Good to hear from you.
I am just about to go out for the evening.
Can you open the Acronis backup file on the external drive.
You may have covered this I cannot remember
I will have to leave it and come back late tonight to see if by chance I can find the possible error.If you have room on the external and you are running XP professional then you can use this of course - this is a copy and psate from another thread I am involved in so ONLY the XP part applies to you
Use either the built in XP backup if you have XP professional.
Start Programs, Accessories, System Tools, Backup
OR as you have a WD drive go here download and use Acronishttp://support.wdc.c...il.asp?swid=119
IF your external drive is large eneough do both.
Then having created your backup if using Windows, use Incremental backup.
And simply keep a separate backup by copy and paste of your personal documents, images etc as they change.
The important aspect to remember is that an image is a backup, but a backup is not necessarily an image.
If your hard drive crashes and is beyond recovery of the file system then providing the drive itself is OK you can restore an image.
You cannot restore a simple backup.
The best starting point for you is the HELP on Windows for backup and here is the full guidehttp://technet.micro...y/bb457113.aspx
and another one for you.http://www.theweekly.../CompleteBU.pdf
OR you use thishttp://www.easeus.com/disk-copy/
OR as I said if you wish to stay with Acronis I WILL post later, but I feel it may be a case of reading the manual and starting again with the CD