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w32blasterworm help?


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#1
klauder

klauder

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Hi guys! My name is Karlo and I'm new to the site. I stumbled across this forum by searching for ways to remove the virus from my mom's laptop.

I was just wondering if someone could help step by step (due to the fact that im basically computer illiterate) on how to remove a w32.blaster.worm

So she has a McAfee antivirus thing but when I try to scan the computer, it says there is an error. I cant use Internet explorer on it and I cant access the Task Manager. And basically I'm kinda stuck because I really don't know how to approach this problem.

Please HELP!

tia,
Karlo
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#2
zep516

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Hi klauder Posted Image

Please follow directions HERE to get started.
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#3
klauder

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hey guys. my friend came over and just reformatted the laptop. mods please close thread.
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#4
rockmilk

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Thanks for letting us know so many people dont do that and feel free to come back here if you need any help what so ever :)
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#5
klauder

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will do! i already have the site bookmarked just in case i need any help =]
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