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Photoshop Elements 6 launch failure


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#1
Bob Briggs

Bob Briggs

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I have been keeping notes in a Notepad file. I have copied and pasted the contents. This is a frustrating problem and I do not want to do a system restore from original XP disk. My undying gratitude if this problem can be solved. Thank you, Bob


Adobe Photoshop Elements 6 has run successfully until recently.
Adobe says there are no problems with the serial number I have. No activation issues.

Just will not launch and I will get the following message;




adobe photoshop elements has encountered a problem and needs to close. We are sorry for the inconvenience.


Error signature: Appname photoshop elements 6.0.exe App ver: 6.0.0.0 Mod name: adobelmlnhr_libfnp.dll
ModVer: 11.3.5.1 Offset: 000eeb6d

(view tech info about error report)

Exception information
Code: 0xc0000005 Flags: 0x00000000
Record: 0x0000000000000000 Address: 0x000000000239eb6d


File to be included in this report:

C:\DOCUME~1\Owner\LOCALS~1\Temp\573f_appcompat.txt


I have uninstalled and reinstalled program
Ran registry cleaners
Tried to launch in safe mode
ran virus scans
Uninstalled scanner program and disconnected scanner
This error and message has also ocurred when Windows Explorer was being accessed and Tool Bar udater. Had to close.
Different tech sites offer little, I do not want to crash and reinstall everything. I may have to though.


System info:

HP pavilion a605x
Windows XP Home Edition SP3 Version 2002
AMD Athlon XP 2800+
2.08 GHz
512 RAM
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#2
DonnaB

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Hi Bob Briggs,

Welcome to Geeks to go! :)

Try the following to see if this helps:

Photoshop Elements > Troubleshooting

I don't use Photoshop personally and found the above suggestion here.

The thread is quite old but thought it could provide some useful information till someone who is more experienced comes along and spots your post.

If it does help, let us know so we can share it with others who have the same problem.

Thank you,

Donna :yes:
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