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Facebook access problems; code not being received on cell phone


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Maggiemae78

Maggiemae78

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I've only had an FB acct for a few months, and originally set up the 'login approvals' option because someone tried to hack my acct the first week I was on. This means that every time I delete cookies on my laptop, I have to go through a procedure where FB have to send me an access code via my mobile so that I can log into my acct. Because of the hacking attempt, I didn't mind the minor annoyance this caused.

Anyway, last night when I logged in they alerted me again that someone had tried to hack my acct. Then later, I deleted cookies because my laptop was slow but when I tried to get on FB it didn't recognize my laptop and advised it was sending me an access code via my mobile. I never recieved the code, even though I asked them to resend it several times. I've had problems with my mobile so I then called my service provider, in case that was my problem, to reset my mobile and they did, they even did a text message test which I recieved, but still no luck with FB.

I've read some stories online where ppl had to create new accts and couldn't even deactivate the one they couldn't get access to. I really don't want to start all over again, so any advice would be appreciated.
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