[computerhelpless]

I just bought a new laptop. I just set it up today. It is an Acer Aspire. When I tried to connect to the internet, nothing happens. It gives the typical Internet not found blurb. I know it is not the modem, because it works fine on my old laptop. I have a cable connection, no router.

When I checked for connectivity, it said that I am not connected. I did a troubleshoot, and it said the IP address was not valid.

Please help, I need this laptop to be working by tonight. I have a meeting that I need to use it for, and I cannot use the old laptop for it.

Btw, I am extremely unknowledgeable about computers, so please bear with me if I don't understand any questions. You may need to repeat it in another way.

Thanks in advance.

Edited by computerhelpless, 26 October 2011 - 11:37 AM.

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Hello, and welcome to Geeks to go !

The first thing I would consider is turn the Modem off for a few miutes. Turn it back on, reconnect the cable to your computer. Look for the computer icons or icon down by the clock, right click on them and choose troubleshoot. Let us know what error you get from there.

Also The exercise below may help you too.

Windows 7 and Vista

From the Start menu, select Control Panel, or Settings and then Control Panel.Double-click Network and Sharing Center.

From the list of tasks on the left, click Change adapter settings (in Windows 7), or Manage network connections (in Vista).

For a wired network connection, right-click Local Area Connection, and then select Properties.

For a wireless network connection, right-click Wireless Network Connection, and then select Properties.

From the Networking tab, click Internet Protocol Version 4 (TCP/IPv4), make sure it is checked, and then click Properties.

Click Obtain an IP Address Automatically, and then click OK.

Edited by zep516, 26 October 2011 - 01:06 PM.

[zep516]

Hello, and welcome to Geeks to go !

The first thing I would consider is turn the Modem off for a few miutes. Turn it back on, reconnect the cable to your computer. Look for the computer icons or icon down by the clock, right click on them and choose troubleshoot. Let us know what error you get from there.

Also The exercise below may help you too.

Windows 7 and Vista

From the Start menu, select Control Panel, or Settings and then Control Panel.Double-click Network and Sharing Center.

From the list of tasks on the left, click Change adapter settings (in Windows 7), or Manage network connections (in Vista).

For a wired network connection, right-click Local Area Connection, and then select Properties.

For a wireless network connection, right-click Wireless Network Connection, and then select Properties.

From the Networking tab, click Internet Protocol Version 4 (TCP/IPv4), make sure it is checked, and then click Properties.

Click Obtain an IP Address Automatically, and then click OK.

Edited by zep516, 26 October 2011 - 01:06 PM.

[computerhelpless]

It's working now! Thanks!

[zep516]

Happy surfing, surf safely