avg mcafee and system restore
Started by
theothrdaughter
, Jun 01 2005 02:38 PM
#1
Posted 01 June 2005 - 02:38 PM
#2
Posted 03 June 2005 - 05:51 AM
Does the system boot at all? Can you boot into safe mode? Do you have a windows installation cd or a system recovery cd that is bootable? It is possible you could have a virus. Do you have a bootable antivirus cd like McAfee?
#3
Posted 03 June 2005 - 06:22 AM
YES THE SYSTEM BOOTS UP BUT I TRIED A SYSTEM RESTORE AND IT SAYS IT IS UNABLE TO RESTORE IN SAFE MODE ALSO I DID A VIRUS SCAN WITH STOP SIGN AND IT SAID I HAD TROJAN DOWNLOADER WIN 32 DOWNLOADER 1097 AND DOWNLOADER 1729 ALSO WHEN I TRY SYSTEM RESTORE THIS MESSAGE COMES UP MCaGENT MAIN HIDDEN WINDOW
MCAGENT.EXE-BAD IMAGE
THE APPLICATION OR DLLC:\PROGRA-1 MCAFEE.COM\AGENT\MCBACK.DLL IS NOT A VALID WINDOWS IMAGE PLEASE CHECK WITH INSTALLATION DISK
I DONT HAVE THE INSTALLATION DISC I HAVE A HP PAVILLION WINDOWS XP IT HAS THE SYSTEM RECOVERY FILES IN THE COMP IT DID NOT COME WITH A DISC PLEASE PLEASE I HOPE U CAN HELP!!!!!
MCAGENT.EXE-BAD IMAGE
THE APPLICATION OR DLLC:\PROGRA-1 MCAFEE.COM\AGENT\MCBACK.DLL IS NOT A VALID WINDOWS IMAGE PLEASE CHECK WITH INSTALLATION DISK
I DONT HAVE THE INSTALLATION DISC I HAVE A HP PAVILLION WINDOWS XP IT HAS THE SYSTEM RECOVERY FILES IN THE COMP IT DID NOT COME WITH A DISC PLEASE PLEASE I HOPE U CAN HELP!!!!!
#4
Posted 03 June 2005 - 07:10 AM
Ok, it boots! That is great. I would suggest you work your way through the malware removal guide at the top of this forum where it says "Do you suspect a malware (Spyware, Virus, Trojan) infection? Please start here. " This enables folks to solve most problems on their own. If you still have trouble after that, post a hijack this log in the malware forum at
http://www.geekstogo...o_Here-f37.html
http://www.geekstogo...o_Here-f37.html
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