Computer is running Windows XP Pro with Service Pack 3. I am currently having trouble printing from Outlook 2003, IE and Firefox. There are two printers installed on this computer (one local (Canon) and one network (Kyocera), although the problem began a few months ago with the local Canon printer before the recently installed Kyocera printer/copier. I have done a lot of research and tried different things to no avail.
I am able to print from all other programs, including other Office programs such as Word and Excel, but when printing from Outlook or one of the web browsers, the first page is missing all of the right side, vertically speaking (probably a couple of inches). If it is a longer document (2 or more pages), all other pages will print ok except for the first page. Otherwise, pc seems to be running well. I don't have any other problems.
Computer repair person wants to reinstall XP. Is this really necessary, since everything else is fine? Your help and suggestions will be of much help. Thanks!