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COMPUTER CRASHES DUE TO VIDEO PROBLEMS


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#76
abulele

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yes all according to the instructions, and i set the boot priorities in BIOS settings screen
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#77
rshaffer61

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Can you try the disk in another computer to see if it works?
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#78
abulele

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yes
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#79
rshaffer61

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To change Boot Sequence in your BIOS

Reboot the system and at the first post screen (where it is counting up memory) start tapping the DEL button
This will enter you into the Bios\Cmos area.
Find the Advanced area and click Enter
Look for Boot Sequence or Boot Options and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom.
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.

Hopefully you have already put the Memtest86 cd in the drive before all this. If everything is setup correctly you will get a black screen with the following message in the upper left corner:

"Push Any Key To Boot To Cd". When you see this then push any key and the cd will take over. Then follow the prompts or if you need assistance we will help.
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#80
abulele

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it works on out toshiba leptop,so ill let it finish the scan and try again on my desktop
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#81
abulele

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so turns out it doesnt work on my computer
tried both DEL menu and F12 boot menu on start up,either ways windows is starting up
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#82
rshaffer61

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Then I have to imagine there is something wrong with the actual cdrom player that it is not reading the disk.
You have verified the disk works on another system so it isnot the burned disk at this point. The issue is with your cdrom player.
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#83
phillpower2

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so turns out it doesnt work on my computer
tried both DEL menu and F12 boot menu on start up,either ways windows is starting up


Once you have set the boot sequence in the BIOS as advised by rshaffer61 you must press F10 to save the new settings and then Y to accept the changes, you only need to boot with the disk in the CD/DVD drive then, you do not need to press the Del or F12 key again.
The CD drives are clearly present at the Hardware tabs at the PCPitstop url and the HDD is clearly working because Windows is starting which raises the question if you check the boot sequence now is the order set to 1: CD/DVD drive and 2: The HDD?

To change Boot Sequence in your BIOS (not all computers are the same) http://www.hiren.inf...bios-boot-cdrom
Reboot the system and at the first post screen (where it is counting up memory) start tapping the Del or F8 etc key
This will enter you into the BIOS/CMOS
Find the Advanced area and click Enter
Look for Boot Sequence or Boot Options and highlight that click Enter
Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CD drive
Change the second drive to the C or Main Drive
Once that is done then click F10 to Save and Exit
You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.

If the above checks out you may have a problem with your CD drive so if you have a second drive try that.
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#84
abulele

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i did excatly this and tried the F12 menu
even in BIOS advanced setting in boot priorities disabled booting fromm hard disk
but the cd i burnt it to is a rewritable one, could that be the reason it seems not to recognize it?
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#85
rshaffer61

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At this point i believe the issue is a bad cdrom player itself.
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#86
abulele

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hmm
ill check other cd's to be more sure
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#87
abulele

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i dont know what to tell you about the cd rom
but isnt there anohter way of checking memory status?
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#88
rshaffer61

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Download Windows Memory Diagnostic
If you have Winrar or another third party compression utility installed it may associate the file to itself and it may look like a Rar or ZIP.
Do not unzip or unrar the file as it will not work correctly if you do
There is a really easy to follow WMD Guide here on GTG

If you don't have a burning program that will burn .ISO files then download Burncdcc from my signature below.
Note: Do not put a cd in until Burncdcc opens the tray for you.

1) Start Burncdcc
2) Browse to the saved ISO file on your Desktop...in this case Windiag.iso. Winrar may associate the file to itself and it may look like a Rar or ZIP. Do not unzip or unrar the file as it will not work correctly if you do.
3) Select the Iso file
4) Click on Start

Leave the CD in the drive and reboot the system. Now you will need to change the Boot Sequence in Bios
To change Boot Sequence in your BIOS

• Reboot the system and at the first post screen (where it is counting up memory) watch the screen to find out which KEY button or Combination to click to enter Setup.
• Find the Advanced area and click Enter
• Look for Boot Sequence or Boot Options and highlight that click Enter
• Now highlight the first drive and follow the directions on the bottom of the screen on how to modify it and change it to CDrom or Floppy depending on which way you are running the test.
• Change the second drive to the C or Main Drive
• Once that is done then click F10 to Save and Exit
• You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings.


When the system boots you will now allow the Windows Memory Diagnostic to run.

• Allow the program to run for at at least Two Complete passes
• There are Six Tests that the program will run on each Pass
• This will take some time but allow it to run
• If at anytime there appears a Failed Message at the bottom of the screen, then you can Exit the program by clicking the X
• If After it has run the required passes and there are no error messages then just click the X to exit the program and reboot.
• When the system reboots then please go back into the bios and reset the Boot Sequence so that the HDD0 is the first boot device.
• Make the CD Rom the Second boot device.
• Click F10 to Save and Exit and then Y to verify the Save and Exit


The system will now boot up again. Once these are complete then reply back with the results of the test.
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#89
abulele

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the file i downlkoaded is executable
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#90
rshaffer61

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Click it and if it runs fine if not let me know what it does.
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