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Computer running slow and not responding. [Solved]


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#16
kwillard

kwillard

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  • 35 posts
net start >> look.txt
ipconfig /all >> look.txt
notepad look.txtThese Windows services are started:

Adobe Acrobat Update Service
Agere Modem Call Progress Audio
AMD External Events Utility
Andrea ST Filters Service
Apple Mobile Device
Application Information
Application Virtualization Client
Application Virtualization Service Agent
Audio Service
AVG WatchDog
AVGIDSAgent
Background Intelligent Transfer Service
Base Filtering Engine
Bonjour Service
Client Virtualization Handler
CNG Key Isolation
COM+ Event System
Com4QLBEx
Computer Browser
Cryptographic Services
Cyberlink RichVideo Service(CRVS)
DCOM Server Process Launcher
Desktop Window Manager Session Manager
DHCP Client
Diagnostic Policy Service
Diagnostic Service Host
Distributed Link Tracking Client
DNS Client
Extensible Authentication Protocol
Function Discovery Provider Host
Function Discovery Resource Publication
Group Policy Client
HomeGroup Provider
HP Quick Synchronization Service
HP Service
HP Software Framework Service
HP Support Assistant Service
Human Interface Device Access
IP Helper
iPod Service
LightScribeService Direct Disc Labeling Service
Multimedia Class Scheduler
Network Connections
Network List Service
Network Location Awareness
Network Store Interface Service
Peer Name Resolution Protocol
Peer Networking Grouping
Peer Networking Identity Manager
Plug and Play
Power
Print Spooler
Program Compatibility Assistant Service
Remote Procedure Call (RPC)
RPC Endpoint Mapper
Seagate Service
Security Accounts Manager
Security Center
Server
Shell Hardware Detection
SSDP Discovery
Superfetch
System Event Notification Service
Task Scheduler
TCP/IP NetBIOS Helper
Themes
UPnP Device Host
User Profile Service
Windows Audio
Windows Audio Endpoint Builder
Windows Backup
Windows Driver Foundation - User-mode Driver Framework
Windows Event Log
Windows Firewall
Windows Font Cache Service
Windows Image Acquisition (WIA)
Windows Management Instrumentation
Windows Media Player Network Sharing Service
Windows Presentation Foundation Font Cache 3.0.0.0
Windows Search
Windows Update
WLAN AutoConfig
Workstation

The command completed successfully.


Windows IP Configuration

Host Name . . . . . . . . . . . . : kim-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-26-9E-7B-9B-86
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR9285 802.11b/g/n WiFi Adapter
Physical Address. . . . . . . . . : 90-4C-E5-00-E9-38
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a456:eba5:983:a65c%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.106(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, November 16, 2011 10:12:22 AM
Lease Expires . . . . . . . . . . : Thursday, November 17, 2011 10:12:56 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 194006245
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-BF-CE-6B-90-4C-E5-00-E9-38
DNS Servers . . . . . . . . . . . : 209.142.182.250
209.142.136.220
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{64C09C78-F8A6-4740-BD91-9E22555C1912}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:24f6:1695:9c3c:ef16(Preferred)
Link-local IPv6 Address . . . . . : fe80::24f6:1695:9c3c:ef16%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
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#17
Render

Render

    Trusted Helper

  • Malware Removal
  • 4,195 posts
Need some more info. Please do the following:

Please open Notepad.

Copy (Ctrl +C) and paste (Ctrl +V) the text in the code box below to Notepad.

@Echo off
cd /d %~dp0
Color 1f
Title Network Settings Check by JSntgRvr
ECHO Working....... Please wait
nbtstat -n >Report.txt
ipconfig /All  >>Report.txt
Ping Yahoo.com >>Report.txt
Ping Google.com >>Report.txt
Net Start >>Report.txt
Echo . >>Report.txt
For %%G in (
Afd
dhcp
Dnscache
gpsvc
iphlpsvc
lanmanserver
Lmhosts
NetBIOS
NetBT
Netman
netprofm
NlaSvc
nsi
PolicyAgent
RasMan
RPCSS
SstpSvc
TCPIP
WebClient
) Do @echo %%G >>Report.txt & sc qc %%G >>Report.txt && sc queryex %%G >>Report.txt 
Start Report.txt
Exit

Save it to your desktop as File name: report.bat Save as type: All Files

Double click report.bat to run it. A command window will open briefly, then close. This is quite normal.

Please post the contents of Report.txt in your next reply.
  • 0

#18
kwillard

kwillard

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  • 35 posts
Local Area Connection:
Node IpAddress: [0.0.0.0] Scope Id: []

No names in cache

Wireless Network Connection:
Node IpAddress: [192.168.1.106] Scope Id: []

NetBIOS Local Name Table

Name Type Status
---------------------------------------------
KIM-PC <00> UNIQUE Registered
WORKGROUP <00> GROUP Registered
KIM-PC <20> UNIQUE Registered
WORKGROUP <1E> GROUP Registered
WORKGROUP <1D> UNIQUE Registered
..__MSBROWSE__.<01> GROUP Registered

Windows IP Configuration

Host Name . . . . . . . . . . . . : kim-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-26-9E-7B-9B-86
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR9285 802.11b/g/n WiFi Adapter
Physical Address. . . . . . . . . : 90-4C-E5-00-E9-38
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a456:eba5:983:a65c%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.106(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Wednesday, November 16, 2011 10:12:22 AM
Lease Expires . . . . . . . . . . : Thursday, November 17, 2011 10:12:55 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 194006245
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-BF-CE-6B-90-4C-E5-00-E9-38
DNS Servers . . . . . . . . . . . : 209.142.182.250
209.142.136.220
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{64C09C78-F8A6-4740-BD91-9E22555C1912}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:24f6:1695:9c3c:ef16(Preferred)
Link-local IPv6 Address . . . . . : fe80::24f6:1695:9c3c:ef16%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Pinging Yahoo.com [209.191.122.70] with 32 bytes of data:
Reply from 209.191.122.70: bytes=32 time=28ms TTL=54
Request timed out.
Reply from 209.191.122.70: bytes=32 time=29ms TTL=54
Reply from 209.191.122.70: bytes=32 time=30ms TTL=54

Ping statistics for 209.191.122.70:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 28ms, Maximum = 30ms, Average = 29ms

Pinging Google.com [173.194.64.103] with 32 bytes of data:
Reply from 173.194.64.103: bytes=32 time=35ms TTL=47
Reply from 173.194.64.103: bytes=32 time=34ms TTL=47
Reply from 173.194.64.103: bytes=32 time=34ms TTL=47
Reply from 173.194.64.103: bytes=32 time=34ms TTL=47

Ping statistics for 173.194.64.103:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 34ms, Maximum = 35ms, Average = 34ms
These Windows services are started:

Adobe Acrobat Update Service
Agere Modem Call Progress Audio
AMD External Events Utility
Andrea ST Filters Service
Apple Mobile Device
Application Experience
Application Information
Application Virtualization Client
Application Virtualization Service Agent
Audio Service
AVG WatchDog
AVGIDSAgent
Background Intelligent Transfer Service
Base Filtering Engine
Bonjour Service
Client Virtualization Handler
CNG Key Isolation
COM+ Event System
Com4QLBEx
Computer Browser
Cryptographic Services
Cyberlink RichVideo Service(CRVS)
DCOM Server Process Launcher
Desktop Window Manager Session Manager
DHCP Client
Diagnostic Policy Service
Diagnostic Service Host
Distributed Link Tracking Client
DNS Client
Extensible Authentication Protocol
Function Discovery Provider Host
Function Discovery Resource Publication
Group Policy Client
HomeGroup Provider
HP Quick Synchronization Service
HP Service
HP Software Framework Service
HP Support Assistant Service
Human Interface Device Access
IP Helper
iPod Service
LightScribeService Direct Disc Labeling Service
Network Connections
Network List Service
Network Location Awareness
Network Store Interface Service
Peer Name Resolution Protocol
Peer Networking Grouping
Peer Networking Identity Manager
Plug and Play
Power
Print Spooler
Program Compatibility Assistant Service
Remote Procedure Call (RPC)
RPC Endpoint Mapper
Seagate Service
Security Accounts Manager
Security Center
Server
Shell Hardware Detection
SSDP Discovery
Superfetch
System Event Notification Service
Task Scheduler
TCP/IP NetBIOS Helper
Themes
UPnP Device Host
User Profile Service
Windows Audio
Windows Audio Endpoint Builder
Windows Backup
Windows Driver Foundation - User-mode Driver Framework
Windows Event Log
Windows Firewall
Windows Font Cache Service
Windows Image Acquisition (WIA)
Windows Management Instrumentation
Windows Media Player Network Sharing Service
Windows Presentation Foundation Font Cache 3.0.0.0
Windows Search
Windows Update
WLAN AutoConfig
Workstation

The command completed successfully.

.
Afd
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: Afd
TYPE : 1 KERNEL_DRIVER
START_TYPE : 1 SYSTEM_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : \SystemRoot\system32\drivers\afd.sys
LOAD_ORDER_GROUP : PNP_TDI
TAG : 0
DISPLAY_NAME : Ancillary Function Driver for Winsock
DEPENDENCIES :
SERVICE_START_NAME :

SERVICE_NAME: Afd
TYPE : 1 KERNEL_DRIVER
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :
dhcp
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: dhcp
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k LocalServiceNetworkRestricted
LOAD_ORDER_GROUP : TDI
TAG : 0
DISPLAY_NAME : DHCP Client
DEPENDENCIES : NSI
: Tdx
: Afd
SERVICE_START_NAME : NT Authority\LocalService

SERVICE_NAME: dhcp
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 324
FLAGS :
Dnscache
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: Dnscache
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k NetworkService
LOAD_ORDER_GROUP : TDI
TAG : 0
DISPLAY_NAME : DNS Client
DEPENDENCIES : Tdx
: nsi
SERVICE_START_NAME : NT AUTHORITY\NetworkService

SERVICE_NAME: Dnscache
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 1524
FLAGS :
gpsvc
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: gpsvc
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : ProfSvc_Group
TAG : 0
DISPLAY_NAME : Group Policy Client
DEPENDENCIES : RPCSS
: Mup
SERVICE_START_NAME : LocalSystem

SERVICE_NAME: gpsvc
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, ACCEPTS_PRESHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 1056
FLAGS :
iphlpsvc
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: iphlpsvc
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\System32\svchost.exe -k NetSvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : IP Helper
DEPENDENCIES : RpcSS
: Tdx
: winmgmt
: tcpip
: nsi
SERVICE_START_NAME : LocalSystem

SERVICE_NAME: iphlpsvc
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 1056
FLAGS :
lanmanserver
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: lanmanserver
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Server
DEPENDENCIES : SamSS
: Srv
SERVICE_START_NAME : LocalSystem

SERVICE_NAME: lanmanserver
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 1056
FLAGS :
Lmhosts
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: Lmhosts
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k LocalServiceNetworkRestricted
LOAD_ORDER_GROUP : TDI
TAG : 0
DISPLAY_NAME : TCP/IP NetBIOS Helper
DEPENDENCIES : NetBT
: Afd
SERVICE_START_NAME : NT AUTHORITY\LocalService

SERVICE_NAME: Lmhosts
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 324
FLAGS :
NetBIOS
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: NetBIOS
TYPE : 2 FILE_SYSTEM_DRIVER
START_TYPE : 1 SYSTEM_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : system32\DRIVERS\netbios.sys
LOAD_ORDER_GROUP : NetBIOSGroup
TAG : 2
DISPLAY_NAME : NetBIOS Interface
DEPENDENCIES :
SERVICE_START_NAME :

SERVICE_NAME: NetBIOS
TYPE : 2 FILE_SYSTEM_DRIVER
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :
NetBT
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: NetBT
TYPE : 1 KERNEL_DRIVER
START_TYPE : 1 SYSTEM_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : System32\DRIVERS\netbt.sys
LOAD_ORDER_GROUP : PNP_TDI
TAG : 87
DISPLAY_NAME : NetBT
DEPENDENCIES : Tdx
: tcpip
SERVICE_START_NAME :

SERVICE_NAME: NetBT
TYPE : 1 KERNEL_DRIVER
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :
Netman
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: Netman
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Network Connections
DEPENDENCIES : RpcSs
: nsi
SERVICE_START_NAME : LocalSystem

SERVICE_NAME: Netman
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 820
FLAGS :
netprofm
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: netprofm
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\System32\svchost.exe -k LocalService
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Network List Service
DEPENDENCIES : RpcSs
: nlasvc
SERVICE_START_NAME : NT AUTHORITY\LocalService

SERVICE_NAME: netprofm
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 1340
FLAGS :
NlaSvc
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: NlaSvc
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\System32\svchost.exe -k NetworkService
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Network Location Awareness
DEPENDENCIES : NSI
: RpcSs
: TcpIp
SERVICE_START_NAME : NT AUTHORITY\NetworkService

SERVICE_NAME: NlaSvc
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 1524
FLAGS :
nsi
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: nsi
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k LocalService
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Network Store Interface Service
DEPENDENCIES : nsiproxy
SERVICE_START_NAME : NT Authority\LocalService

SERVICE_NAME: nsi
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 1340
FLAGS :
PolicyAgent
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: PolicyAgent
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : IPsec Policy Agent
DEPENDENCIES : Tcpip
: bfe
SERVICE_START_NAME : NT Authority\NetworkService

SERVICE_NAME: PolicyAgent
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :
RasMan
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: RasMan
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Remote Access Connection Manager
DEPENDENCIES : Tapisrv
: SstpSvc
SERVICE_START_NAME : localSystem

SERVICE_NAME: RasMan
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :
RPCSS
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: RPCSS
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k rpcss
LOAD_ORDER_GROUP : COM Infrastructure
TAG : 0
DISPLAY_NAME : Remote Procedure Call (RPC)
DEPENDENCIES : RpcEptMapper
: DcomLaunch
SERVICE_START_NAME : NT AUTHORITY\NetworkService

SERVICE_NAME: RPCSS
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 4 RUNNING
(NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 1012
FLAGS :
SstpSvc
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: SstpSvc
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k LocalService
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Secure Socket Tunneling Protocol Service
DEPENDENCIES :
SERVICE_START_NAME : NT Authority\LocalService

SERVICE_NAME: SstpSvc
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :
TCPIP
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: TCPIP
TYPE : 1 KERNEL_DRIVER
START_TYPE : 0 BOOT_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : \SystemRoot\System32\drivers\tcpip.sys
LOAD_ORDER_GROUP : PNP_TDI
TAG : 3
DISPLAY_NAME : TCP/IP Protocol Driver
DEPENDENCIES :
SERVICE_START_NAME :

SERVICE_NAME: TCPIP
TYPE : 1 KERNEL_DRIVER
STATE : 4 RUNNING
(STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
WIN32_EXIT_CODE : 0 (0x0)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :
WebClient
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: WebClient
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\svchost.exe -k LocalService
LOAD_ORDER_GROUP : NetworkProvider
TAG : 0
DISPLAY_NAME : WebClient
DEPENDENCIES : MRxDAV
SERVICE_START_NAME : NT AUTHORITY\LocalService

SERVICE_NAME: WebClient
TYPE : 20 WIN32_SHARE_PROCESS
STATE : 1 STOPPED
WIN32_EXIT_CODE : 1077 (0x435)
SERVICE_EXIT_CODE : 0 (0x0)
CHECKPOINT : 0x0
WAIT_HINT : 0x0
PID : 0
FLAGS :
  • 0

#19
Render

Render

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OK. Can you connect that laptop with Ethernet cable and see if there are same problems?

How many computers are connected to this router?

Provide me with brand and model of router.
  • 0

#20
kwillard

kwillard

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I can connect it but I never have before. This just started within last two weeks.
I have a Linkys wireless G WRT54G connected to Westell E90-610014-06.
There are no computers connected directly just the wireless router. The directv receiver and a Samsung Blu Ray 3D are wired directly into the Linkys wireless router.
  • 0

#21
Render

Render

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Is any other computer using this router?
  • 0

#22
kwillard

kwillard

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Yes Im sorry for not answering that part. An older desktop running XP is connected wirelessly.
  • 0

#23
Render

Render

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OK. And this other computer is working correctly (You can download large files without problems on that computer)?

Are you running any P2P programs inside your network?
  • 0

#24
kwillard

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Yes it is working fine. No P2P programs.
  • 0

#25
Render

Render

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Please download ComboFix from Here or Here to your Desktop.

Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop.

  • If you are using Firefox, make sure that your download settings are as follows:
    • Tools->Options->Main tab
    • Set to "Always ask me where to Save the files".
  • During the download, rename Combofix to Combo-Fix as follows:

    Posted Image

    Posted Image
  • It is important you rename Combofix during the download, but not after.
  • Please do not rename Combofix to other names, but only to the one indicated.
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection
  • Double click on combo-Fix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the "C:\Combo-Fix.txt" for further review

Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall.
  • 0

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#26
kwillard

kwillard

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ComboFix 11-11-16.02 - kim 11/16/2011 19:09:14.1.2 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5884.4201 [GMT -6:00]
Running from: c:\users\kim\Desktop\Combo-Fix.exe
AV: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\kim\Desktop\Setup.exe
c:\users\Public\videos\HP MediaSmart Demo.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-10-17 to 2011-11-17 )))))))))))))))))))))))))))))))
.
.
2011-11-17 01:15 . 2011-11-17 01:15 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-11-16 00:39 . 2011-11-16 05:56 460888 ----a-w- c:\windows\system32\drivers\77090793.sys
2011-11-15 21:49 . 2011-11-15 21:49 -------- d-----w- c:\programdata\Kaspersky Lab
2011-11-15 21:48 . 2011-11-16 05:56 460888 ----a-w- c:\windows\system32\drivers\06780222.sys
2011-11-15 18:19 . 2011-11-15 18:19 -------- d-----w- C:\_OTL
2011-11-14 16:40 . 2011-11-14 16:40 -------- d-----w- C:\HP_TOOLS_mountHPSF
2011-11-13 22:45 . 2011-11-13 22:45 -------- d-----w- c:\program files (x86)\OpenOffice.org 3
2011-11-12 21:58 . 2011-11-12 21:58 -------- d-----w- c:\program files (x86)\Wondershare
2011-11-11 00:23 . 2011-11-15 18:47 -------- d-----w- c:\program files (x86)\MALWAREBYTES ANTI-MALWARE
2011-11-11 00:03 . 2011-11-11 00:03 -------- d-----w- c:\users\kim\AppData\Local\PackageAware
2011-11-10 20:32 . 2011-11-10 20:32 -------- d-----w- c:\programdata\NCH Software
2011-11-10 20:31 . 2011-11-11 02:25 -------- d-----w- c:\program files (x86)\NCH Software
2011-11-10 20:31 . 2011-11-10 20:33 -------- d-----w- c:\users\kim\AppData\Roaming\NCH Software
2011-11-10 19:27 . 2011-11-11 02:26 -------- d-----w- C:\ZillaTube
2011-11-09 08:57 . 2011-10-01 05:45 886784 ----a-w- c:\program files\Common Files\System\wab32.dll
2011-11-09 08:57 . 2011-10-01 04:37 708608 ----a-w- c:\program files (x86)\Common Files\System\wab32.dll
2011-11-09 08:57 . 2011-09-29 16:29 1923952 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-11-09 08:57 . 2011-09-29 04:03 3144704 ----a-w- c:\windows\system32\win32k.sys
2011-11-09 05:40 . 2011-02-19 12:05 1139200 ----a-w- c:\windows\system32\FntCache.dll
2011-11-09 05:40 . 2011-02-19 12:04 1544192 ----a-w- c:\windows\system32\DWrite.dll
2011-11-09 05:40 . 2011-02-19 12:04 902656 ----a-w- c:\windows\system32\d2d1.dll
2011-11-09 05:40 . 2011-02-19 06:30 1076736 ----a-w- c:\windows\SysWow64\DWrite.dll
2011-11-09 05:40 . 2011-02-19 06:30 739840 ----a-w- c:\windows\SysWow64\d2d1.dll
2011-11-07 04:29 . 2011-11-07 04:29 -------- d-----w- c:\program files (x86)\Common Files\Java
2011-11-07 04:00 . 2011-11-07 04:00 -------- d-----w- c:\program files\CCleaner
2011-11-07 03:26 . 2011-11-07 03:26 -------- d-----w- c:\users\kim\AppData\Roaming\Malwarebytes
2011-11-07 03:26 . 2011-11-07 03:26 -------- d-----w- c:\programdata\Malwarebytes
2011-11-07 03:26 . 2011-11-07 03:26 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2011-11-07 03:26 . 2011-08-31 23:00 25416 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-11-02 16:02 . 2011-11-02 16:02 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin7.dll
2011-11-02 16:02 . 2011-11-02 16:02 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin6.dll
2011-11-02 16:02 . 2011-11-02 16:02 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin5.dll
2011-11-02 16:02 . 2011-11-02 16:02 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin4.dll
2011-11-02 16:02 . 2011-11-02 16:02 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin3.dll
2011-11-02 16:02 . 2011-11-02 16:02 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin2.dll
2011-11-02 16:02 . 2011-11-02 16:02 159744 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\npqtplugin.dll
2011-11-02 16:02 . 2011-11-02 16:02 -------- d-----w- c:\program files (x86)\QuickTime
2011-10-31 17:07 . 2011-11-11 05:15 -------- d-----w- c:\programdata\VirtualizedApplications
2011-10-31 17:04 . 2011-03-11 06:41 189824 ----a-w- c:\windows\system32\drivers\storport.sys
2011-10-27 17:29 . 2011-11-15 18:19 -------- d-----w- c:\users\kim\AppData\Roaming\SoftGrid Client
2011-10-27 17:29 . 2011-10-27 17:29 -------- d-----w- c:\users\kim\AppData\Local\SoftGrid Client
2011-10-27 17:27 . 2011-11-01 13:53 -------- d-----w- c:\program files (x86)\Microsoft Application Virtualization Client
2011-10-27 17:27 . 2011-10-27 17:29 -------- d-----w- c:\users\kim\AppData\Roaming\TP
2011-10-25 14:23 . 2011-10-25 14:23 -------- d-----w- c:\windows\SysWow64\drivers\AVG
2011-10-24 19:29 . 2011-10-24 19:29 94208 ----a-w- c:\windows\SysWow64\QuickTimeVR.qtx
2011-10-24 19:29 . 2011-10-24 19:29 69632 ----a-w- c:\windows\SysWow64\QuickTime.qts
2011-10-24 03:41 . 2011-10-24 03:41 -------- d-----w- c:\users\kim\AppData\Roaming\AVG2012
2011-10-24 03:41 . 2011-10-24 03:58 -------- d-----w- c:\programdata\AVG2012
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-11-01 14:52 . 2011-10-03 19:09 414368 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-10-07 11:23 . 2011-10-07 11:23 283728 ----a-w- c:\windows\system32\drivers\avgldx64.sys
2011-10-03 11:06 . 2011-07-26 00:35 472808 ----a-w- c:\windows\SysWow64\deployJava1.dll
2011-09-13 11:30 . 2011-09-13 11:30 37456 ----a-w- c:\windows\system32\drivers\avgrkx64.sys
2011-09-01 05:24 . 2011-10-12 14:53 2309120 ----a-w- c:\windows\system32\jscript9.dll
2011-09-01 05:17 . 2011-10-12 14:53 1389056 ----a-w- c:\windows\system32\wininet.dll
2011-09-01 05:12 . 2011-10-12 14:53 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-09-01 02:35 . 2011-10-12 14:53 1798144 ----a-w- c:\windows\SysWow64\jscript9.dll
2011-09-01 02:28 . 2011-10-12 14:53 1126912 ----a-w- c:\windows\SysWow64\wininet.dll
2011-09-01 02:22 . 2011-10-12 14:53 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb
2011-08-31 04:05 . 2011-08-31 04:05 96104 ----a-w- c:\windows\system32\dns-sd.exe
2011-08-31 04:05 . 2011-08-31 04:05 85864 ----a-w- c:\windows\system32\dnssd.dll
2011-08-31 04:05 . 2011-08-31 04:05 61288 ----a-w- c:\windows\system32\jdns_sd.dll
2011-08-31 04:05 . 2011-08-31 04:05 212840 ----a-w- c:\windows\system32\dnssdX.dll
2011-08-31 04:05 . 2011-08-31 04:05 83816 ----a-w- c:\windows\SysWow64\dns-sd.exe
2011-08-31 04:05 . 2011-08-31 04:05 73064 ----a-w- c:\windows\SysWow64\dnssd.dll
2011-08-31 04:05 . 2011-08-31 04:05 50536 ----a-w- c:\windows\SysWow64\jdns_sd.dll
2011-08-31 04:05 . 2011-08-31 04:05 178536 ----a-w- c:\windows\SysWow64\dnssdX.dll
2011-08-27 05:37 . 2011-10-11 18:39 861696 ----a-w- c:\windows\system32\oleaut32.dll
2011-08-27 05:37 . 2011-10-11 18:39 331776 ----a-w- c:\windows\system32\oleacc.dll
2011-08-27 04:26 . 2011-10-11 18:39 233472 ----a-w- c:\windows\SysWow64\oleacc.dll
2011-08-27 04:26 . 2011-10-11 18:39 571904 ----a-w- c:\windows\SysWow64\oleaut32.dll
2011-08-23 15:41 . 2011-08-23 15:41 683801 ----a-w- c:\windows\unins000.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HPADVISOR"="c:\program files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe" [2009-07-16 1668664]
"LightScribe Control Panel"="c:\program files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe" [2009-06-17 2363392]
"AdobeUpdater"="c:\program files (x86)\Common Files\Adobe\Updater\AdobeUpdater.exe" [2007-04-04 970752]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2009-07-02 98304]
"HPCam_Menu"="c:\program files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" [2009-02-25 218408]
"QlbCtrl.exe"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2010-02-25 323640]
"UpdatePRCShortCut"="c:\program files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" [2009-05-20 222504]
"HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2008-12-08 54576]
"WirelessAssistant"="c:\program files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2009-07-23 498744]
"AVG_TRAY"="c:\program files (x86)\AVG\AVG2012\avgtray.exe" [2011-10-25 2415456]
"GrooveMonitor"="c:\program files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"MaxMenuMgr"="c:\program files (x86)\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe" [2008-07-17 177448]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2011-10-09 421736]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2011-10-24 421888]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-06-06 937920]
.
c:\users\kim\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Adobe Gamma.lnk - c:\program files (x86)\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-3-16 113664]
_uninst_.lnk - c:\users\kim\AppData\Local\Temp\_uninst_.bat [N/A]
_uninst_06780222.lnk - c:\users\kim\AppData\Local\Temp\_uninst_06780222.bat [N/A]
_uninst_77090793.lnk - c:\users\kim\AppData\Local\Temp\_uninst_77090793.bat [N/A]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_USERS\.default\software\microsoft\windows\currentversion\policies\system]
"WallpaperStyle"= 2
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~2\AVG\AVG2012\avgrsa.exe /sync /restart
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 gupdate;Google Update Service (gupdate);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-21 136176]
R2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [2011-06-21 85560]
R3 Com4QLBEx;Com4QLBEx;c:\program files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2010-02-25 227896]
R3 gupdatem;Google Update Service (gupdatem);c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-21 136176]
R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;c:\windows\system32\DRIVERS\netw5v64.sys [x]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-01-10 4925184]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [x]
R3 RtsUIR;Realtek IR Driver;c:\windows\system32\DRIVERS\Rts516xIR.sys [x]
R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS [x]
R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS [x]
R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;c:\windows\system32\DRIVERS\yk62x64.sys [x]
S0 06780222;06780222;c:\windows\system32\DRIVERS\06780222.sys [x]
S0 77090793;77090793;c:\windows\system32\DRIVERS\77090793.sys [x]
S0 AVGIDSEH;AVGIDSEH;c:\windows\system32\DRIVERS\AVGIDSEH.Sys [x]
S0 Avgrkx64;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx64.sys [x]
S1 Avgldx64;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx64.sys [x]
S1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\DRIVERS\avgmfx64.sys [x]
S1 Avgtdia;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdia.sys [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe [2011-06-06 64952]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_960c1f056a541068\AESTSr64.exe [2009-03-02 89600]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [x]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files (x86)\AVG\AVG2012\AVGIDSAgent.exe [2011-10-12 4433248]
S2 avgwd;AVG WatchDog;c:\program files (x86)\AVG\AVG2012\avgwdsvc.exe [2011-08-02 192776]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2010-10-20 821664]
S2 FreeAgentGoNext Service;Seagate Service;c:\program files (x86)\Seagate\SeagateManager\Sync\FreeAgentService.exe [2008-07-17 161064]
S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-03-28 94264]
S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [x]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2010-09-14 508264]
S3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\AVGIDSDriver.Sys [x]
S3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\DRIVERS\AVGIDSFilter.Sys [x]
S3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys [x]
S3 enecir;ENE CIR Receiver;c:\windows\system32\DRIVERS\enecir.sys [x]
S3 Point64;Microsoft IntelliPoint Filter Driver;c:\windows\system32\DRIVERS\point64.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [x]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [x]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [x]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [x]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [x]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2010-09-14 219496]
S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2009-06-17 19:11 451872 ----a-w- c:\program files (x86)\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder
.
2011-11-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-21 20:38]
.
2011-11-17 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-08-21 20:38]
.
2011-11-17 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-881693625-1574274531-1558942285-1001Core.job
- c:\users\kim\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-11 17:08]
.
2011-11-17 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-881693625-1574274531-1558942285-1001UA.job
- c:\users\kim\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-11 17:08]
.
2011-11-01 c:\windows\Tasks\HPCeeScheduleForKIM-PC$.job
- c:\program files (x86)\Hewlett-Packard\SDP\Ceement\HPCEE.exe [2009-08-15 21:38]
.
2011-11-12 c:\windows\Tasks\HPCeeScheduleForkim.job
- c:\program files (x86)\Hewlett-Packard\SDP\Ceement\HPCEE.exe [2009-08-15 21:38]
.
.
--------- x86-64 -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SmartMenu"="c:\program files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe" [2009-07-21 610872]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-08-15 171520]
"SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2010-03-23 487424]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2011-04-13 2399632]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"LoadAppInit_DLLs"=0x1
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=bestbuy&pf=cnnb
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
Trusted Zone: custhelp.com\247pearsoned
Trusted Zone: mathxl.com
Trusted Zone: myitlab.com
Trusted Zone: pearsoncmg.com
Trusted Zone: pearsoned.com
TCP: DhcpNameServer = 209.142.182.250 209.142.136.220
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
Toolbar-10 - (no file)
WebBrowser-{D4027C7F-154A-4066-A1AD-4243D8127440} - (no file)
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
AddRemove-{CA43FE4F-9FF2-4AD7-88F0-CC3BAC17B226} - c:\program files (x86)\InstallShield Installation Information\{CA43FE4F-9FF2-4AD7-88F0-CC3BAC17B226}\setup.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11c_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil11c_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash11c.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Common Files\LightScribe\LSSrvc.exe
c:\program files (x86)\CyberLink\Shared files\RichVideo.exe
c:\program files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
c:\program files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
.
**************************************************************************
.
Completion time: 2011-11-16 19:21:35 - machine was rebooted
ComboFix-quarantined-files.txt 2011-11-17 01:21
.
Pre-Run: 239,363,248,128 bytes free
Post-Run: 240,128,274,432 bytes free
.
- - End Of File - - 225D493438237930ECC7FD284972AD14
  • 0

#27
Render

Render

    Trusted Helper

  • Malware Removal
  • 4,195 posts
How is your computer running now?

What USB devices are connected to this computer?
  • 0

#28
kwillard

kwillard

    Member

  • Topic Starter
  • Member
  • PipPip
  • 35 posts
Seems to be ok. I have a wireless mouse connected and a laptop coolong pad.
  • 0

#29
Render

Render

    Trusted Helper

  • Malware Removal
  • 4,195 posts
I want you to run your PC as normal and if you encounter any problems come back to me.
  • 0

#30
kwillard

kwillard

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  • Topic Starter
  • Member
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  • 35 posts
I have been on the computer most of the day today. The problem today has been when going to a website it ocassionally goes to "internet Explorer cannot display the webpage". If I hit the back button it usually reloads fine. It just did this twice while I was trying to type this message.
  • 0






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