This is my first post on here and I'm afraid its going to be short and sweet as I am just about to head out of the office.
I currently have a business (call centre) who have teams of upto 10-20 advisors (around 3-400 on each site across 4 sites). These teams or single advisors move around to differnt computers quite often, some don't have set seats.
The issue is the screen resolution, no matter what we set it as standard, we keep getting people asking for it to be changed to a higher or lower screen resolution dependant on their eyesight etc. I understand this is a small issue but we do get these requests quite often and its time consuming logging in as a admin to do this for every advisor who requests it. They do not have the right click facility and are not allowed it.
Does anyone know of any software for remotley changing machines screen rsolution, or somehow doing it through active directory. Or if you have any sensible suggestions please feel free to add them.