[Mike Marquez]

I have a HP mini 110-1150NR with 2gig ram and 1.60mhz processor. The OS is Xp home edition 32bit. It started when I have always had the virus protection AVG and a few weeks ago a friend told me to try Norton 360 cause it has always been good for his computers. Well I download a trial version and erased my AVG and what a mistake that was!! After my trial was over instead of it still protecting my computer it just made my computer very vulnerable and when I went to download a new virus protection (which was AVAST) I had to restart my computer for changes to be made and when I did that I was infected with a hellasious virus and I am stressed out and frustrated cause I have been trying to get help for 3 days now and have not received any help!! I have spent over 30hrs on researching the problem and I am to afraid to do anything without the professional help of someone that knows what they are doing. I cant run any malware scans, virus scans, system restores, and some of my documents. When my computer starts up I get a .dll error and when I run my system restore it says "system restore will not protect you computer and to restart and try again". I have done that in safe mode and regular and nothing happens and I get the same error message. I cant install microsoft security essentials and anyother security softwares. When I pull up my task manager all of my processes have an .exe behind them and some things are on there I have never really noticed. There are schost.exe and a few of them running. I know some about computers and I have no clue about stuff like this. I have ran tdskiller and rkill and combofix and will attach the logs for someone to review and help me!! I really hope that this forum I can finally get someone to help me solve this problem and get my computer running the way it should. I also do not have a recovery disc for this computer, cause it never came with one. My computer only has usb ports and no disc drive. PLEASE CONTACT ME ASAP so I can quite stressing about this situation every day and every hour. Thank you for reading my post and I will be more then thankful for the help!!!

Attached Files

•  ComboFix.txt   22.33KB   119 downloads
•  TDSSKiller.2.6.14.0_29.10.2011_00.09.32_log.txt   175.3KB   104 downloads
•  rkill.log   459bytes   113 downloads

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Hi there first I will need an analysis of your system to see what is appertaining

Download OTL to your Desktop

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Select All Users
• Under the Custom Scan box paste this in
  netsvcs
  %SYSTEMDRIVE%\*.exe
  /md5start
  explorer.exe
  winlogon.exe
  Userinit.exe
  svchost.exe
  /md5stop
  C:\Windows\assembly\tmp\U\*.* /s
  CREATERESTOREPOINT
• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Post both logs

[Essexboy]

Hi there first I will need an analysis of your system to see what is appertaining

Download OTL to your Desktop

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Select All Users
• Under the Custom Scan box paste this in
  netsvcs
  %SYSTEMDRIVE%\*.exe
  /md5start
  explorer.exe
  winlogon.exe
  Userinit.exe
  svchost.exe
  /md5stop
  C:\Windows\assembly\tmp\U\*.* /s
  CREATERESTOREPOINT
• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Post both logs

[Essexboy]

Due to lack of feedback, this topic has been closed.

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