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No wireless on lenovo t500 with windows7


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#1
elee23

elee23

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Hello,

On my Lenovo t500 laptop I cannot detect any wireless connections. The only way I can access the computer is with a cable.
The laptop is upgraded from vista to windows 7 with an upgrade disk. it is 32-bit. I have attempted to get help from somewhere else but they have stopped responding.

this is what he had me do:

Sir, first run this command in CMD


Start --> Run... --> CMD ( Run As Administrator ) --> SFC /SCANNOW


After that Download the Wireless Driver : http://downloadcente...d=3062&lang=eng


another Link For Wireless Driver : http://download.leno...es/6iwv21ww.exe


The first link downloaded and installed fine, but the second told me "Sorry! we do not support this operation system !!"



What other information do you need to begin diagnosing my problem?



EDIT: after checking the device manager with the "scan for hardware changes" for network adapters i get that no drivers are found for the PCI Serial port and PCI simple communicationscontroller if that is important

Thank you,
elee23

Edited by elee23, 04 November 2011 - 12:04 AM.

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#2
SRX660

SRX660

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Don't know if this helps but i would try it anyway. By the way i do see you have been to the microsoft technet forum.

You did not say if you are using the built-in wireless hardware or a intel AGN wireless card. If you are using a intel 5300 wireless card some people have had better luck with the 5100 drivers.

Next

Make sure the switch is turned on, not saying you didn't check but it has happened even to me when i accidentally turned it off.

open command prompt - type "ncpa.cpl" , right click "Wireless Network Connection", go to properties, click configure, uncheck "allow the computer to turn off this device to save power". I have read where Win 7 turns off the wireless even when on AC power.

Have you looked at this driver?
http://support.lenov...ocID=MIGR-73567

Looking thru the lenovo drivers i see many wireless drivers so you must see what you have to download the right one.
http://support.lenov...ocID=MIGR-70443

I don't know if the thinkvantage toolbox will help you but it may. It's on the above website.

If you still cannot access with the built-in wireless see if you can borrow a wireless lan card from a friend and see if it works.

SRX660
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#3
elee23

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I tried your first suggestion and only local area connection was available.
Posted Image

I tried the second one and it did not seem to detect the wireless signal still.

I will try the third one now.

thank you,
elee23



EDIT: i am using the built-in wireless hardware

the third did nothing as well.

Edited by elee23, 20 November 2011 - 02:47 PM.

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#4
elee23

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#5
SRX660

SRX660

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First lets see what drivers you have in the laptop.

In Microsoft Windows Vista* and Windows 7*:

Click Start Control Panel.
Double-click System and Maintenance, then Device Manager.
Click + Network Adapters to expand the section.
The Intel wireless adapter is listed. For example, Intel® Wireless WiFi Link 4965AGN.
Right-click the wireless adapter.
Click Properties.
Click the Driver tab to see the wireless adapter property sheet.
The driver version number is listed in the Driver Version field.

You may be able to update the driver by clicking the button, but that seldom works for me.

The wireless driver for your chipset is here.

http://www.intel.com...2567LM drivers)

here is another place for windows 7 drivers for your chipset.

http://downloadcente...2567LM drivers)

If the above do not help you i would think that the hardware is damaged. If possible i would try a wireless lan card in the laptop to see if it is your on-board ethernet that is bad. Most wireless networks just plain work from the get-go.

Heres a couple of adapters that i have used.

http://www.amazon.co...24214791&sr=1-5

http://www.amazon.co...24214839&sr=1-7


SRX660
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