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#1
leon1956

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how do i recover/undelete microsoft professional office 2003? i have tried everything and nothing has worked. i am no expert so i really don't know how to do much but i have tried and i can't get this program back.
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#2
zep516

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Hi leon1956 Posted Image

What exactly happened to Microsoft professional office 2003?

If you removed the program, you're most likely going to have to re-install it from disc.
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#3
leon1956

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what disc, i do not have a disc.
also i was wondering how can i change my screen resolution because i have tried that also and it is stuck on a huge resolution and i can't fix it.
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#4
rockmilk

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Open device manager by pressing windows key and pause at the same time then select hardware then device manager are there any yellow question marks next to anything?
Here is a link explaining.
http://www.microsoft...n.mspx?mfr=true



Also If you deleted it by accident try a system restore to a point when you had it.

http://pcsupport.abo...-restore-xp.htm


Hope this info helps you :)
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#5
leon1956

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thank you
i will try all that you told me
by the way i tried system restore but that didn't work
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#6
leon1956

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i couldn't find device manager but also i couldn't fix the screen resolution i think its stuck so that didn't work

please help
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#7
rockmilk

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To open device manager hit the windows key and pause at the same time a window will appear.Hit the hardware tab,then you will see device manager select it.Or hit the start button in the lower left corner of your pc then in the run box type devmgmt.msc this will also open device manager.One more thing can you tell me what kind of computer you have exactly desktop/laptop.For example I have a compaq presario c700 laptop.

Edited by rockmilk, 16 November 2011 - 05:36 PM.

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#8
leon1956

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there is a question mark on other devices
video controller (VGA compatible)
but why do you want to know that?

i have a dell desktop
windows XP (2003)i hope that's what you're asking for.

Will i be able to retrieve my word program/microsoft professional office (2003)?


thank you for the help
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#9
rockmilk

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OK You do not have a video driver installed that is why your screen resolution is unable to adjust.Download the program in the link below,and post the log it creates.
http://www.zhangduo.com/udi.html
http://download.cnet...86_4-42618.html

As far as word program/microsoft professional office (2003)I doubt it but maybe another member can assist you on that issue as soon as we get your video/display driver installed. It would make it easier if you told me the model and model number of your pc instead of just dell desktop.
:)

Edited by rockmilk, 16 November 2011 - 08:30 PM.

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#10
leon1956

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the thing is i'm not sure what model it is. heck i thought windows XP professional 1 - 2cpu was the correct answer but i guess i was wrong.
also how do i find what model this is? maybe this can help w773h

also is this what you're asking for with the device manager. copy everything then paste it here. well if that's correct i'm having trouble doing so.


help

thank you
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#11
rockmilk

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To make it simple please download and run the program in my previous post and post the log it creates I will find the driver you need for you.
:)

Go here http://support.dell....spx?s=dhs&cs=19 and read the page carefully.

Edited by rockmilk, 18 November 2011 - 05:39 PM.

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#12
Alzeimer

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As for Office 2003 it probably came preinstalled with your computer (reason no disc) if when you purchase your computer you had recovery disc that came with it then you might find it on one of them but if you only have a recovery partition you may have to reinstall windows to have Office reistall itself.
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#13
123Runner

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To make it simple please download and run the program in my previous post and post the log it creates I will find the driver you need for you.
:)

Go here http://support.dell....spx?s=dhs&cs=19 and read the page carefully.


If you go to the above link and put the service tag in as requested it will bring up all the drivers for the computer.
The service tag is located on the back of the computer. It is on the bottom of the laptops.
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