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Mozilla thunderbird junk settings

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Hi. I have recently installed Thunderbird 7. I mark mail as junk and set the preferences to move it to junk folder but it all still sits in the inbox.
When i set the preferences they are not storing. If i click on junk settings again all the boxes i checked have been unchecked. I have read lots of articles about this but nothing i try makes any difference. The only thing i saw that i haven't tried is to do with the prefs.js file and user.js file. I haven't tried this because i am not exactly sure how to go about it and don't want to end up making things worse. I am not a very advanced user but i am not a novice either and usually overcome any problem i have.
If any could help me with the pref.js issue it would be much appreciated. I have seen how to set up a user.js file but i do not have any idea of what commands to type or how to word them for this file.
I am running Windows XP SP3 and have firefox as my default browser. Without wanting to sound rude, if i get given a link to a 'Junk settings in Mozilla Thunderbird' page, chances are i have already been there which is why the user.js option seems to be my last resort. I stopped using outlook Express after years of using it because all of a sudden i had a problem with that which i couldn't find a cure for which was i couldn't open hyperlinks from outlook express in Firefox.
I also run Zonealarm extreme security. If that bears any relevance!?

Edited by Sking0, 08 November 2011 - 01:51 AM.

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