[Spyderturbo007]

I'm having issues with this Dell laptop running XP SP3 my friend asked me to look at the other day. For some reason, we are getting a 90s delay between the initial XP Splash Screen and the Login Screen.

Once the splash screen disappears, the screen goes black, the numlock LED turns off and the machine just sits there for ~90 seconds before the login screen appears. Here is what I've done in an attempt to fix the problem.

• Disabled all unnecessary start-up programs using Autoruns
• Performed a selective startup disabling all non-MS services
• Tried chkdsk /r - It wouldn't run when I rebooted. The machine acted as if I never provided the command.
• Reviewed the event log and didn't see anything that jumped out at me
• Ran Dell Hardware Diagnostics

Can anyone offer any other guidance on this issue. I'm stumped.

Edited by Spyderturbo007, 01 November 2011 - 10:49 AM.

[Advertisements]

Is it running XP professional or Xp Home. - please?

Also please advise exact model of Dell

Start Safe Mode - F8. with command prompt

Run chkdsk /r on command prompt.

Edited by Macboatmaster, 01 November 2011 - 01:50 PM.

[Macboatmaster]

Is it running XP professional or Xp Home. - please?

Also please advise exact model of Dell

Start Safe Mode - F8. with command prompt

Run chkdsk /r on command prompt.

Edited by Macboatmaster, 01 November 2011 - 01:50 PM.

[Macboatmaster]

Spyderturbo007

I am offline from tonight until late 5 Nov.

After chkdsk and if it runs the results will be avilable at Control Panel, Administrative Tools Event Viewer, Application on left pane, winlogon event in main window.
I am sure you know you are looking to ensure no bad sectors and no evidence of file corruption repaired.

After that I would try a System File check that is start, run and type sfc /scannow
It will very likely require the XP CD if you have it and of the same SP as installed ie SP3.
There is a way round this if you do not have it. See how far you can progress without it, by clicking retry, or ignore.

After that I would run TFC - temporary file cleaner by one of our Senior Staff members OldTimer.
http://www.geekstogo...er-by-oldtimer/

Then I would consider if still not right a check on ram
http://www.geekstogo...sing-memtest86/

Good luck please reboot and retry after each step.

[Spyderturbo007]

Is it running XP professional or Xp Home. - please?

It's XP Home

Also please advise exact model of Dell

Inspiron 1510

Start Safe Mode - F8. with command prompt

Run chkdsk /r on command prompt.

Same thing. It says it's scheduled upon reboot, but when I reboot, nothing happens. It acts as if I never entered the command.

I am offline from tonight until late 5 Nov.

Ok. Hopefully someone else can jump in during your absence, because he told me he needs it back today if possible so his kids can do their homework.

I've already run TFC and ran Memtest for 3 complete passes with no errors.

[rshaffer61]

You need to try a chkdsk /r from Recovery Console.


How To Run Chkdsk /r from Recovery Console:


How to run checkdisk from recovery console (Windows xp). (Courtesy dsenette)

• Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.
  Note:Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted to do so.
• When the "Welcome to Setup" screen appears, press R to start the Recovery Console.
  Note:If you have a dual-boot or multiple-boot computer, select the installation that you want to access from the Recovery Console.
• When you are prompted to do so, type the Administrator password. If the administrator password is blank, just press ENTER.
• At the Recovery Console command prompt, type the following then press Enter:
  

  chkdsk /r

• Allow this to run UNDISTURBED until completed (45 min or so)
• Report any errors

[Macboatmaster]

Spyderturbo007

It is now some three days since the advice from my colleague rshaffer61.
May I ask if you have made any progress on this matter, we would appreciate an update when you get chance.
Thank you

[Spyderturbo007]

I actually had to give the computer back to my friend. His kids really needed it for their school work. He said he wasn't to worried about the delay. So thanks for your suggestions and sorry for wasting your time.

[rshaffer61]

Thanks for letting us know and hopefully everything works out in the end.

So thanks for your suggestions and sorry for wasting your time.

It is never a waste of our time to help if we can. This is why we are here and are happy to help.