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COMPUTER CRASHES DUE TO VIDEO PROBLEMS


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#16
phillpower2

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You need to run Furmark for longer, do the full test please.
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#17
abulele

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20 minute check is ok?
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#18
abulele

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25 minutes and the temp graph is s pretty steady around 83 c

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#19
phillpower2

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Thank you for the screen shot, further stress testing is not required at present, notice how the +12V reading has now dropped, run the test below so we can look at the results please, it may be necessary to get a second opinion on the PSU output;

Please Run the PCPitstop.com OverDrive Full Tests

Here's how:

You must use your Internet Explorer for this procedure. (doesn't work so well in Firefox or others). If your machine is running Vista or Windows 7, you must Select IE to “Run as Administrator”. After completing PCPitstop OverDrive you can close your IE browser and re-open it Normally so that you are no longer running as administrator.

Go to: http://www.pcpitstop.com
Click on "Free Computer Check-up" listed below PC Pitstop OverDrive
In the User Login - Click on "Sign up FREE!"
You'll need to submit a valid email address and create your own password, then click - Create Account(button)

Now enter your email address and password to Log in, Select - Scan this system Now!(button)
You will then be asked to download an ActiveX component and allow it to install.
It is safe and does not compromise your privacy.
Follow the on-screen prompts to install the ActiveX and to allow the Full Tests to be run on your machine.

The Full Tests take about 2 1/2 - 3 minutes on most machines.
When complete, a Results - Summary - Recommended Fixes will be displayed.

Please post the URL internet address, from your Results, back here into this Topic Thread so that we can review the configuration and present performance levels of your machine.

Note: During the graphics 2D and graphics 3D testing, your screen will display some rapidly moving objects.
If you are sensitive to visual flashing, it may cause dizziness. Therefore, look away from the screen during that portion of the testing.

After reviewing the results we will be more informed and may be able to provide better recommendations for you to work towards improving your machine's performance.

While PCPitstop does offer a variety of Paid Products, the PCPitstop OverDrive testing is FREE. Please ignore the references to Paid Products. We prefer to provide manual solution instructions that you can apply directly to your machine.
Thanks to rshaffer61 for the above instructions :)
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#20
abulele

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http://www.pcpitstop...?conid=24640226
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#21
phillpower2

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The first thing of note is that you are low on available storage space on the HDD which if not addressed now could cause your HDD to fail completely, please follow the steps below and then post back;

My first suggestion is to tidy up the data on your HDD so please follow the directions provided below starting with Autoruns http://technet.micro...ernals/bb963902

1: Extract the Autoruns Zip file contents to a folder.
2: Double-click the "Autoruns.exe".
3: Click on the "Everything" tab
4: Remove any entries that mention "File Not Found" by right-clicking the entry and select Delete.
5: Go to File then to Export As or Save in some versions.
6: Save AutoRuns.txt file to known location like your Desktop.
7: Attach to your next reply.

2nd: Download and run TFC from http://www.geekstogo...ds&showfile=187 your computer should automatically re-boot on completion but if not do it manually.

3rd: Defrag your HDD http://www.auslogics...re/disk-defrag/ do this at least once a week in the future, a tidy drive is a faster drive, please note that I am not suggesting that you use any other product or service here.

For future reference you must always have between 12 and 15% of a HDDs total storage capacity available at all times or risk HDD failure.
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#22
abulele

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so should i keep both the defrag and temp file cleaner for future use?
and what is HDD and where can i see its condition?

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Edited by abulele, 06 November 2011 - 03:56 PM.

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#23
phillpower2

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so should i keep both the defrag and temp file cleaner for future use?

Yes.

and what is HDD and where can i see its condition?

HDD is your hard drive, go to Computer, right click on C: or the letter of your HDD and it will tell you the overall capacity and the amount of free space available, post back with these details.
Your Autoruns look ok by the way.
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#24
abulele

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ok theres a bit more than quarter of space free
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#25
abulele

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but i just went into Personalize desktop and the blue screen comes on again
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#26
phillpower2

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Address the remaining issues at PCPitstop please starting with Visual Effects Test, this will free up some video memory.
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#27
abulele

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ok muchas gracias for your help and time!
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#28
phillpower2

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You are welcome, I will look out for an update when you are ready.
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#29
abulele

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actually i cant find any test for visual effects
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#30
abulele

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any help???
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