktop then run it.
Double click on TDSSKiller.exe
If TDSSKiller alerts you that the system needs to reboot, please consent.
When done, a log file should be created on your C: drive named "TDSSKiller.txt" please copy and paste the contents in your next reply.

Download aswMBR.exe ( 511KB ) to your desktop.
Double click the aswMBR.exe to run it
Click the "Scan" button to start scan
On completion of the scan (Note if the Fix button is enabled (not the FixMBR button) and tell me) click save log, save it to your desktop and post in your next reply

Now try Combofix again. Remember your anti-virus must be off while you are downloading or running Combofix.

Ron
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#5
camh104

camh104

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You are right, it didn't work. When I turned the computer on this morning everything was gone again and I am back to step one. I attempted this morning but under safemode with networking I was unable to get a connection to the internet. One thing I noted last night was in safemode, I couldn't find my AVG, everything appeared wiped out there too? I will try your suggestions and repost the results. Thank you again.
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#6
camh104

camh104

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Here is the new log for combofix:
ComboFix 11-10-27.06 - CAROL 10/27/2011 19:06:01.3.2 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1014.331 [GMT -4:00]
Running from: c:\documents and settings\CAROL\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Outdated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\CAROL\Local Settings\Application Data\Eapnetusb\usernet64.dll
c:\program files\StartNow Toolbar
c:\program files\StartNow Toolbar\Resources\images\engine_images.png
c:\program files\StartNow Toolbar\Resources\images\engine_maps.png
c:\program files\StartNow Toolbar\Resources\images\engine_news.png
c:\program files\StartNow Toolbar\Resources\images\engine_videos.png
c:\program files\StartNow Toolbar\Resources\images\engine_web.png
c:\program files\StartNow Toolbar\Resources\images\icon_amazon.png
c:\program files\StartNow Toolbar\Resources\images\icon_ebay.png
c:\program files\StartNow Toolbar\Resources\images\icon_facebook.png
c:\program files\StartNow Toolbar\Resources\images\icon_games.png
c:\program files\StartNow Toolbar\Resources\images\icon_msn.png
c:\program files\StartNow Toolbar\Resources\images\icon_shopping.png
c:\program files\StartNow Toolbar\Resources\images\icon_travel.png
c:\program files\StartNow Toolbar\Resources\images\icon_twitter.png
c:\program files\StartNow Toolbar\Resources\images\startnow_logo.png
c:\program files\StartNow Toolbar\Resources\installer.xml
c:\program files\StartNow Toolbar\Resources\protect\index.html
c:\program files\StartNow Toolbar\Resources\protect\NotIE6.css
c:\program files\StartNow Toolbar\Resources\protect\OnlyIE6.css
c:\program files\StartNow Toolbar\Resources\protect\SearchProtectIcon.png
c:\program files\StartNow Toolbar\Resources\protect\window.css
c:\program files\StartNow Toolbar\Resources\protect\window.js
c:\program files\StartNow Toolbar\Resources\reactivate\index.html
c:\program files\StartNow Toolbar\Resources\reactivate\LeftImage.png
c:\program files\StartNow Toolbar\Resources\reactivate\NotIE6.css
c:\program files\StartNow Toolbar\Resources\reactivate\OnlyIE6.css
c:\program files\StartNow Toolbar\Resources\reactivate\window.css
c:\program files\StartNow Toolbar\Resources\reactivate\window.js
c:\program files\StartNow Toolbar\Resources\skin\chevron_button.png
c:\program files\StartNow Toolbar\Resources\skin\searchbox_button_hover.png
c:\program files\StartNow Toolbar\Resources\skin\searchbox_button_normal.png
c:\program files\StartNow Toolbar\Resources\skin\searchbox_dropdown_button_normal.png
c:\program files\StartNow Toolbar\Resources\skin\searchbox_input_background.png
c:\program files\StartNow Toolbar\Resources\skin\searchbox_input_left.png
c:\program files\StartNow Toolbar\Resources\skin\searchbox_input_middle.png
c:\program files\StartNow Toolbar\Resources\skin\separator.png
c:\program files\StartNow Toolbar\Resources\skin\splitter.png
c:\program files\StartNow Toolbar\Resources\skin\toolbarbutton_ff_hover_c.png
c:\program files\StartNow Toolbar\Resources\skin\toolbarbutton_ie_hover_c.png
c:\program files\StartNow Toolbar\Resources\skin\toolbarbutton_ie_hover_l.png
c:\program files\StartNow Toolbar\Resources\skin\toolbarbutton_ie_hover_r.png
c:\program files\StartNow Toolbar\Resources\skin\toolbarbutton_ie_normal_c.png
c:\program files\StartNow Toolbar\Resources\skin\toolbarbutton_ie_normal_l.png
c:\program files\StartNow Toolbar\Resources\skin\toolbarbutton_ie_normal_r.png
c:\program files\StartNow Toolbar\Resources\toolbar.xml
c:\program files\StartNow Toolbar\Resources\update.xml
c:\program files\StartNow Toolbar\StartNowToolbarUninstall.exe
c:\program files\StartNow Toolbar\ToOLbar32.dll
c:\program files\StartNow Toolbar\ToolbarUpdaterService.exe
c:\program files\StartNow Toolbar\uninstall.dat
.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Legacy_Updater_Service_for_StartNow_Toolbar
-------\Legacy_Updater_Service_for_StartNow_Toolbar
-------\Service_Updater Service for StartNow Toolbar
-------\Service_Updater Service for StartNow Toolbar
.
.
((((((((((((((((((((((((( Files Created from 2011-09-27 to 2011-10-27 )))))))))))))))))))))))))))))))
.
.
2011-10-27 22:01 . 2011-10-27 22:00 723294 ----a-w- c:\windows\unins000.exe
2011-10-27 22:00 . 2011-10-27 22:01 -------- d-----w- c:\program files\Quick Web Player
2011-10-27 11:21 . 2011-10-27 11:21 -------- d-----w- c:\documents and settings\SHANNON\Application Data\Malwarebytes
2011-10-27 11:21 . 2011-10-27 11:21 -------- d-----w- c:\program files\CCleaner
2011-10-27 11:21 . 2011-10-27 23:17 -------- d-----w- c:\documents and settings\CAROL\Local Settings\Application Data\Eapnetusb
2011-10-27 04:54 . 2011-10-27 04:54 388096 ----a-r- c:\documents and settings\CAROL\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-10-27 02:49 . 2011-10-27 02:49 388096 ----a-r- c:\documents and settings\CATIE\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-10-27 02:46 . 2011-10-27 05:06 -------- d-----w- c:\documents and settings\CATIE\Local Settings\Application Data\AskToolbar
2011-10-27 00:50 . 2011-10-27 00:50 -------- d-----w- c:\documents and settings\NATE\Local Settings\Application Data\AskToolbar
2011-10-26 02:47 . 2011-10-26 02:47 388096 ----a-r- c:\documents and settings\SHANNON\Application Data\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-10-26 02:47 . 2011-10-26 02:47 -------- d-----w- c:\program files\Trend Micro
2011-10-26 02:42 . 2011-10-27 11:21 -------- d-----w- c:\program files\GridinSoft Trojan Killer
2011-10-26 02:02 . 2011-10-27 11:22 -------- d-----w- c:\documents and settings\Administrator
2011-10-26 01:40 . 2011-10-26 01:40 0 ----a-w- c:\documents and settings\CATIE\Local Settings\Application Data\BIT4.tmp
2011-10-23 20:34 . 2011-10-23 20:34 -------- d-----w- c:\windows\CD95F661A5C444F5A6AAECDD91C240C3.TMP
2011-10-23 02:23 . 2011-10-27 21:35 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Adobe
2011-10-21 23:03 . 2008-04-14 12:00 26624 ----a-w- c:\documents and settings\LocalService\Application Data\Microsoft\UPnP Device Host\upnphost\udhisapi.dll
2011-10-11 02:30 . 2011-10-26 00:28 -------- d-----w- c:\documents and settings\CAROL\Local Settings\Application Data\WinZip
2011-10-11 02:30 . 2011-10-11 02:30 -------- d-----w- c:\documents and settings\All Users\Application Data\WinZip
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-09-26 15:41 . 2008-07-30 07:59 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 15:41 . 2008-04-25 20:33 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 15:41 . 2008-04-25 20:33 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-09-09 09:12 . 2008-04-25 20:33 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-06 13:25 . 2008-04-25 20:33 1867904 ----a-w- c:\windows\system32\win32k.sys
2011-08-31 21:00 . 2011-01-14 05:38 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-08-22 23:48 . 2008-04-25 20:33 916480 ----a-w- c:\windows\system32\wininet.dll
2011-08-22 23:48 . 2008-04-25 20:33 43520 ----a-w- c:\windows\system32\licmgr10.dll
2011-08-22 23:48 . 2008-04-25 20:33 1469440 ------w- c:\windows\system32\inetcpl.cpl
2011-08-22 11:56 . 2008-04-25 20:33 385024 ----a-w- c:\windows\system32\html.iec
2011-08-17 13:49 . 2008-04-25 20:33 138496 ----a-w- c:\windows\system32\drivers\afd.sys
2011-08-16 19:16 . 2011-08-16 19:16 0 -c--a-w- c:\documents and settings\CAROL\Local Settings\Application Data\BIT20E.tmp
2011-08-16 19:15 . 2011-08-16 19:15 0 -c--a-w- c:\documents and settings\CAROL\Local Settings\Application Data\BIT20D.tmp
2011-08-08 15:52 . 2010-02-10 11:49 90112 -c--a-w- c:\windows\DUMP6c46.tmp
.
.
((((((((((((((((((((((((((((( [email protected]_03.50.54 )))))))))))))))))))))))))))))))))))))))))
.
+ 2011-10-27 23:26 . 2011-10-27 23:26 16384 c:\windows\Temp\Perflib_Perfdata_e8.dat
+ 2008-04-25 20:33 . 2010-08-17 13:17 58880 c:\windows\system32\spoolsv.exe
- 2010-08-17 13:17 . 2010-08-17 13:17 58880 c:\windows\system32\spoolsv.exe
+ 2011-10-27 22:01 . 2011-10-27 22:01 137872 c:\windows\unins000.dat
+ 2011-10-27 04:44 . 2011-10-27 04:44 1094656 c:\windows\Installer\6da2d8.msi
+ 2011-10-27 11:05 . 2011-10-27 21:35 35243752 c:\windows\system32\Restore\rstrlog.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}]
2010-09-29 03:44 1400712 ----a-w- c:\program files\Ask.com\GenericAskToolbar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2010-09-29 1400712]
.
[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{D4027C7F-154A-4066-A1AD-4243D8127440}"= "c:\program files\Ask.com\GenericAskToolbar.dll" [2010-09-29 1400712]
.
[HKEY_CLASSES_ROOT\clsid\{d4027c7f-154a-4066-a1ad-4243d8127440}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd.1]
[HKEY_CLASSES_ROOT\TypeLib\{2996F0E7-292B-4CAE-893F-47B8B1C05B56}]
[HKEY_CLASSES_ROOT\GenericAskToolbar.ToolbarWnd]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2010-07-04 39408]
"SpybotSD TeaTimer"="c:\program files\Spybot - Search & Destroy\TeaTimer.exe" [2009-03-05 2260480]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2009-03-15 1434920]
"RTHDCPL"="RTHDCPL.EXE" [2009-03-15 17529856]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2009-02-15 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2009-02-15 166424]
"Persistence"="c:\windows\system32\igfxpers.exe" [2009-02-15 137752]
"OA012Mon"="c:\windows\OA012Mon.exe" [2009-09-01 24576]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2009-01-06 2289664]
"WSED"="c:\program files\WSED\WSED.exe" [2009-05-27 247080]
"BTMeter"="c:\program files\Battery Meter\BTMeter.exe" [2009-07-22 623984]
"CapsLKNotify"="c:\program files\CapsLKNotify\CapsLKNotify.exe" [2009-02-23 320808]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2008-06-12 34672]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2010-10-20 421888]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"AVG_TRAY"="c:\program files\AVG\AVG10\avgtray.exe" [2010-10-22 2745696]
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{56F9679E-7826-4C84-81F3-532071A8BCC5}"= "c:\program files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2009-05-25 304128]
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~1\AVG\AVG10\avgchsvx.exe /sync\0c:\progra~1\AVG\AVG10\avgrsx.exe /sync /restart
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Dell Video Chat\\DellVideoChat.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"c:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"c:\\Program Files\\Windows Live\\Sync\\WindowsLiveSync.exe"=
"c:\\Program Files\\AVG\\AVG10\\avgmfapx.exe"=
"c:\\Program Files\\Juniper Networks\\Secure Application Manager\\dsSamProxy.exe"=
"c:\\Program Files\\Google\\Google Earth\\client\\googleearth.exe"=
"c:\\Program Files\\Java\\jre6\\bin\\javaw.exe"=
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [9/13/2010 4:27 PM 25680]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [9/7/2010 3:48 AM 26064]
R0 EMSC;COMPAL Embedded System Control;c:\windows\system32\drivers\EMSC.sys [12/20/2009 6:42 PM 14248]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [9/7/2010 3:48 AM 249424]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [9/7/2010 3:49 AM 299984]
R1 NEOFLTR_700_17289;Juniper Networks TDI Filter Driver (NEOFLTR_700_17289);c:\windows\system32\drivers\NEOFLTR_700_17289.SYS [7/23/2011 5:49 PM 84336]
R2 avgwd;AVG WatchDog;c:\program files\AVG\AVG10\avgwdsvc.exe [10/22/2010 5:58 AM 265400]
R2 BBUpdate;BBUpdate;c:\program files\Microsoft\BingBar\SeaPort.EXE [6/15/2011 5:33 PM 249648]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [8/19/2010 9:42 PM 123472]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [8/19/2010 9:42 PM 30288]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [8/19/2010 9:42 PM 26192]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\drivers\CtClsFlt.sys [12/20/2009 6:47 PM 143840]
R3 OA012Afx;Provides a software interface to control audio effects of OA012 camera.;c:\windows\system32\drivers\OA012Afx.sys [12/20/2009 8:15 PM 134144]
R3 OA012Ufd;Creative Camera OA012 Upper Filter Driver;c:\windows\system32\drivers\OA012Ufd.sys [12/20/2009 8:15 PM 133632]
R3 OA012Vid;Creative Camera OA012 Function Driver;c:\windows\system32\drivers\OA012Vid.sys [12/20/2009 8:15 PM 272256]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [12/20/2009 8:14 PM 162816]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [11/10/2010 8:08 PM 6127184]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [7/4/2010 12:59 PM 135664]
S3 Ambfilt;Ambfilt;c:\windows\system32\drivers\Ambfilt.sys [12/20/2009 8:14 PM 1684736]
S3 BBSvc;Bing Bar Update Service;c:\program files\Microsoft\BingBar\BBSvc.EXE [7/7/2011 7:31 PM 195336]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [7/4/2010 12:59 PM 135664]
.
Contents of the 'Scheduled Tasks' folder
.
2011-09-04 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2008-07-30 16:34]
.
2011-10-27 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-07-04 16:59]
.
2011-10-27 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-07-04 16:59]
.
2011-10-27 c:\windows\Tasks\Scheduled Update for Ask Toolbar.job
- c:\program files\Ask.com\UpdateTask.exe [2010-09-29 03:44]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
IE: Send Using &Gmail - c:\program files\SnipIT\SnipIT\sendusinggmail.htm
IE: Send Using &Hotmail - c:\program files\SnipIT\SnipIT\sendusinghotmail.htm
IE: Send Using &Yahoo - c:\program files\SnipIT\SnipIT\sendusingyahoo.htm
TCP: DhcpNameServer = 192.168.254.254
FF - ProfilePath - c:\documents and settings\CAROL\Application Data\Mozilla\Firefox\Profiles\6fpi7xxe.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/?pc=Z136&install_date=20111027
FF - prefs.js: browser.search.selectedEngine - Bing
FF - prefs.js: keyword.URL - hxxp://www.bing.com/search?pc=Z136&form=ZGAADF&install_date=20111027&q=
FF - prefs.js: network.proxy.type - 0
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: [email protected] - c:\program files\Java\jre6\lib\deploy\jqs\ff
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\AVG\AVG10\Firefox
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: Sammsoft Toolbar: [email protected] - %profile%\extensions\[email protected]
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-usernet64 - c:\documents and settings\CAROL\Local Settings\Application Data\Eapnetusb\usernet64.dll
HKLM-Run-StartNowToolbarHelper - c:\program files\StartNow Toolbar\ToolbarHelper.exe
AddRemove-StartNow Toolbar - c:\program files\StartNow Toolbar\StartNowToolbarUninstall.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-10-27 19:28
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(1080)
c:\windows\System32\BCMLogon.dll
.
- - - - - - - > 'explorer.exe'(3664)
c:\windows\system32\WININET.dll
c:\program files\Windows Desktop Search\deskbar.dll
c:\program files\Windows Desktop Search\en-us\dbres.dll.mui
c:\program files\Windows Desktop Search\dbres.dll
c:\program files\Windows Desktop Search\wordwheel.dll
c:\program files\Windows Desktop Search\en-us\msnlExtRes.dll.mui
c:\program files\Windows Desktop Search\msnlExtRes.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
.
------------------------ Other Running Processes ------------------------
.
c:\progra~1\AVG\AVG10\avgchsvx.exe
c:\progra~1\AVG\AVG10\avgrsx.exe
c:\windows\System32\WLTRYSVC.EXE
c:\windows\System32\bcmwltry.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\system32\wdfmgr.exe
c:\program files\AVG\AVG10\avgnsx.exe
c:\program files\AVG\AVG10\avgemcx.exe
c:\windows\system32\wscntfy.exe
c:\windows\RTHDCPL.EXE
c:\windows\system32\igfxsrvc.exe
c:\progra~1\AVG\AVG10\avgrsx.exe
.
**************************************************************************
.
Completion time: 2011-10-27 19:32:31 - machine was rebooted
ComboFix-quarantined-files.txt 2011-10-27 23:32
ComboFix2.txt 2011-10-27 06:20
.
Pre-Run: 129,092,546,560 bytes free
Post-Run: 129,585,754,112 bytes free
.
- - End Of File - - 5F04243620B8E93FAD5EA058A60159B7
  • 0

#7
RKinner

RKinner

    Malware Expert

  • Expert
  • 20,001 posts
  • MVP
Disable Spybot's TeaTimer to make sure it won't interfere with fixes. You can re-enable it when you're clean again:

* Run Spybot-S&D in Advanced Mode
* If it is not already set to do this, go to the Mode menu
select
Advanced Mode
* On the left hand side, click on Tools
* Then click on the Resident icon in the list
* Uncheck
Resident TeaTimer
and OK any prompts.
* Restart your computer


Malwarebytes' Anti-Malware
:!: If you have a previous version of MalwareBytes', remove it via Add or Remove Programs and download a fresh copy. :!:

http://www.malwarebytes.org/mbam.php

SAVE Malwarebytes' Anti-Malware to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.

* Be sure that everything is checked, and click Remove Selected.

* When completed, a log will open in Notepad. Please save it to a convenient location.
* The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt
* Post that log back here.

Download, Save and Run unhide.exe from

http://download.blee...nler/unhide.exe




Download and save the AVG removal tool
http://download.avg....6_2011_1184.exe

Download and save the free Avast installer.
http://www.avast.com...ivirus-download
Uninstall AVG

Run the Avg Remover

Reboot

Install Avast. (Register when it asks you - they will try to talk you in to buying the full product but the free version is what we want.)
Once you have it installed and it has updated:

Click on the Avast ball. Then click on Scan Computer, then on
Boot-Time Scan then on Settings. Change the Ask at the bottom to Move to Chest. OK then Schedule Now. Reboot and let it run a scan. It may take hours.
Once it finishes it should load windows. Click on the Avast ball and then on Scan Logs, select the Boot-time scan report then View Results. How many did it find?
I think on XP systems the log file can be found in text form in C:\Documents and Settings\All Users\Application Data\AVAST Software\Avast\report\boot.txt

Ron
  • 0

#8
camh104

camh104

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8039

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

10/28/2011 9:26:54 PM
mbam-log-2011-10-28 (21-26-53).txt

Scan type: Quick scan
Objects scanned: 253435
Time elapsed: 7 minute(s), 34 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

I followed all of the steps but my start up menu is still missing things.
  • 0

#9
RKinner

RKinner

    Malware Expert

  • Expert
  • 20,001 posts
  • MVP
Copy the text in the code box by highlighting and Ctrl + c

:processes
killallprocesses


:files
xcopy %Temp%smtmp c:\documents and settings\CAROL\Desktop\LostFiles /H /I /S /Y /C
xcopy %Temp%\smtmp\1 "%AllUsersProfile%\Start Menu" /H /I /S /Y /C
xcopy %Temp%\smtmp\2 "%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch" /H /I /S /Y /C
xcopy %Temp%\smtmp\3 "%AppData%\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar" /H /I /S /Y /C
xcopy %Temp%\smtmp\4 "%AllUsersProfile%\Desktop" /H /I /S /Y /C
c:\documents and settings\CAROL\Local Settings\Application Data\BIT*.tmp
C:\Documents and Settings\All Users\Application Data\*.exe
C:\Recycle.Bin
c:\documents and settings\LocalService\Application Data\Microsoft\UPnP Device Host\upnphost\udhisapi.dll
     
:Commands
[RESETHOSTS]
[purity]
[Reboot]

then run OTL and Under the Custom Scans/Fixes box at the bottom, paste (ctrl +v) the text. Verify that you got it all and Then click the Run Fix button at the top
Let the program run unhindered, OTL will reboot the PC when it is done. Save the log and copy and paste it to a reply.
  • 0

#10
camh104

camh104

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
Here is the log: Still showing empty in start up menu.

========== PROCESSES ==========
All processes killed
========== FILES ==========
< xcopy %Temp%smtmp c:\documents and settings\CAROL\Desktop\LostFiles /H /I /S /Y /C >
C:\Documents and Settings\CAROL\Desktop\cmd.bat deleted successfully.
C:\Documents and Settings\CAROL\Desktop\cmd.txt deleted successfully.
< xcopy %Temp%\smtmp\1 "%AllUsersProfile%\Start Menu" /H /I /S /Y /C >
0 File(s) copied
C:\Documents and Settings\CAROL\Desktop\cmd.bat deleted successfully.
C:\Documents and Settings\CAROL\Desktop\cmd.txt deleted successfully.
< xcopy %Temp%\smtmp\2 "%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch" /H /I /S /Y /C >
0 File(s) copied
C:\Documents and Settings\CAROL\Desktop\cmd.bat deleted successfully.
C:\Documents and Settings\CAROL\Desktop\cmd.txt deleted successfully.
< xcopy %Temp%\smtmp\3 "%AppData%\Roaming\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar" /H /I /S /Y /C >
0 File(s) copied
C:\Documents and Settings\CAROL\Desktop\cmd.bat deleted successfully.
C:\Documents and Settings\CAROL\Desktop\cmd.txt deleted successfully.
< xcopy %Temp%\smtmp\4 "%AllUsersProfile%\Desktop" /H /I /S /Y /C >
0 File(s) copied
C:\Documents and Settings\CAROL\Desktop\cmd.bat deleted successfully.
C:\Documents and Settings\CAROL\Desktop\cmd.txt deleted successfully.
c:\documents and settings\CAROL\Local Settings\Application Data\BIT20D.tmp moved successfully.
c:\documents and settings\CAROL\Local Settings\Application Data\BIT20E.tmp moved successfully.
c:\documents and settings\CAROL\Local Settings\Application Data\BIT3.tmp moved successfully.
File\Folder C:\Documents and Settings\All Users\Application Data\*.exe not found.
File\Folder C:\Recycle.Bin not found.
c:\documents and settings\LocalService\Application Data\Microsoft\UPnP Device Host\upnphost\udhisapi.dll moved successfully.
========== COMMANDS ==========
C:\WINDOWS\System32\drivers\etc\Hosts moved successfully.
HOSTS file reset successfully

OTL by OldTimer - Version 3.2.31.0 log created on 10302011_214532

Files\Folders moved on Reboot...

Registry entries deleted on Reboot...
  • 0

#11
RKinner

RKinner

    Malware Expert

  • Expert
  • 20,001 posts
  • MVP
I guess they are not coming back.

You may be able to get them back the hard way.

Go to Post #6 of http://forum.avast.c...2.msg703079#new

Find where it says:

Restore Accessories Program Files Menu

and follow what Essexboy says to do there.

See if you have more luck than the guy he is trying to help.

Ron
  • 0






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