[Ian Downie]

Norton is telling me I have a Trojan called Tidserv that requires manual extraction. Unfortunately Norton's suggested fix doesn't work. It tells me to download and use FixTDSS, but when I try and use then it restarts my computer, and when i log back in it says it encounters and error and doesn't scan anything. From reading other posts I saw that I should use this tdsskiller program, but it doesn't find anything.

My browser keeps getting redirected whenever I use search engines, when I go to certain websites using Firefox it causes me to go to some cellphone version of them. I also get warnings that Tojan.Gen.2 is getting blocked all the time, maybe every 10-20 minutes. It also causes PING.EXE to start up on its own and suck up all of my processing power about once a minute, only while I'm using an internet browser I think. I've deleted PING.EXE because I couldn't stand it anymore, even though Norton and Malware Bytes scans said there was nothing wrong with it. But when I try and change users my computer screen goes black and just freezes while the hard drive or somethign works like mad. And when I restart it, it gives me a blue error screen when I try and reboot forcing me to reset again, and then it does this hard drive fixing thing that forces me to go back to a previous hard drive state when PING.EXE is back.

Also, I can't start Window's Firewall. If I try to in the control panel it says I run into error code 0x8007042c. If I try to in the 'local services' thing it says i hit error 1068: The dependency service of group failed to start. it look at its dependencies, there were 2; the base Filtering Engine, which was in the 'local service' thing and was on, and the other was the "Windows Firewall Authorization Driver", and I have no idea where that is.

This whole situation is ridiculously frustrating, I want to kill whoever made this retarded virus.

Thanks in advance for any help you can offer.

Edited by Ian Downie, 05 November 2011 - 05:31 PM.

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Hi there lets see what you have

Download OTL to your Desktop

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Select All Users
• Under the Custom Scan box paste this in
  netsvcs
  %SYSTEMDRIVE%\*.exe
  /md5start
  explorer.exe
  winlogon.exe
  Userinit.exe
  svchost.exe
  /md5stop
  C:\Windows\assembly\tmp\U\*.* /s
  CREATERESTOREPOINT
• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Post both logs

THEN

Download aswMBR.exe ( 1.8mb ) to your desktop.
Double click the aswMBR.exe to run it Click the "Scan" button to start scan



On completion of the scan click save log, save it to your desktop and post in your next reply

[Essexboy]

Hi there lets see what you have

Download OTL to your Desktop

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Select All Users
• Under the Custom Scan box paste this in
  netsvcs
  %SYSTEMDRIVE%\*.exe
  /md5start
  explorer.exe
  winlogon.exe
  Userinit.exe
  svchost.exe
  /md5stop
  C:\Windows\assembly\tmp\U\*.* /s
  CREATERESTOREPOINT
• Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  
• When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
• Post both logs

THEN

Download aswMBR.exe ( 1.8mb ) to your desktop.
Double click the aswMBR.exe to run it Click the "Scan" button to start scan



On completion of the scan click save log, save it to your desktop and post in your next reply

[Essexboy]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.